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Claims Manager Jobs in Santa Rosa, CA (NOW HIRING)

Odyssey

Senior Claims Specialist

Napa, CA

$100K - $140K/yr

The Senior Claims Specialist is responsible for managing all aspects of complex third-party liability claims, including class actions and high exposure matters, from inception through conclusion ...

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

Managing support on inbound rotary to review high priority claims, while resolving multiple customer inquiries simultaneously * Answering incoming calls, chats, emails and voicemails from customers ...

ProSearch Recruiting Group

HR Manager

Saint Helena, CA · On-site

$110K - $120K/yr

... claims management Oversee safety programs and training Manage leaves of absence, including FMLA, state leave programs, and accommodations Maintain compliant employee documentation (I-9, personnel ...

ProSearch Recruiting Group

HR Manager

Saint Helena, CA · On-site

$110K - $120K/yr

... claims management Oversee safety programs and training Manage leaves of absence, including FMLA, state leave programs, and accommodations Maintain compliant employee documentation (I-9, personnel ...

PEP Housing

Human Resources Manager

Santa Rosa, CA

$80K - $85K/yr

We build and manage affordable housing for seniors living on fixed, limited incomes. Our residents ... Coordinate workers' compensation claims, unemployment claims, and reasonable accommodation ...

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Claims Manager information

See Santa Rosa, CA salary details

$38.3K

$96.1K

$152K

How much do claims manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for claims manager in Santa Rosa, CA is $96,061.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $114,800.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.
More about Claims Manager jobs

What are the most commonly searched types of Claims jobs in Santa Rosa, CA?

The most popular types of Claims jobs in Santa Rosa, CA are:

What job categories do people searching Claims Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Claims Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Claims Manager jobs?

Cities near Santa Rosa, CA with the most Claims Manager job openings:

Claims Manager jobs near you
Infographic showing various Claims Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $96,061 per year, or $46.2 per hour.

Claims Learning and Development Supervisor

Berkshire Hathaway Homestate Companies

Bodega Bay, CA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Claims Learning and Development Supervisor to create and execute Claims technical training programs to enhance employee skills and knowledge, ensuring consistent delivery of training aligned with Company guidelines, business objectives, and operational expectations.  This individual leads a team, managing training initiatives that drive continuous learning resulting in improved productivity and claims outcomes. 
 

Required to travel to Claims offices and various offsite meetings routinely to meet objectives.

LEADERSHIP RESPONSIBILITIES
Relies on extensive experience and independent judgment to perform the functions of the job and accomplish goals.  Consistently applies knowledge and expertise to autonomously and proficiently handle complex assignments.  Understands the human dynamics of team formation and maintenance to build effective workgroups.  Develops and communicates clear team goals and provides the level of guidance and management appropriate to the circumstances.  Executes responsibilities professionally and in accordance with the organization's policies and federal, state, and local laws and regulations.
ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIES
  • Leads and develops the Claims Career-Long-Learning team, creating impactful learning content for adjusting roles and implementing practices and processes that can scale across multiple adjusting teams and Claims ancillary teams.
  • Collaborates closely with Claims leadership to ensure initiatives are addressing critical needs across all aspects of a claims lifecycle and leverages diverse delivery methods aligned with adult learning principles to improve workforce performance.
  • Designs and develops L&D toolkits for needs analysis, instructional design, and post-training effectiveness assessments. 
  • Facilitates the development of customized training programs to meet the needs of various adjusting job roles. Upgrades existing training with routine improvements in content, format, and/or delivery.
  • Leverages technology to improve training efficiency and engagement tools, including, but not limited to, e-learning platforms, interactive software, and AI-enabled solutions.
  • Personally presents or leads training on some topics and identifies and prepares subject-matter experts with an aptitude for training to serve as presenters on technical topics. 
  • Develops and maintains relationships with external vendors to provide specialized training programs as needed. 
  • Continues to develop expertise on effectively creating and delivering training programs that improve performance. 
QUALIFICATIONS
  • Education: High school diploma or equivalent certification; bachelor's degree from an accredited college or university; or equivalent combination of education and technical training combined.
  • Certifications/Licenses: Designated for California and licensed to adjust workers compensation claims in one or more jurisdictions required, or ability to achieve within 9 months from placement into position.
  • Experience:  Minimum of five(5) years of work experience with minimum of three (3) years of insurance claims adjusting, claims operations, or a closely related function. Demonstrated experience developing and executing department-level training.  Prior supervisory experience a plus. 
TECHNICAL SKILLS
  • Demonstrated proficiency with Microsoft Office/365 applications and mastery of proprietary and vendor software programs.
  • Knowledge of workers compensation regulatory requirements and best practices.
  • Familiarity with e-learning platforms and able to rapidly master a variety of multimedia learning tools.
  • Able to analyze data and identify issues and trends.
LANGUAGE SKILLS
  • Able to read and understand basic documents, including statutes, regulations, business periodicals, professional journals, technical procedures, legal opinions, legal correspondence, investigative reports, medical records, medical billing, claim notes, and claim data fields.
  • Able to draft clear, concise presentations in various media formats and reports accurately conveying complex and nuanced information, as well as professional business correspondence.
  • Able to effectively present information and respond to questions with Management, facilitators, trainees, stakeholders, and external parties both in individual conversations and presentations in groups.
WHAT WE OFFER
  • Hybrid Work Schedule (up to 2 days work from home upon eligibility)
  • Paid Time Off
  • Paid Holidays
  • Immediate Vesting of Retirement Savings + Company Match
  • Group Health Insurance (Medical, Dental, and Vision)
  • Life and AD&D Insurance
  • Long Term Disability Insurance
  • Hospital Indemnity Insurance
  • Accident and Critical Illness Insurance
  • Flexible Savings Accounts
  • Paid Community Volunteer Day
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Diversity, Equity and Inclusion Program
$108,553 - $139,780 a year
This pay scale is an estimate of the salary range the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The actual salary may be above or below the range. The pay scale applies only to this position and only if it is filled in the Bay Area, California. The pay scale may be different for other positions or in other locations.
 
WHO WE ARE
With more than 50 years in business, Berkshire Hathaway Homestate Companies (BHHC) has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.
 
At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
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