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Claims Operations Associate Jobs in Michigan (NOW HIRING)

AdaptHealth LLC

Operations Specialist

Battle Creek, MI · On-site

High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

Sysco

Finance Associate

Canton, MI · On-site

... operations and works in collaboration with SBS (Sysco Business Services) to assist in resolving ... Work closely with the quality control teams to ensure claims are submitted to obtain supplier ...

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Claims Operations Associate information

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$11

$18

$26

How much do claims operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims operations associate in Michigan is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.10 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working within strict regulatory guidelines, which can contribute to workplace pressure. However, stress levels vary depending on the workload, company environment, and individual coping skills.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What are the most commonly searched types of Claims Operations jobs in Michigan? The most popular types of Claims Operations jobs in Michigan are:
What cities in Michigan are hiring for Claims Operations Associate jobs? Cities in Michigan with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,048 per year, or $18.3 per hour.

Operations Specialist

AdaptHealth LLC

Battle Creek, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

AdaptHealth rating

7.0

Company rating: 7.0 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

AdaptHealth Opportunity - Apply Today!
About AdaptHealth
At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home.
With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.
If you're passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.
The Adapt Difference
  • Commitment to Our People - Support, Development, and Advancement Opportunities
  • Competitive Compensation and Incentives
  • Comprehensive Total Rewards & Benefits
  • Industry-Leading Care & Innovation
  • Responsible Environmental Stewardship

About the Role
Operations Specialist - Driving
The Operations Specialist role is one that supports patient care and operational excellence in our business. This role is unique in its ability to impact patient outcomes while driving process improvements and team performance.
Core Responsibilities
  • Support regional operations through workflow improvement, training, and process optimization
  • Review and process documentation, including insurance verification, authorizations, and order accuracy
  • Navigate EMR systems to enter, track, and validate patient and authorization data
  • Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
  • Collaborate with teams and leadership to resolve issues and communicate trends
  • Maintain knowledge of payer guidelines, products, and services to ensure compliance
  • Assist with training materials, onboarding, and cross-functional support
  • Participate in projects to refine processes and enhance operational performance
  • Meet quality and performance metrics while managing multiple priorities
  • Deliver, set up, and educate patients on home medical equipment as needed
  • Perform patient assessments and follow-ups to support care and compliance
  • Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
  • Safely operate company vehicles for equipment delivery
  • Perform other duties as assigned

Why You're the Best Fit
  • High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required
  • Valid and unrestricted driver's license
  • One (1) year of relatable work experience required
  • Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required
  • Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required
  • Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail
  • Ability to multi-task in a fast paced environment
  • Proficient computer skills, Microsoft Office and healthcare systems are a plus
  • Comfort learning new technologies and navigating multiple systems
  • Ability to work independently while following established procedures and directives

Work Environment
  • Physical Requirements: Each role has a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.

Compensation
  • Compensation is based on experience, location and role level

Total Rewards & Benefits Program
  • Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
  • 401(k) with company match
  • Paid Time Off Plans including 6 paid holidays
  • Employee Stock Purchase Plan
  • Paid Parental Bonding Leave
  • Short and Long-term Disability Insurance
  • Life and AD&D Insurance
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • CVS Minute Clinic and Teledoc access
  • Spousal Advantage Reimbursement Plan
  • Identity Theft Protection and Legal Plan

*Applicable waiting periods apply
Requirements Disclosure
  • Company conducted Background Check is required for all roles
  • Company conducted Motor Vehicle Record Check is required for driving roles
  • Clinical roles require valid licensure/certification, where applicable

In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
In accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: Home Medical Device Retail Program.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Ready to Make an Impact?
If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!

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About AdaptHealth

Sourced by ZipRecruiter

AdaptHealth is a prominent player in the Healthcare Technology industry, based in Phoenixville, Pennsylvania, United States. The company's official website is adapthealth.com. AdaptHealth specializes in providing home healthcare equipment, medical supplies, and related services. Founded in 2012, the company has been significantly changing the landscape of the home healthcare industry by integrating technology into the delivery of healthcare resources. Known for its dynamic approach towards improving the quality of life for chronically ill patients, their mission is to provide comprehensive home healthcare solutions aimed at promoting health, wellness, and comfort.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Plymouth Meeting, PA, US

Year founded

2012

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