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Claims Pro Jobs (NOW HIRING)

To be the leading third party administrator offering professional and technological resources through pro-active and aggressive claims and managed care solutions in support of our clients' objectives.

Manager Claims Healthcare

Manhattan, NY · On-site

$118K - $132K/yr

Position: Manager of Claims Delegation Location: Hybrid (Must Reside in NY/NJ/CT) Compensation ... Knowledge of medical terminology, ICD-10, CPT, HCPCS coding CMS guidelines and Encoder Pro are ...

Manager Claims Healthcare

Manhattan, NY · On-site

$118K - $132K/yr

Position: Manager of Claims Delegation Location: Hybrid (Must Reside in NY/NJ/CT) Compensation ... Knowledge of medical terminology, ICD-10, CPT, HCPCS coding CMS guidelines and Encoder Pro are ...

Pro-actively manage file inventory to ensure timely resolution of cases * Deliver exceptional ... Manage Independent Adjusters and experts on select claims * Assist with the training of other ...

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Claims Pro information

See salary details

$30.5K

$64.6K

$90K

How much do claims pro jobs pay per year?

As of Jun 8, 2026, the average yearly pay for claims pro in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Claims Pro might face when handling complex insurance claims, and how can they overcome them?

Claims Pros often encounter complex cases that require in-depth investigation, negotiation with multiple parties, and balancing company policies with customer satisfaction. Challenges include managing tight deadlines, interpreting detailed policy language, and resolving disputes. To overcome these, strong organizational skills, continuous learning about regulatory updates, and effective communication with both clients and internal teams are essential. Collaborating closely with adjusters, legal teams, and underwriters can also help ensure thorough and fair claim resolutions.

What is the difference between Claims Pro vs Claims Adjuster?

AspectClaims ProClaims Adjuster
CertificationsOften requires industry-specific licenses or certificationsTypically requires state licensing and adjuster certifications
Work EnvironmentOffice-based, claims processing centers, or remote workFieldwork, inspecting damages on-site or in the field
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms, independent agencies
Job FocusReviewing and processing claims, data entry, customer communicationInvestigating damages, assessing claims, negotiating settlements

Claims Pro roles primarily focus on processing and managing insurance claims within office settings, often requiring specific certifications. Claims Adjusters typically perform field investigations, inspecting damages firsthand and negotiating settlements. Both roles are essential in the insurance industry but differ in work environment and responsibilities.

What are Claims Pros?

Claims Pros are professionals who handle insurance claims on behalf of individuals or companies. They assess, investigate, and process claims to determine the validity and amount of compensation due. Claims Pros may work for insurance companies, third-party administrators, or as independent adjusters. Their responsibilities include gathering information, communicating with policyholders, and ensuring claims are settled fairly and efficiently.

What are the key skills and qualifications needed to thrive as a Claims Professional, and why are they important?

To thrive as a Claims Professional, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by relevant industry certifications or a degree in business, finance, or a related field. Familiarity with claims management software and documentation systems, such as Guidewire or Xactimate, is typically required. Strong analytical thinking, negotiation, and customer service skills help you effectively resolve claims and communicate with policyholders. These competencies ensure accurate claims handling, regulatory compliance, and positive client experiences in a fast-paced environment.
What states have the most Claims Pro jobs? States with the most job openings for Claims Pro jobs include:
Infographic showing various Claims Pro job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Excess Claims Manager

Full-time

Posted 10 days ago


Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for individuals with passion and drive to join our team. There's no shortage of opportunities as we continue to expand.

Responsibilities:

The Excess Claims Manager will be responsible for handling excess claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.

Will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.

Interact with respective underwriters, actuaries, and reinsurers on trends, developments, and individual claims.

Requirements:

  • Bachelor's degree

  • At least 7 years of experience handing excess claims, including experience with NY Labor Law

  • Superior negotiation and litigation management skills

  • Strong communication (verbal and written) and interpersonal skills

  • Proficient in Microsoft Office suite

  • Must have a pro-active approach

  • Travel may be required and will vary depending on business needs and caseload

  • Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed, are preferred

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.