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Claims Processor Jobs in Avon, IN (NOW HIRING)

Tokio Marine HCC

CTP Claims Examiner

Carmel, IN · On-site

In this role, you will be responsible for investigating, evaluating, and processing travel insurance claims while delivering exceptional customer service. You'll work closely with claimants, healt ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the ...

Tmhcc

CTP Claims Examiner

Carmel, IN · Hybrid

In this role, you will be responsible for investigating, evaluating, and processing travel insurance claims while delivering exceptional customer service. You'll work closely with claimants, healt ...

Crew Carwash

Customer Claims Specialist

Fishers, IN · On-site

$15.25 - $20.25/hr

Recognition and appreciation events The Customer Claims Specialist assists the Customer Service Team with the processing of claims using good judgement, video, and information from the locations to ...

Progressive

Claims Adjuster Trainee

Carmel, IN · Hybrid

$54K - $57K/yr

In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team ...

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All JobsClaims Processor JobsClaims Processor Jobs in Avon, IN

Claims Processor information

See Avon, IN salary details

$11

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$25

How much do claims processor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for claims processor in Avon, IN is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.81 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Avon, IN?

The most popular types of Claims Processor jobs in Avon, IN are:

What are popular job titles related to Claims Processor jobs in Avon, IN?

For Claims Processor jobs in Avon, IN, the most frequently searched job titles are:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Avon, IN as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $38,231 per year, or $18.4 per hour.

CTP Claims Examiner

Tokio Marine HCC

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Tokio Marine HCC rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 310 rated insurance

Job description

CTP, Claims Examiner
At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.
We are proud to be named as a Top Workplace Winner for the past four years by IndyStar!
If you are a motivated professional with the skills and experience to succeed in this role, we encourage you to apply and join our team. Join a team where your success is our priority!
This role is Hybrid, you must be able to come into Carmel, IN office.
Key Responsibilities:
In this role, you will be responsible for investigating, evaluating, and processing travel insurance claims while delivering exceptional customer service. You'll work closely with claimants, healthcare providers, and internal teams to ensure claims are handled accurately, efficiently, and in accordance with policy provisions.
What You'll Do:
  • Investigate and evaluate travel insurance claims by reviewing documentation, medical records, and policy information.
  • Determine coverage eligibility by interpreting policy terms, conditions, exclusions, and claim details.
  • Communicate with claimants, policyholders, healthcare providers, and vendors to gather information and provide updates throughout the claims process.
  • Make fair, timely, and well-documented claim decisions, including approvals, partial approvals, and denials.
  • Analyze claim information to identify discrepancies, missing documentation, or issues requiring additional review.
  • Maintain accurate claim files and document all claim activity within company systems.
  • Coordinate benefits and recoveries with other insurance carriers or third-party administrators when appropriate.
  • Escalate complex or high-exposure claims to senior team members as needed.
  • Deliver a high level of customer service by responding promptly and professionally to inquiries.
  • Stay current on company procedures, policy updates, and industry best practices through ongoing training.
  • Support audits, testing, process improvements, and other departmental initiatives as assigned.
  • Collaborate with teammates to achieve departmental goals and contribute to a positive team environment.

Skills and Experience Needed:
  • High school diploma or GED required; Associate's or Bachelor's degree in Business, Insurance, Healthcare Administration, Risk Management, or a related field preferred.
  • Up to two years of experience in customer service, insurance, claims, healthcare, financial services, or a related field.
  • Previous claims handling, insurance administration, or travel insurance experience is a plus.
  • Strong analytical and critical thinking skills with the ability to make sound decisions based on policy guidelines.
  • Excellent written and verbal communication skills with the ability to explain complex information clearly and professionally.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • High attention to detail and the ability to maintain accurate documentation.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
  • Comfortable learning and using multiple claims management systems and technology platforms.
  • A customer-focused mindset with the ability to handle sensitive situations with professionalism, empathy, and discretion.

What We Offer
  • Hybrid Schedule, 4 days work from home and 1 day in office
  • Strong learning culture with ongoing development opportunities
  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
  • Basic life and disability insurance
  • 401(k) plan with 6% company match
  • 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
  • Paid parental leave
  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
  • Student loan matching program

WorldTrips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report.
As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.
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