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Claims Pro Jobs in Virginia (NOW HIRING)

Dollar Tree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with ... Pro-active and collaborative mindset with an ability to work in fast paced team environment ...

Dollartree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with ... Pro-active and collaborative mindset with an ability to work in fast paced team environment ...

Markel International

Claims Examiner

Richmond, VA · On-site +1

$62K - $85K/yr

Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of the claim. * Negotiates and settles claims directly with claimant * Prepares reports by ...

Dollartree

Director, Claims Litigation

Chesapeake, VA · On-site

The Claims Director partners with internal and external stakeholders to identify, measure and ... Pro-active and collaborative mindset with an ability to work in fast paced team environment ...

Omega Solutions, Inc.

Senior Tester

Reston, VA · On-site

... claims using the 837 Institutional and Professional HIPAA Transaction. • Experience in manual and automated testing using Client QuickTest Pro. • Experience using Client ALM and/or an equivalent ...

Bass Pro Shops

Boat Service Manager

Glen Allen, VA · On-site

$45K - $62K/yr

... Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging ... Ensures warranty claims are created, submitted and warranty payments received on a timely basis.

Bass Pro Shops

Boat Service Manager

Glen Allen, VA · On-site

$45K - $62K/yr

... Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging ... Ensures warranty claims are created, submitted and warranty payments received on a timely basis.

Diakon Logistics

Field Manager - RIC

Sandston, VA · On-site

$55K - $65K/yr

... pro accounts, big and bulky deliveries. * P&L Management * Delivery Expense * Operating Expenses * Achieve Location Budget goals. * Manage claims and their processes. * Travel expenditures * Achieve ...

Diakon Logistics

Field Manager - RIC

Sandston, VA · On-site

$55K - $65K/yr

... pro accounts, big and bulky deliveries. * P&L Management * Delivery Expense * Operating Expenses * Achieve Location Budget goals. * Manage claims and their processes. * Travel expenditures * Achieve ...

Diakon Logistics

Field Manager - RIC

Sandston, VA · On-site

$55K - $65K/yr

... pro accounts, big and bulky deliveries. * P&L Management * Delivery Expense * Operating Expenses * Achieve Location Budget goals. * Manage claims and their processes. * Travel expenditures * Achieve ...

Diakon Logistics

Field Manager - RIC

Sandston, VA · On-site

$55K - $65K/yr

... pro accounts, big and bulky deliveries. * P&L Management * Delivery Expense * Operating Expenses * Achieve Location Budget goals. * Manage claims and their processes. * Travel expenditures * Achieve ...

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All JobsClaims Pro JobsClaims Pro Jobs in Virginia

Claims Pro information

See Virginia salary details

$30.2K

$64.1K

$89.2K

How much do claims pro jobs pay per year?

As of Sep 12, 2026, the average yearly pay for claims pro in Virginia is $64,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $74,900.00 per year, depending on experience, location, and employer.

What is a claims pro?

Claims Pros are professionals who handle insurance claims on behalf of individuals or companies. They assess, investigate, and process claims to determine the validity and amount of compensation due. Claims Pros may work for insurance companies, third-party administrators, or as independent adjusters. Their responsibilities include gathering information, communicating with policyholders, and ensuring claims are settled fairly and efficiently.

What skills and qualifications are needed to thrive as a claims pro?

To thrive as a Claims Professional, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by relevant industry certifications or a degree in business, finance, or a related field. Familiarity with claims management software and documentation systems, such as Guidewire or Xactimate, is typically required. Strong analytical thinking, negotiation, and customer service skills help you effectively resolve claims and communicate with policyholders. These competencies ensure accurate claims handling, regulatory compliance, and positive client experiences in a fast-paced environment.

What challenges might a claims pro face when handling complex insurance claims, and how can they overcome them?

Claims Pros often encounter complex cases that require in-depth investigation, negotiation with multiple parties, and balancing company policies with customer satisfaction. Challenges include managing tight deadlines, interpreting detailed policy language, and resolving disputes. To overcome these, strong organizational skills, continuous learning about regulatory updates, and effective communication with both clients and internal teams are essential. Collaborating closely with adjusters, legal teams, and underwriters can also help ensure thorough and fair claim resolutions.

What is the difference between Claims Pro vs Claims Adjuster?

AspectClaims ProClaims Adjuster
CertificationsOften requires industry-specific licenses or certificationsTypically requires state licensing and adjuster certifications
Work EnvironmentOffice-based, claims processing centers, or remote workFieldwork, inspecting damages on-site or in the field
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms, independent agencies
Job FocusReviewing and processing claims, data entry, customer communicationInvestigating damages, assessing claims, negotiating settlements

Claims Pro roles primarily focus on processing and managing insurance claims within office settings, often requiring specific certifications. Claims Adjusters typically perform field investigations, inspecting damages firsthand and negotiating settlements. Both roles are essential in the insurance industry but differ in work environment and responsibilities.

Claims Pro jobs near you
Infographic showing various Claims Pro job openings in Virginia as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $64,055 per year, or $30.8 per hour.

Claims Assistant

Chesapeake, VA • On-site

Dollar Tree
Retail • 10K+ employees
Learn more about Dollar Treeexternal

$23 - $25.25/hr

Full-time

Re-posted 2 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,551 frontline employees who took The Breakroom Quiz

Job description

The Dollar Tree Risk Management Team doesn't simply work together; we challenge each other to push further, think smarter, and love what we're doing together. Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented, proactive, self-directed contributor able to manage competing priorities, take ownership of work, and consistently follow through in a fast-paced environment.
The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support the team's efforts for claims resolution and cost mitigation strategies.
Principal Duties and Responsibilities:
  • Works independently onsite with a problem-solving positive attitude and maintains confidentiality of materials at all times.
  • Supports claims (General Liability, Workers Compensation, Property, etc.) resolutions by collecting relevant business documents required.
  • Accesses and pulls video
  • Cross trains with other departmental activities as needed.
  • Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk.
  • Ensures highest level of customer service with internal and external business partners while providing timely support.
  • Maintains logs of data and/or reports related to claims support.
  • Assists department with triage of claim calls, emails and mail.
  • Assists in general department support and administrative duties, such as filing, sorting, etc.
  • Other duties and special projects as assigned by Risk Management leaders.

Minimum Requirements/Qualifications:
  • Excellent written and verbal communications skills; ability to handle difficult situations
  • Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines

Start Rate = $23.00 to $25.25 Hour
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Risk Management
Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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