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Claims Trainee Jobs in Santa Rosa, CA (NOW HIRING)

Odyssey

Senior Claims Specialist

Napa, CA

$100K - $140K/yr

The Senior Claims Specialist is responsible for managing all aspects of complex third-party liability claims, including class actions and high exposure matters, from inception through conclusion ...

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Investigating, analyzing and responding to highly complex claims from escalated to management, Corporate or other lines of business * Managing support on inbound rotary to review high priority claims ...

All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Santa Rosa, CA

Claims Trainee information

See Santa Rosa, CA salary details

$31.7K

$35.5K

$38.3K

How much do claims trainee jobs pay per year?

As of Aug 20, 2026, the average yearly pay for claims trainee in Santa Rosa, CA is $35,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $37,200.00 per year, depending on experience, location, and employer.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

How do you become a claims trainee with no experience?

To become a claims trainee, candidates typically need a high school diploma or equivalent; some employers may prefer or require a bachelor's degree. Entry-level positions often provide on-the-job training, and having strong communication, organizational, and computer skills can improve chances. Gaining relevant certifications or knowledge of insurance processes can also be beneficial for those with no prior experience.

What are the most commonly searched types of Claims jobs in Santa Rosa, CA?

The most popular types of Claims jobs in Santa Rosa, CA are:

What are popular job titles related to Claims Trainee jobs in Santa Rosa, CA?

For Claims Trainee jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Claims Trainee jobs in Santa Rosa, CA look for?

The top searched job categories for Claims Trainee jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Claims Trainee jobs?

Cities near Santa Rosa, CA with the most Claims Trainee job openings:

Claims Trainee jobs near you

Claims Learning and Development Supervisor

Berkshire Hathaway Homestate Companies

Bodega Bay, CA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Claims Learning and Development Supervisor to create and execute Claims technical training programs to enhance employee skills and knowledge, ensuring consistent delivery of training aligned with Company guidelines, business objectives, and operational expectations.  This individual leads a team, managing training initiatives that drive continuous learning resulting in improved productivity and claims outcomes. 
 

Required to travel to Claims offices and various offsite meetings routinely to meet objectives.

LEADERSHIP RESPONSIBILITIES
Relies on extensive experience and independent judgment to perform the functions of the job and accomplish goals.  Consistently applies knowledge and expertise to autonomously and proficiently handle complex assignments.  Understands the human dynamics of team formation and maintenance to build effective workgroups.  Develops and communicates clear team goals and provides the level of guidance and management appropriate to the circumstances.  Executes responsibilities professionally and in accordance with the organization's policies and federal, state, and local laws and regulations.
ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIES
  • Leads and develops the Claims Career-Long-Learning team, creating impactful learning content for adjusting roles and implementing practices and processes that can scale across multiple adjusting teams and Claims ancillary teams.
  • Collaborates closely with Claims leadership to ensure initiatives are addressing critical needs across all aspects of a claims lifecycle and leverages diverse delivery methods aligned with adult learning principles to improve workforce performance.
  • Designs and develops L&D toolkits for needs analysis, instructional design, and post-training effectiveness assessments. 
  • Facilitates the development of customized training programs to meet the needs of various adjusting job roles. Upgrades existing training with routine improvements in content, format, and/or delivery.
  • Leverages technology to improve training efficiency and engagement tools, including, but not limited to, e-learning platforms, interactive software, and AI-enabled solutions.
  • Personally presents or leads training on some topics and identifies and prepares subject-matter experts with an aptitude for training to serve as presenters on technical topics. 
  • Develops and maintains relationships with external vendors to provide specialized training programs as needed. 
  • Continues to develop expertise on effectively creating and delivering training programs that improve performance. 
QUALIFICATIONS
  • Education: High school diploma or equivalent certification; bachelor's degree from an accredited college or university; or equivalent combination of education and technical training combined.
  • Certifications/Licenses: Designated for California and licensed to adjust workers compensation claims in one or more jurisdictions required, or ability to achieve within 9 months from placement into position.
  • Experience:  Minimum of five(5) years of work experience with minimum of three (3) years of insurance claims adjusting, claims operations, or a closely related function. Demonstrated experience developing and executing department-level training.  Prior supervisory experience a plus. 
TECHNICAL SKILLS
  • Demonstrated proficiency with Microsoft Office/365 applications and mastery of proprietary and vendor software programs.
  • Knowledge of workers compensation regulatory requirements and best practices.
  • Familiarity with e-learning platforms and able to rapidly master a variety of multimedia learning tools.
  • Able to analyze data and identify issues and trends.
LANGUAGE SKILLS
  • Able to read and understand basic documents, including statutes, regulations, business periodicals, professional journals, technical procedures, legal opinions, legal correspondence, investigative reports, medical records, medical billing, claim notes, and claim data fields.
  • Able to draft clear, concise presentations in various media formats and reports accurately conveying complex and nuanced information, as well as professional business correspondence.
  • Able to effectively present information and respond to questions with Management, facilitators, trainees, stakeholders, and external parties both in individual conversations and presentations in groups.
WHAT WE OFFER
  • Hybrid Work Schedule (up to 2 days work from home upon eligibility)
  • Paid Time Off
  • Paid Holidays
  • Immediate Vesting of Retirement Savings + Company Match
  • Group Health Insurance (Medical, Dental, and Vision)
  • Life and AD&D Insurance
  • Long Term Disability Insurance
  • Hospital Indemnity Insurance
  • Accident and Critical Illness Insurance
  • Flexible Savings Accounts
  • Paid Community Volunteer Day
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Diversity, Equity and Inclusion Program
$108,553 - $139,780 a year
This pay scale is an estimate of the salary range the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The actual salary may be above or below the range. The pay scale applies only to this position and only if it is filled in the Bay Area, California. The pay scale may be different for other positions or in other locations.
 
WHO WE ARE
With more than 50 years in business, Berkshire Hathaway Homestate Companies (BHHC) has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.
 
At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
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