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Claims Intake Jobs in Alabama (NOW HIRING)

Hunter | Everage

Client Specialist

Montgomery, AL

$17 - $22/hr

Communicating with prospective clients during the intake process; * Calling clients to determine ... Set up new claims with insurance companies; * Mail out correspondence from attorneys; * Schedule ...

Workplace Options

Care Coordinator

Birmingham, AL · On-site

$18 - $24.25/hr

Receive calls from patients, providers, and facilities; arrange for appropriate intake assessments ... Review incoming claims for completeness of data and appropriate approval, in cooperation with data ...

Workplace Options

Care Coordinator

Birmingham, AL · On-site

$18 - $24.25/hr

Receive calls from patients, providers, and facilities; arrange for appropriate intake assessments ... Review incoming claims for completeness of data and appropriate approval, in cooperation with data ...

Palmetto Infusion

Account Resolution Specialist

Birmingham, AL · On-site

$12.50 - $17.25/hr

Coordinate with the Intake team and contracts team to determine the accuracy of information loaded on patient accounts to avoid disputed or underpaid claims. * Participate in end-of-month closing ...

Aveanna Healthcare

HHH - Executive Director

Pelham, AL · On-site

... intake interviews with new client families • Participate in weekly meetings to prepare for ... clean claims Requirements • Valid Driver's License and Acceptable MVR • Valid RN and CPR ...

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Claims Intake information

What is the difference between Claims Intake vs Claims Processor?

AspectClaims IntakeClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; certifications like CPC or insurance-specific training can be beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & Comparison IntentUnderstanding roles involved in initial claim reporting and data collectionUnderstanding roles involved in reviewing and processing claims for approval or denial

Claims Intake involves collecting initial claim information from clients or providers, focusing on data entry and documentation. Claims Processors review and evaluate claims to determine approval, denial, or further action. While both roles are essential in the claims workflow, Claims Intake is the first step, and Claims Processor handles the detailed assessment and decision-making.

What are Claims Intake specialists?

Claims Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect relevant information, verify the accuracy and completeness of claim forms, and ensure all necessary documentation is included before forwarding the claim for further investigation or approval. Their role is essential in ensuring claims are processed efficiently and accurately, providing a smooth experience for both the insurance company and its customers.

What are the main challenges faced by Claims Intake professionals, and how can they effectively manage high volumes of incoming claims?

Claims Intake professionals often encounter periods of high claim volume, especially after widespread incidents or during peak seasons. Managing this workload requires strong organizational skills, attention to detail, and the ability to prioritize urgent cases. Effective use of claims management software and collaboration with team members can help streamline the intake process, minimize errors, and ensure timely communication with claimants. Staying adaptable and continually updating knowledge of policies and procedures also aids in handling complex or unusual claims efficiently.

What are the key skills and qualifications needed to thrive as a Claims Intake Specialist, and why are they important?

To thrive as a Claims Intake Specialist, you need attention to detail, organizational skills, and a basic understanding of insurance or healthcare claims, typically supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and sometimes basic knowledge of ICD or CPT coding are commonly required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These skills ensure accurate and timely processing of claims, reduce errors, and enhance the customer experience.
What are popular job titles related to Claims Intake jobs in Alabama? For Claims Intake jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Claims Intake jobs in Alabama look for? The top searched job categories for Claims Intake jobs in Alabama are:
What cities in Alabama are hiring for Claims Intake jobs? Cities in Alabama with the most Claims Intake job openings:
Claims Intake jobs near you
Infographic showing various Claims Intake job openings in Alabama as of July 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Client Specialist

Hunter | Everage

Montgomery, AL

$17 - $22/hr

Full-time

Posted 15 days ago

Job description

Description:

  • Health Insurance Paid for by Company; and
  • Opportunity for advancement and training

We are seeking an enthusiastic, extroverted, professional willing to learn and become a part of our team. You will provide overall support to attorneys' and paralegals' business needs. Primary job responsibilities include:

  • Communicating with prospective clients during the intake process;
  • Calling clients to determine status updates;
  • Requesting medical records;
  • Answering the telephone; and
  • Scanning all incoming mail

​Qualifications:

  • Bright Personality;
  • Empathetic, compassionate and understanding;
  • Ability to type accurately while speaking on the phone;
  • Ability to prioritize and multitask;
  • Excellent written and verbal communication skills;
  • Deadline and detail-oriented; and
  • Bilingual is a big plus

Job Duties:

  • Answer incoming calls and respond to questions from doctor’s offices, clients, attorney’s offices and others;
  • Document all calls in Case Management System;
  • Conduct questionnaires with prospective clients, documenting responses electronically;
  • Set up new claims with insurance companies;
  • Mail out correspondence from attorneys;
  • Schedule meetings for attorneys;
  • Request medical records;
  • Sort, scan, save and distribute mail;
  • Sort and properly file incoming medical records, insurance correspondence, and court documents;
  • Maintain paper files;
  • Maintain common office areas; and
  • File documents with the court.

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