ZipRecruiter

Log In

1

Claims Operations Associate Jobs in Springfield, IL

SIU Medicine

Administrative Assistant (0171)

Springfield, IL ยท On-site

$17.75 - $24/hr

... for claims handling and litigation. 8. Assists with the process for legal review of contracts ... Associate's degree equals one (1) year (12 months) * 90 semester hours equals two (2) years (24 ...

previous page

Showing results 41-51

All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Springfield, IL

Claims Operations Associate information

See Springfield, IL salary details

$13

$20

$30

How much do claims operations associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for claims operations associate in Springfield, IL is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in Springfield, IL?

The most popular types of Claims Operations jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Claims Operations Associate jobs?

Cities near Springfield, IL with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,265 per year, or $20.8 per hour.

Escrow Insurance Specialist II

Springfield, IL โ€ข On-site

Heartland Bank and Trust
Commercial Bankingย โ€ขย 501 - 1,000 employees
Learn more about Heartland Bank and Trustexternal

$20.04 - $28.06/hr

Full-time

Posted 28 days ago

Job description

Text "2671" to (309) 322-9911 to apply.
Wage Range: Min: $20.04, Mid: $24.05, Max: $28.06
A Brief Overview
Escrow/Insurance Specialists service the bank's loan escrow and insurance tracking portfolio while following established lending policies and procedures. The Escrow/Insurance Specialist II role expands to also include all aspects of escrow processing and account reconciliation. Escrow/Insurance Specialists are multi-functional, customer-oriented individuals who rely on instructions and pre-established procedures to perform the functions of this job. They work under the immediate supervision of an Escrow/Insurance Supervisor. The Escrow/Insurance Specialist II has mastered the tasks on Level I and requires moderate supervision. They assist the Escrow/Insurance Lead and Escrow/Insurance Supervisor with reviewing reports.
What you will do
  • Assist with data entry and maintenance of escrow records on all loan types on the Bank's core system.
  • Review data input for accuracy and completeness on escrow records.
  • Process additional payments to escrow including but not limited to tax/insurance refunds and shortage payments.
  • Reconcile general ledger accounts in a timely manner.
  • Handle force placed insurance process on loans that have cancelled, expired, or no insurance.
  • Handle delinquent tax procedures with loan officers, special assets, consumer collection, credit, and other departments.
  • Process escrow distributions and execute annual escrow analysis.
  • Track tax and insurance status on escrow and non-escrow loans that are secured by real estate.
  • Monitor Insurance/Loss Settlement tickets on Znuny.
  • Work with customer and their contractors on their insurance claims.
  • Answer incoming customer calls with enthusiasm and professionalism.
  • Upload loan documentation to electronic file.
  • Adhere to Bank policies and procedures as well as industry regulations.
  • Perform other duties as assigned by the Escrow/Insurance Supervisor, Loan Servicing Manager, or Loan Operations Manager.
  • Assist other co-workers and willingly cross-train in other areas as needed.

Other Qualifications/Requirements
  • Associate's Degree and minimum 3 years retail banking preferred or equivalent combination of education and experience.
  • Minimum 3 years loan servicing preferred or equivalent combination of education and experience.

Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Bank's mission is to ๏ฟฝcreate value for the customer, earn a profit for the Bank, and have fun doing it!๏ฟฝ At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.
Physical Demands
  • Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
  • Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
  • Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement
Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.
Salary Disclaimer
The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.
#INDRB123

Apply