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Claims Operations Associate Jobs in Rowlett, TX (NOW HIRING)

Smart AutoCare

Claims Payment Specialist

Richardson, TX · On-site

As a Claims Payments Specialist, you will serve as a vital link between our claim operations and ... High School Diploma or GED required OR Associate's degree in business administration, or a related ...

Citizens

Fraud Operations Senior Associate

Irving, TX · Hybrid

Fraud Operations Senior Associate Are you a motivated problem solver who thrives in a fast-paced ... Each day, you'll investigate suspicious activity, connect with customers, and resolve fraud claims ...

Floor & Décor

Operations Manager

Mckinney, TX · On-site

... and associate education. Ensures the store is a safe workplace and provided a safe shopping ... Handle claims and other KCM/MOD duties as needed * Ensure maximum scheduling coverage especially ...

State Farm

Claim Associate - Auto - Hybrid

Richardson, TX · Hybrid

$47K - $51K/yr

Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ... Hours of Operation are continually evaluated and may change based on business need. Successful ...

State Farm

Claim Associate - Auto - Hybrid

Richardson, TX · On-site

$47K - $51K/yr

Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ... Hours of Operation are continually evaluated and may change based on business need. Successful ...

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All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Rowlett, TX

Claims Operations Associate information

See Rowlett, TX salary details

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How much do claims operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for claims operations associate in Rowlett, TX is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.72 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What cities near Rowlett, TX are hiring for Claims Operations Associate jobs?

Cities near Rowlett, TX with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Rowlett, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,167 per year, or $18.8 per hour.

Claims Payment Specialist

Smart AutoCare

Richardson, TX • On-site

Full-time

Posted 22 days ago

Job description

As a Claims Payments Specialist, you will serve as a vital link between our claim operations and accounting divisions. This is not just a data-entry role; you will actively manage the payment lifecycle, resolve transactional discrepancies, and ensure our dealerships, repair facilities, and vendors experience world-class financial service. This position requires a detail-oriented problem solver who thrives in a fast paced environment and enjoys the intersection of customer service and accounting. This is a full time, hourly, in-office position based in Richardson, TX.
Minimum Qualifications:
  • High School Diploma or GED required OR Associate's degree in business administration, or a related field
  • 0-2 years of experience in payment processing, billing operations, or a high-volume, transactional accounting support role
Primary Job Functions:
  • Process financial workflows generated by the claims department, executing secure, timely payments to repair facilities utilizing credit card merchant processors
  • Gather, code, and organize incoming invoices for the Accounts Payable pipeline, ensuring alignment with general ledger requirements
  • Professionally field and resolve inquiries via phone and email from customers, dealerships, repair facilities and vendors regarding payments
  • Proactively investigate, troubleshoot, and resolve payment processing issues, failed card authorizations, and invoice mismatches
Skills & Competencies Required:
  • Strong customer service orientation with the ability to manage inbound volume with a calm, helpful, and professional demeanor.
  • Exceptional organizational skills with the ability to pivot seamlessly between administrative tasks, deep analytical tracking, and phone communication.
  • Natural aptitude for problem-solving; someone who looks beyond the surface of a payment discrepancy to find the root cause and correct it.

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