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Claims Director Jobs in Appleton, WI (NOW HIRING)

Kunes RV

Warranty Administrator - Kunes RV

Neenah, WI · On-site

Provide support with body shop warranty claims and other clerical tasks as needed. * General Office Support : Assist with cashier and telephone duties, and perform other clerical duties as directed ...

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All JobsClaims JobsClaims Director JobsClaims Director Jobs in Appleton, WI

Claims Director information

See Appleton, WI salary details

$81.5K

$123.8K

$173.7K

How much do claims director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for claims director in Appleton, WI is $123,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,900.00 and $137,600.00 per year, depending on experience, location, and employer.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.
More about Claims Director jobs
What are the most commonly searched types of Claims jobs in Appleton, WI? The most popular types of Claims jobs in Appleton, WI are:
What are popular job titles related to Claims Director jobs in Appleton, WI? For Claims Director jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Claims Director jobs in Appleton, WI look for? The top searched job categories for Claims Director jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Claims Director jobs? Cities near Appleton, WI with the most Claims Director job openings:
Claims Director jobs near you
Infographic showing various Claims Director job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $123,799 per year, or $59.5 per hour.

Warranty Administrator - Kunes RV

Kunes RV

Neenah, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Kunes RV rating

6.4

Company rating: 6.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

95th of 151 rated car dealerships

Job description

Description:


Shift Your Career into High Gear with Kunes RV!

Are you ready to make a meaningful impact at a growing, award-winning dealership group? Join Kunes RV, a community of dealerships across Wisconsin where we prioritize exceptional service and team collaboration.

Whether you’re interacting with customers or working behind the scenes, your role will contribute to our mission of delivering unforgettable experiences and top-tier service.


Work Location

This position supports Kunes' Central Warranty Team and may be based out of any Kunes dealership location, depending on the selected candidate. While this position may be posted under a specific city for recruiting purposes, it is not tied to a single dealership location.


Your Responsibilities:


As a Warranty Administrator, you will prepare, record, and submit warranty claims to the factory or distributor, ensuring all required documentation and criteria are met. You will also reconcile warranty receivables and maintain service records to support efficient operations.

  • Warranty Claims Processing: Handle timely processing of warranty claims for each franchise or distributor, ensuring accurate documentation and compliance with factory or distributor criteria.
  • Paperwork Management: Complete and verify all necessary warranty paperwork, ensuring proper documentation and adherence to dealership policies.
  • Reconciliation and Follow-Up: Reconcile warranty receivables with payments and post credits on computer systems. Follow up on outstanding claims to ensure timely payment.
  • Parts Tracking and Shipping: Tag and track warranty parts, manage their shipping to factories or distributors, and arrange for disposal or scrapping of non-repairable parts.
  • Service Record Maintenance: File and maintain all service records as required by the warrantor, ensuring detailed and organized record-keeping.
  • Assistance with Body Shop Warranty Claims: Provide support with body shop warranty claims and other clerical tasks as needed.
  • General Office Support: Assist with cashier and telephone duties, and perform other clerical duties as directed by the fixed operations manager or the controller.
  • Professional Presentation: Maintain a professional appearance and a neat work area to ensure a welcoming environment for clients and staff.
Requirements:Your Performance Specs:
  • Education and Experience: High school diploma or general education degree (GED) required. No prior experience or training is needed, but related experience or training is beneficial.
  • Skills and Abilities:
    • Language Skills: Ability to read, comprehend, and write simple instructions, reports, and correspondence. Effective communication in one-on-one and small group settings.
    • Mathematical Skills: Proficiency in basic arithmetic, including adding, subtracting, multiplying, dividing, and understanding rate, ratio, percentage, and geometry concepts.
    • Reasoning Ability: Apply common sense to carry out detailed instructions and solve problems with minimal variability. Ability to manage multiple tasks and standardized situations effectively.
Why Work at Kunes RV?
  • Comprehensive Benefits: Medical, dental, and vision insurance to support your health and well-being.
  • 401(k) Plan: Plan for your future with our retirement savings options.
  • Paid Time Off (PTO): Recharge and enjoy earned time away.
  • Inclusive Work Environment: Be part of a supportive team where everyone contributes to our shared success
About Kunes RV

At Kunes RV, we’re more than just a dealership—we’re a family. With a strong presence across Wisconsin, Illinois, and Iowa, we are dedicated to serving both our customers and employees with integrity and passion. Join us to be part of an organization that values your growth, contribution, and future.

Additional Information
  • Background Check: Employment is contingent upon successfully passing a 7-year background check.
  • Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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