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Claims Pro Jobs (NOW HIRING)

Other duties may be assigned. 1. Submits accurate and timely claims to third party payers. 2. Resolves claim edits and account errors prior to claim submission. 3. Adheres to appropriate procedures ...

Other duties may be assigned. 1. Submits accurate and timely claims to third party payers. 2. Resolves claim edits and account errors prior to claim submission. 3. Adheres to appropriate procedures ...

Other duties may be assigned. 1. Submits accurate and timely claims to third party payers. 2. Resolves claim edits and account errors prior to claim submission. 3. Adheres to appropriate procedures ...

Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. Provides claims ...

... Pro-actively manages the case resolution process. • Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. • ...

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Claims Pro information

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$30.5K

$64.6K

$90K

How much do claims pro jobs pay per year?

As of Jun 8, 2026, the average yearly pay for claims pro in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Claims Pro might face when handling complex insurance claims, and how can they overcome them?

Claims Pros often encounter complex cases that require in-depth investigation, negotiation with multiple parties, and balancing company policies with customer satisfaction. Challenges include managing tight deadlines, interpreting detailed policy language, and resolving disputes. To overcome these, strong organizational skills, continuous learning about regulatory updates, and effective communication with both clients and internal teams are essential. Collaborating closely with adjusters, legal teams, and underwriters can also help ensure thorough and fair claim resolutions.

What is the difference between Claims Pro vs Claims Adjuster?

AspectClaims ProClaims Adjuster
CertificationsOften requires industry-specific licenses or certificationsTypically requires state licensing and adjuster certifications
Work EnvironmentOffice-based, claims processing centers, or remote workFieldwork, inspecting damages on-site or in the field
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms, independent agencies
Job FocusReviewing and processing claims, data entry, customer communicationInvestigating damages, assessing claims, negotiating settlements

Claims Pro roles primarily focus on processing and managing insurance claims within office settings, often requiring specific certifications. Claims Adjusters typically perform field investigations, inspecting damages firsthand and negotiating settlements. Both roles are essential in the insurance industry but differ in work environment and responsibilities.

What are Claims Pros?

Claims Pros are professionals who handle insurance claims on behalf of individuals or companies. They assess, investigate, and process claims to determine the validity and amount of compensation due. Claims Pros may work for insurance companies, third-party administrators, or as independent adjusters. Their responsibilities include gathering information, communicating with policyholders, and ensuring claims are settled fairly and efficiently.

What are the key skills and qualifications needed to thrive as a Claims Professional, and why are they important?

To thrive as a Claims Professional, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by relevant industry certifications or a degree in business, finance, or a related field. Familiarity with claims management software and documentation systems, such as Guidewire or Xactimate, is typically required. Strong analytical thinking, negotiation, and customer service skills help you effectively resolve claims and communicate with policyholders. These competencies ensure accurate claims handling, regulatory compliance, and positive client experiences in a fast-paced environment.
What states have the most Claims Pro jobs? States with the most job openings for Claims Pro jobs include:
Infographic showing various Claims Pro job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Claims Supervisor, Property Damage

$85K - $116K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

87th of 260 rated insurance


Job description

The Property Damage Claims Supervisor will oversee the operation of a unit of claim representatives with varying levels of experience who handle first and third party property claims. The ideal candidate will be familiar with comparative negligence and current state and federal regulatory laws.

RESPONSIBILITIES

  • Direct and coach the work of Property Damage Claims Adjusters.
  • Plan unit workflow and monitor assignment of claims to unit members based on complexity, severity, and volume.
  • Establish and monitor unit goals for service, production, and work quality.
  • Review active and closed files in compliance with Quality Assurance program to identify trends, provide direction, and provide feedback to unit.
  • Provide management with monthly analysis of quality trends and performance of claims associates.
  • Conduct training on a group and individual basis on all aspects of the job.
  • Promote teamwork through effective leadership.
  • Review and approve settlements that exceed staff authority levels.
  • Conduct performance reviews and career counseling sessions.
  • Monitor attendance and write performance appraisals.
  • Make recommendations for promotions, staff changes, and salary action.
  • Participate in new-hire interview process.

QUALIFICATIONS

  • Bachelor's degree (B.A) from a four-year college or universitystrongly recommended.
  • Minimum 4 years of insurance and/or claims experience.
  • Able to work in a fast paced environment and multi-task.
  • Strong critical thinking and problem solving skills.
  • Able to exercise independent judgement.
  • Have a working knowledge of claim applications, including Image Right, Claims Pro, and the Microsoft Office Suite of products.

SALARY RANGE

The pay range for this position is $85,000 to $116,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

  • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Free onsite gym and health center at our Woodbridge Location
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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