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Insurance Claims Manager Jobs in Springfield, PA

Chubb

Claims Service Manager

Philadelphia, PA

Create and manage customized claims service bulletins for clients. * Manage relationships with ... Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

Chubb

Claims Service Manager

Philadelphia, PA · On-site

Create and manage customized claims service bulletins for clients. * Manage relationships with ... insurance, reinsurance, and life insurance to a diverse group of clients. The company is ...

GeoBlue

Manager - Claims Systems

King Of Prussia, PA · On-site

$120 - $170/hr

The Manager, Claims Systems is responsible for the strategic oversight, operational performance ... Pet insurance offerings * Identity theft and legal coverage options * Strong emphasis on well-being ...

New

Socket.dev

Manager - Claims Systems

King Of Prussia, PA · On-site

$120 - $170/hr

The Manager, Claims Systems is responsible for the strategic oversight, operational performance ... Pet insurance offerings * Identity theft and legal coverage options * Strong emphasis on well-being ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Springfield, PA

Insurance Claims Manager information

See Springfield, PA salary details

$33K

$82.9K

$131.1K

How much do insurance claims manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance claims manager in Springfield, PA is $82,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $99,100.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What job categories do people searching Insurance Claims Manager jobs in Springfield, PA look for?

The top searched job categories for Insurance Claims Manager jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Insurance Claims Manager jobs?

Cities near Springfield, PA with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Springfield, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,884 per year, or $39.8 per hour.

Excess Claims Manager

Starr Insurance Companies

Philadelphia, PA • On-site

Full-time

Re-posted 24 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for individuals with passion and drive to join our team. There's no shortage of opportunities as we continue to expand.

Responsibilities:

The Excess Claims Manager will be responsible for handling excess claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.

Will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.

Interact with respective underwriters, actuaries, and reinsurers on trends, developments, and individual claims.

Requirements:

  • Bachelor's degree

  • At least 7 years of experience handing excess claims, including experience with NY Labor Law

  • Superior negotiation and litigation management skills

  • Strong communication (verbal and written) and interpersonal skills

  • Proficient in Microsoft Office suite

  • Must have a pro-active approach

  • Travel may be required and will vary depending on business needs and caseload

  • Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed, are preferred

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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