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Claims Manager Jobs in Rochester, MA (NOW HIRING)

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This role involves evaluating auto insurance claims, negotiating settlements, and ensuring ... Prepare detailed reports on claim status, damages, and settlement offers for management review.

Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor. * Travels to loss locations in assigned territory * Records time and expense charges to ...

Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor. * Travels to loss locations in assigned territory * Records time and expense charges to ...

Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor. * Travels to loss locations in assigned territory * Records time and expense charges to ...

Showing results 21-40

Claims Manager information

See Rochester, MA salary details

$36K

$90.3K

$142.9K

How much do claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for claims manager in Rochester, MA is $90,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $107,900.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
What cities near Rochester, MA are hiring for Claims Manager jobs? Cities near Rochester, MA with the most Claims Manager job openings:
Infographic showing various Claims Manager job openings in Rochester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $90,323 per year, or $43.4 per hour.

Property Damage Claims Adjuster

Dean Auto Collision

Providence, RI • On-site

$45K - $55K/yr

Full-time

PTO

Posted 23 days ago

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Job description

We are seeking a detail-oriented and experienced Automotive Claims Adjuster to join our team. This role involves evaluating auto insurance claims, negotiating settlements, and ensuring efficient resolution of claims related to vehicle damages. The ideal candidate will possess strong analysis skills, automotive knowledge, and excellent communication abilities to provide exceptional service to clients while maintaining adherence to company policies and industry standards.

Duties

  • Assess and investigate auto insurance claims by reviewing repair estimates, police reports, and other relevant documentation.
  • Negotiate settlements with policyholders, repair shops, and third parties to reach fair and accurate resolutions.
  • Utilize mechanical knowledge and auto estimating skills to evaluate vehicle damage and determine repair costs.
  • Coordinate with auto body repair shops, auto restoration specialists, and service providers to facilitate repairs and restorations.
  • Apply underwriting principles to ensure claims are processed within policy coverage limits.
  • Prepare detailed reports on claim status, damages, and settlement offers for management review.
  • Maintain thorough records of all claim activities in accordance with regulatory standards.
  • Provide guidance on automotive repair processes and service writing when necessary to assist clients through the claims process.

Skills

  • Strong negotiation skills with the ability to reach mutually beneficial agreements.
  • Mechanical knowledge of automotive systems, auto body repair, and automotive repair processes.
  • Experience in auto estimating, auto service management, and auto restoration is highly desirable.
  • Excellent analysis skills to evaluate damages accurately and identify potential issues or fraud.
  • Familiarity with underwriting principles related to auto insurance policies.
  • Effective communication skills for interacting with clients, repair shops, and internal teams.
  • Ability to work independently while managing multiple claims efficiently.
  • Knowledge of automotive service procedures and industry standards enhances claim evaluation accuracy. This position offers an opportunity for a dedicated professional with automotive expertise to contribute significantly to our claims processing team while providing outstanding service to our clients through expert evaluation and negotiation skills.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:


  • Flexible schedule
  • Paid time off


Work Location: In person