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Insurance Claims Manager Jobs in Reading, PA (NOW HIRING)

Cna

General Liability Claims Specialist

Wyomissing, PA · Hybrid

Manages an inventory of moderate to high complexity and exposure commercial claims by following ... Solid working knowledge of the commercial insurance industry, products, policy language, coverage ...

Tower Health

Risk Manager

Reading, PA · On-site

Takes part in claims management activities, including significant interaction and confidential communication with legal counsel, third-party administrator, insurance carriers, and brokerage firms

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Reading, PA

Insurance Claims Manager information

See Reading, PA salary details

$33.6K

$84.4K

$133.5K

How much do insurance claims manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance claims manager in Reading, PA is $84,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $100,800.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Reading, PA?

The most popular types of Insurance Claims jobs in Reading, PA are:

What are popular job titles related to Insurance Claims Manager jobs in Reading, PA?

For Insurance Claims Manager jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Reading, PA look for?

The top searched job categories for Insurance Claims Manager jobs in Reading, PA are:

What cities near Reading, PA are hiring for Insurance Claims Manager jobs?

Cities near Reading, PA with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $84,377 per year, or $40.6 per hour.

Property Claims Supervisor

Goodville Mutual Casualty Company

New Holland, PA • On-site

Full-time

Re-posted 13 days ago

Job description

Summary:
This position is responsible for supervising and training Desk and Field Property Claims Representatives, as well as managing and authorizing claim payments over the Property Claims Representative's authority. This position is also responsible for performing monthly claim file reviews and yearly performance evaluations for each direct report. Settlement authority is $75,000.
Functions:
  • Assist Property Claims Manager with management of Claims Department in assigned office locations.
  • Supervise assigned department staff in all aspects of their claims work in accordance with corporate strategic direction and guidelines and in compliance with the Unfair Claims Practices Act.
  • Negotiate with claimant carriers, insureds, and attorneys when necessary.
  • Assist in assigning new property losses to all Claims Representatives.
  • Handle selected complex property claims and property coverage issue claims, as needed.
  • Communicate with Property Claims Manager when assistance is necessary.
  • Notify Property Claims Manager of all claims that exceed settlement authority of $75,000.
  • Report claims complaints to Property Claims Manager.
  • Assist Property Claim Manager in responding to Property State Insurance Department Complaints.
  • Attend claims seminars and insurance related meetings; participate in claims associations.
  • Recommend improvements to or development of creative methods and procedures needed to enhance property claims handling to better serve members.
  • Assist Property Claims Manager in training and educating property Claims Representatives.
  • Provide training for assigned Claims Department staff.
  • Ensure loss reserves are properly set and consistent with company policy.
  • Review 3 closed claim files per claim rep per month to ensure proper claim procedures.
  • Perform other duties as assigned by supervisor.

Requirements
  • College education preferred.
  • Five or more years of Property claims experience, field claims experience preferred.
  • Texas all lines adjuster license, or the ability to obtain a Texas all lines adjuster license, required.
  • Ability to supervise employees and coordinate work processes required.
  • Knowledge of Property and Casualty insurance coverages and terms required.
  • Ability to learn the coverages of all insurance policies written by the company required.
  • Effective communication and negotiation skills required.
  • Ability to work effectively with company computer systems, Xactimate experience preferred.
  • Involvement in insurance related seminars and continuing education required.
  • Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.
  • Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
  • Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
  • Ability to perform the essential functions of the job with or without reasonable accommodation required.

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