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Claims Operations Associate Jobs in Rowlett, TX (NOW HIRING)

Pogue Construction

Legal Associate

Mckinney, TX · On-site

... claims documentation, insurance certificate tracking, legal research, and regulatory compliance ... financial risk and enhance operational resilience. * Assist with special projects, policy ...

Pogue Construction

Legal Associate

Mckinney, TX

... claims documentation, insurance certificate tracking, legal research, and regulatory compliance ... financial risk and enhance operational resilience. * Assist with special projects, policy ...

Pogue Construction

Legal Associate

Mckinney, TX · On-site

... claims documentation, insurance certificate tracking, legal research, and regulatory compliance ... financial risk and enhance operational resilience. * Assist with special projects, policy ...

Oscar Health

Associate, Medical Economics

Dallas, TX · Remote

$111K - $145K/yr

  • Medical

  • PTO

Perform in-depth analysis of integrated claims and operational data (medical, pharmacy, lab, auths ... Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one. * Excellent ...

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Claims Operations Associate information

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How much do claims operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claims operations associate in Rowlett, TX is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.72 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What cities near Rowlett, TX are hiring for Claims Operations Associate jobs?

Cities near Rowlett, TX with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Rowlett, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,167 per year, or $18.8 per hour.

Associate Account Manager - P&C (Korean Language Specialist)

GuideStone

Dallas, TX • On-site

Full-time

Posted 23 days ago

Job description

Experience GuideStone!
We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.
What We Offer You!
We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.
The Associate Account Manager - P&C (Korean Language Specialist) position supports the Commercial Lines Account Management team by assisting with policy implementation, ongoing account stewardship, and client retention within an assigned portfolio of commercial insurance accounts. This position focuses on developing skills in service delivery, client satisfaction, and account growth through superior service delivery. The Associate Account Manager contributes to the delivery of exceptional client experiences through proactive account maintenance, claims advocacy, and collaboration with internal and external partners throughout the policy lifecycle.
What You'll Do
Account Implementation & Policy Management
  • Assist in account setup and client onboarding following binding
  • Assist with new business implementation, including policy setup, loss run requests, proposal preparation, billing arrangements, and checklist management
  • Review bound policies for accuracy, coverage adequacy, compliance and proper endorsements before delivery to clients
  • Generate and distribute certificates of insurance, process mid-term changes, and manage renewals or cancellations process accordingly
  • Assist Account Managers in monitoring policy expiration dates and assist in renewal processes

Client Service & Support
  • Serve as the frontline inbound call operator for the agency
  • Serve as primary contact for routine client inquiries regarding coverage, policy changes, billing, claims, and eligibility
  • Prepare materials for client presentations and meetings, supporting Account Managers when applicable
  • Develop and maintain a high retention rate through exceptional service delivery and relationship management with clients, insurance carriers, and internal stakeholders and teams through collaboration
  • Maintain client interaction logs and service history within agency management system (e.g., Applied Epic)
  • Escalate client issues to appropriate team members or leadership when necessary

Claims Advocacy & Management Support
  • Serve as dedicated claims advocate, guiding clients through first notice of loss reporting and initial claims procedures, acting as the liaison between Account Managers and the client
  • Coordinate with carriers, adjusters, and third-party administrators to ensure timely claims handling and communication
  • Maintain detailed claims files, track claims progress, and provide regular status updates to clients and Account Managers
  • Assist clients with claims documentation, including proof of loss preparation, invoice compilation, and settlement negotiations

Account Maintenance, Operations, and Problem Resolution
  • Interpret policy language, coverage forms, and endorsements to provide accurate coverage explanations
  • Research complex coverage questions and coordinate with carriers, account managers, etc. when needed
  • Participate in training sessions, workshops, and mentorship programs to build industry knowledge

What You'll Need
  • High school diploma or equivalent experience required; college degree preferred
  • Korean language proficiency, including speaking and writing, is required.
  • 0-2 years of insurance or customer service experience preferred
  • Property & Casualty insurance license (or willingness to obtain within 90 days)
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office Suite; experience with Applied Epic or similar AMS preferred
  • Exceptional organizational skills with ability to manage multiple high-priority tasks simultaneously
  • Strong written and verbal communication skills for professional client and carrier interactions
  • Self-motivated, service-oriented, and eager to learn
  • Client service excellence mindset with focus on exceeding expectations and building loyalty
  • Collaborative team player who is proactive in seeking out responsibility and supporting those around them
  • Limited travel required for client meetings, risk assessments, and industry events (5-10%)
  • Must have complete confidentiality regarding GuideStone business matters.

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