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Claims Operations Associate Jobs in Lockport, IL

Invenergy LLC

Associate, Insurance

Chicago, IL

Oversee regular claim reporting and maintain open claims status by working closely with the ... Support site managers, operations and engineering teams with insurance inspections, including but ...

Invenergy LLC

Associate, Insurance

Chicago, IL · On-site

Oversee regular claim reporting and maintain open claims status by working closely with the ... Support site managers, operations and engineering teams with insurance inspections, including but ...

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Claims Operations Associate information

See Lockport, IL salary details

$13

$21

$30

How much do claims operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims operations associate in Lockport, IL is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What cities near Lockport, IL are hiring for Claims Operations Associate jobs?

Cities near Lockport, IL with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Lockport, IL as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Associate, Insurance

Invenergy LLC

Chicago, IL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Invenergy rating

9.3

Company rating: 9.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future.

This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.

Job Description

Position Overview

The Associate, Insurance, will report to the Manager, Insurance, and support the insurance team with execution of insurance strategy of a multinational portfolio of wind, solar, energy storage, thermal projects in various lifecycle stages. The ideal candidate will leverage their commercial property and casualty (P&C) claims experience to drive loss control efforts, identify loss trends and risk improvement opportunities, and maximize insurance benefits.
The position will be on-site at Invenergy's office in downtown Chicago, IL.

Responsibilities

  • Claim support:

    • Responsible for a wide range of claim related activities - claim notice intake, evaluation, and reporting, oversee claim handling, support claim investigations, complex claims and coverage determination and disputes, claim payment collections and payment records management.

    • Coordinate communication between Invenergy and insurance adjusters/insurers, monitor claim activities and support speedy claim resolutions. Engage external experts as needed.

    • Maintenance of accurate records of claims across all lines of coverage in internal claim management systems.

    • Oversee regular claim reporting and maintain open claims status by working closely with the insurance team, Asset Management, Project Management and other internal departments.

    • Assist in identifying loss trends and communicate these to the appropriate internal parties.

  • Loss control support:

    • Manage insurer and third-party property insurance inspections at Invenergy's sites.

    • Work closely with Invenergy's internal stakeholders (asset management, operations, finance, and more) to review and respond to insurer recommendations.

    • Maintain recommendation registers and provide reports of recommendation trends and progress.

    • Support site managers, operations and engineering teams with insurance inspections, including but not limited to jurisdictional pressure vessel and appraisal visits.

    • Develop and maintain operational and technical knowledge or Invenergy fleet's major equipment, and support fleet-wide loss control and prevention.

  • General insurance support:

    • Assist with the preparation of monthly, quarterly, and annual risk reports for various committees and boards. Assist in preparing loss analyses and identifying opportunities to reduce Invenergy's total costs of risk. Support the preparation of annual insurance budgets.

    • Support Invenergy insurance team in coordinating insurance efforts from development through to operational phases of all projects, analyzing and evaluating insurable risks and potential risk mitigants.

    • Support the administration of insurance contracts and support Invenergy's insurance team in negotiations with insurance brokers, insurance companies and project contractors (including EPC/BOP and modules/turbine suppliers) on insurance coverages and conditions.

    • Coordinate communication between Invenergy and insurance broker to monitor upcoming construction completion activity to support placement of insurance for newly operational projects.

    • Maintain accurate records of insurance placements, including providing certificates of insurance, tracking policy endorsements, and processing invoices.

    • Engage with lenders' insurance consultants to ensure project insurance compliance with applicable financing documents.

    • Identify process improvements and automation opportunities to improve invoice production timeliness and achieve other efficiencies.

    • Work cross-functionally with Development, Project Management, Asset Management, Finance, Legal and other teams to ensure the Company has appropriately structured insurance programs

    • Provide support to ad hoc requirements as they may arise.

Basic Qualifications

  • Bachelor's degree

  • 3+ years of working insurance or risk management industry experience

  • Eligible to work in the United States without the need for employer visa sponsorship now or in the future.

Preferred Qualifications

  • Bachelor's degree in insurance, risk management or other relevant majors, with a proven track record of high performance and industry participation.

  • Proven track record evidencing commitment, endurance, initiative & drive, professional learning & development, and high performance.

  • Exhibit effective written and oral communication skills, including email, Skype and Microsoft Teams video conferencing, phone, and in-person communications.

  • Insurance or risk management designations

  • Ability to communicate verbally and in writing in Spanish or Japanese is a strong asset.

  • Power and/or natural gas experience is preferred.

  • Track record of being able to work reliably under tight timelines, experience training junior team members and propose, design and implement process improvements.

  • Strong analytical and problem-solving skills and good attention to details.

  • Exceptional organizational and time management skills to complete settlement responsibilities in accordance with internal and external deadlines.

  • Must be able to work independently with minimal oversight as well as in a team setting.

  • Must be a self-starting and motivated team player who is able to efficiently become skilled at new systems and effectively manage deadlines.

Base Pay

88,000.00 - 113,000.00 USD Annual

Bonus: 20% - 30%

The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills.
In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process.
Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.

Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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