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Claims Manager Jobs in Springfield, PA (NOW HIRING)

Cna

General Liability Claims Manager

Radnor, PA · Hybrid

Under general direction manages a team of claims professionals for our General Liability line of business. Responsibilities include overseeing all claim resolution activities of the team to ensure ...

New

Alliant Insurance Services

Manager, Claims

Yardley, PA · On-site

$175K - $200K/yr

SUMMARY Responsible for managing, reporting, monitoring, mitigating and settlement of claims and litigation in multiple jurisdictions involving multiple lines of insurance relating thereto; including ...

Chubb

Claims Service Manager

Philadelphia, PA · On-site

Create and manage customized claims service bulletins for clients. * Manage relationships with external vendors supporting Chubb's casualty business. * Build and maintain strong relationships with US ...

Chubb

Claims Service Manager

Philadelphia, PA · On-site

Create and manage customized claims service bulletins for clients. * Manage relationships with external vendors supporting Chubb's casualty business. * Build and maintain strong relationships with US ...

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Claims Manager information

See Springfield, PA salary details

$33K

$82.9K

$131.1K

How much do claims manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for claims manager in Springfield, PA is $82,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $99,100.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.
More about Claims Manager jobs

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Cities near Springfield, PA with the most Claims Manager job openings:

Claims Manager jobs near you

Claims Manager, Casualty

Philadelphia, PA • On-site

Starr Insurance Companies
See more jobs at Starr Insurance Companiesexternal

Full-time

Re-posted 17 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Essential Job Functions
The Claims Manager will be responsible for:
Directly manages an active inventory of primary and/or excess general liability claims related to policies written by Starr profit centers for accounts across the U.S.
Performs timely coverage analysis and determination, investigation into liability and damages, and timely exposure and reserve evaluation.
Proactively and strategically manages quality of claims handling, settlement negotiations, and disposition to ensure claims handling decisions are logical, practical, and purposeful, leading to cost-effective indemnity and expense outcomes,
Provides timely, meaningful claim information through high-quality oral and written presentations to Claims management, underwriters, reinsurers, and others to update them on losses impacting, or potentially impacting, Starr's policies.
Creates, cultivates, and grows relationships with profit centers.
Ensures professional interactions with all policyholders, brokers, and other stakeholders up to the C-Suite level.
Job Requirements
At least 10 years' experience managing or overseeing the handling of primary and/or excess casualty claims and related coverage and tender (risk transfer) issues.
Superior litigation management and negotiation skills.
Superior writing and presentation skills.
Initiative-taker who needs little direction and is enthusiastic about developing, and executing on, creative solutions to our clients' most challenging business problems.
Collaborator who thrives in, and proactively contributes to, collaborative environment within his or her own team and across disciplines, i.e., with Underwriting, Claims Operations, etc.
Driven by desire to provide excellent customer services to all internal and external stakeholders.
Strong organizational skills with the ability to quickly reprioritize tasks and meet deadlines based on changing business goals and needs in a fast-paced, dynamic environment.
Innovative and engaged with a desire for continuous learning and growth.
Travel may be required and will vary depending on business needs.
Strong knowledge of Microsoft applications, including Outlook, Word, Excel, PowerPoint.
Law degree preferred, corporate risk management background a plus.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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