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Claims Management Jobs in Indiana (NOW HIRING)

CTP, Claims Examiner At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we ... Strong organizational skills with the ability to manage multiple priorities in a fast-paced ...

Established project management skills and knowledge of relevant IT tools * Professional applicable experience including contract administration and/or subcontract administration, claims management ...

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Claims Management information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do claims management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for claims management in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in claims management, and how can they be addressed?

Professionals in Claims Management often encounter challenges such as managing high volumes of claims, ensuring accuracy in documentation, and navigating complex regulatory requirements. These challenges can be addressed by developing strong organizational skills, staying updated on industry regulations, and utilizing specialized software to streamline workflows. Effective communication and collaboration with internal teams, clients, and external vendors are also essential in resolving claims efficiently and maintaining customer satisfaction.

What is the difference between Claims Management vs Claims Adjuster?

AspectClaims ManagementClaims Adjuster
CredentialsTypically requires insurance or management certificationsRequires licensing and adjuster certifications
Work EnvironmentOffice-based, managerial settingsFieldwork and office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusters
Primary FocusOverseeing claims processes, policy managementInvestigating and settling individual claims

Claims Management involves overseeing the entire claims process and policy administration, often in managerial roles. Claims Adjusters focus on investigating, evaluating, and settling specific insurance claims. While both roles require insurance knowledge and certifications, Claims Management emphasizes process oversight, whereas Claims Adjusters handle claim-specific assessments.

What are the key skills and qualifications needed to thrive in claims management, and why are they important?

To thrive in Claims Management, you need a solid understanding of insurance policies, claims processing procedures, and analytical skills, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, such as Guidewire or Xactimate, and relevant certifications like AIC (Associate in Claims) are commonly required. Excellent communication, negotiation, and problem-solving skills help professionals resolve complex cases and provide outstanding customer service. These skills and qualifications are crucial for ensuring efficient, accurate claims processing and maintaining client trust in a competitive industry.

What is claims management?

Claims management refers to the process of handling insurance claims from the initial report to the final settlement. This involves assessing the validity of claims, coordinating investigations, communicating with policyholders, and ensuring that claims are processed efficiently and fairly. Professionals in claims management work to minimize losses for insurers while providing support and guidance to claimants. The goal is to ensure timely, accurate, and compliant resolution of claims.
Infographic showing various Claims Management job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

Sr Property Field Claims Rep

Indiana Fram Insurance

Columbia City, IN โ€ข On-site

Full-time

Posted 26 days ago


Job description

We are looking for someone that can:
  • Manage assigned claims and keeping them updated and properly reserved.
  • Review potential significant losses with Claims Management.
  • Stay current on laws pertaining to claims settlements.
  • Prepare appraisals on selected claims.
  • Develop positive relationships with insured's, claimants and the general public through professional conduct and appearance.

Requirements for Success:
  • College degree preferred.
  • Current complex, property, liability and or large loss claims handling experience OR minimum of 3 yrs complex, on-site, large exposure property, auto, and liability claim loss handling may be considered.
  • Solid experience and ability to demonstrate face-to-face conflict resolution, customer-focused solutions, and independently manage, resolve, and complete complex files under limited direction.
  • Current HAAG Residential Roof Inspector Certification.
  • High preference for pilot license for UAS, Xactimate Certification Levels 1, 2 and 3 INS, AIC, SCLA and CPCU designations.
  • Compassion toward others in times of distress.

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