ZipRecruiter

Log In

1

Claims Operations Manager Jobs in Michigan (NOW HIRING)

Common Citizen

Delivery Operations Manager

Ferndale, MI · On-site

$70K - $100K/yr

Maintain on-going knowledge of auto insurance policy, coverage, and the claims process. The ... operations management role, with success in optimizing processes, developing strong teams, and ...

Walgreens

Pharmacy Operations Manager

Livonia, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Royal Oak, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Macomb, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Waterford, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Oak Park, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Rochester, MI

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Macomb, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Fraser, MI

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Coldwater, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Grand Rapids, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Utica, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Kalamazoo, MI · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

previous pagenext page

Showing results 21-40

All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Michigan

Claims Operations Manager information

See Michigan salary details

$30.5K

$76.6K

$121.2K

How much do claims operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for claims operations manager in Michigan is $76,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $91,500.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

What are the most commonly searched types of Claims Operations jobs in Michigan?

The most popular types of Claims Operations jobs in Michigan are:

What are popular job titles related to Claims Operations Manager jobs in Michigan?

For Claims Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Claims Operations Manager jobs in Michigan look for?

The top searched job categories for Claims Operations Manager jobs in Michigan are:

Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $76,579 per year, or $36.8 per hour.

Senior Operations Manager

Metropolis Technologies

Grand Rapids, MI • On-site

Full-time

Re-posted 21 days ago

Job description

Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:
  • Delivering premier customer service to our clients.
  • Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed.
  • Maximizing profitability through revenue development, facility marketing, cash control procedures and expense reviews.

If you're someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you!
Revenue Reporting and Budget Management
  • Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary.
  • Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility's bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.
  • Manage the operation's budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.
  • Identify all procurement and vendor service needs of the location.
  • Perform general accounting duties such as accounts payable, payroll and petty cash.

Workforce Management
  • Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions. Employees include attendants, cashiers, bookkeepers, and maintenance personnel.
  • Supervise employee performance to ensure all duties are completed to the highest standard, and provide additional training or disciplinary measures as necessary.

Client Retention & Satisfaction
  • Ensure pro-active communication with client regarding opportunities to improve operations.
  • Resolve client requests, concerns and issues diplomatically.
  • Monitor facility maintenance for cleanliness standards and make recommendations to improve the aesthetics of the facility.

Marketing & Revenue Optimization
  • Assist in recommendations to maximize revenues, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.

Safety & Risk Management
  • Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims.
  • Implement all policy and procedures to ensure compliance with all OSHA laws.

Qualifications
  • Bachelor's degree in a related field preferred or equivalent combination of education and experience
  • Prior experience to lead, manage and motivate team members
  • Strong customer service skills and focus
  • Excellent verbal and written communication skills
  • Ability to multi-task or work independently
  • Ability to react and problem solve quickly
  • Ability to understand and communicate company policies and procedures
  • Proficient with Microsoft Word and Excel or Google Documents or Spreadsheets
  • Ability to learn internal computer programs
  • Prior experience developing budgets and P&L review a plus
  • Parking management experience preferred but not required
  • License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Location
US-MI-GRAND RAPIDS

Apply