ZipRecruiter

Log In

1

Claims Operations Associate Jobs in Springfield, IL

Lantern

Strategy Analyst

Springfield, IL · On-site

The role will support daily operations, drive operational improvements, identify growth ... Analyze claims and cost savings data to drive insights for reporting and product improvement

previous page

Showing results 41-60

All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Springfield, IL

Claims Operations Associate information

See Springfield, IL salary details

$13

$20

$30

How much do claims operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claims operations associate in Springfield, IL is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in Springfield, IL?

The most popular types of Claims Operations jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Claims Operations Associate jobs?

Cities near Springfield, IL with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,265 per year, or $20.8 per hour.

Paralegal II 26-19

Illinois Attorney General (IL)

Springfield, IL • On-site

$57K - $70K/yr

Full-time

Re-posted 21 days ago

Job description

Summary of Duties and Responsibilities Provides paraprofessional support and enhances attorney effectiveness by providing information; independently conducting extensive research, investigations, and compliance reviews; and preparing in-depth legal documents at the direction of an attorney. Obtains information by contacting witnesses, attorneys, claimants, and others; developing questions; reviewing files and documents; and conducting legal and factual research. Provides information by answering questions and requests; serving as a resource in areas of general and/or specialized knowledge; attending meetings; assisting in preparation of public education materials.

Prepares reports by collecting, analyzing, and summarizing information, using independent judgement in the analysis, preparation and summarization of legal documents and/or pleadings. Provides support to attorneys by preparing case docket; coordinating preparation of reports; analyzing data; identifying solutions; identifying deficiencies; explaining remedies through correspondence and written instruction; clarifying customer complaints; expediting correction or adjustment; following up to ensure resolution; reviewing additional submissions or materials for completion; preparing exhibits; preparing subpoenas; preparing witnesses for testimony; preparing trial briefs and other legal memos; preparing motions; preparing jury instructions; and preparing summons and complaints. Complies with federal/state/local legal requirements by reviewing and evaluating documentation, contracts, and financial statements; enforcing adherence to requirements; and studying existing and new legislation/rules.

Provides recommendations by reviewing and evaluating applications; analyzing programs and services; verifying documentation; studying performance requirements; analyzing and evaluating evidence; keeping abreast of trends; and maintaining historical context. Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to team leader for resolution. Completes research projects by establishing project objective; designing and developing mathematical, statistical, and other models; determining data collection methods; directing the collection of data; synthesizing data; interpreting results.

Maintains customer confidence and protects operations by keeping information confidential. Maintains professional and technical knowledge by attending workshops and educational seminars; reviewing appropriate publications. Trains and/or assists in the training of other paralegals; accomplishing related results in a cooperative and collaborative manner.

Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or legal studies, or related field, or completion of an A.B.A. approved paralegal training program and three (3) years of paralegal experience and must have served satisfactorily as a paralegal in the OAG for at least two (2) years or an equivalent combination of training education and experience. Lexis and Internet research skills preferred

Familiarity with law library resources essential. Ability to communicate effectively; excellent verbal and written skills required; evaluate and interpret contracts, financial statements, and other complex documentation; and work within budgetary constraints needed. Minimal typing may be required.

Word Processing skills required. Attendance is an essential function of this position. Ability to maintain satisfactory working relationships with other employees and the general public required.

Apply