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$30.5K

$64.6K

$90K

How much do claims coach jobs pay per year?

As of Jun 7, 2026, the average yearly pay for claims coach in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

How does a Claims Coach typically support team development and performance improvement?

A Claims Coach plays a key role in fostering the professional growth of claims adjusters by providing ongoing training, feedback, and support. They regularly review team members' case files, offer guidance on complex claims, and help implement best practices to improve accuracy and efficiency. Claims Coaches also facilitate team meetings and workshops, ensuring that employees stay up-to-date on policy changes and regulatory requirements. This collaborative approach not only enhances individual performance but also strengthens overall team effectiveness.

What are the key skills and qualifications needed to thrive as a Claims Coach, and why are they important?

To thrive as a Claims Coach, you need experience in insurance claims processing, a thorough understanding of industry regulations, and often a background in training or mentoring. Familiarity with claims management systems, workflow software, and relevant certifications like AIC (Associate in Claims) are highly valued. Excellent communication, leadership, and problem-solving skills set top performers apart in this role. These capabilities are crucial for effectively guiding claims adjusters, ensuring compliance, and driving continuous improvement in claims operations.

What is a Claims Coach?

A Claims Coach is a professional who supports and trains claims adjusters or claim handlers within insurance companies. Their primary role is to provide guidance, feedback, and mentorship to ensure claims are processed accurately, efficiently, and in accordance with company policies and regulations. Claims Coaches may also help develop training materials, review claims for quality assurance, and offer ongoing education to keep the team updated on best practices and regulatory changes. By improving the skills of claims staff, Claims Coaches help enhance customer service and minimize errors or delays in claims processing.

What is the difference between Claims Coach vs Claims Adjuster?

AspectClaims Coach
CertificationsTypically requires industry certifications like CPCU or ARM
Work EnvironmentOffice-based, training, and coaching settings
Employer & Industry UsageInsurance companies, third-party administrators, and training organizations
Primary FocusTraining, mentoring, and improving claims handling processes

Claims Coaches focus on training and mentoring claims staff, emphasizing process improvement and skill development. Claims Adjusters handle claims directly, investigating and settling claims. While both roles work within the insurance industry, Claims Coaches primarily support staff development, whereas Claims Adjusters manage individual claims cases.

More about Claims Coach jobs
What states have the most Claims Coach jobs? States with the most job openings for Claims Coach jobs include:
What job categories do people searching Claims Coach jobs look for? The top searched job categories for Claims Coach jobs are:
Claims Coach jobs near you
Infographic showing various Claims Coach job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Property Adjuster Insurance Claims

Elevate Claims Solutions

Parkersburg, WV • On-site

Contractor

Posted 25 days ago

Job description

Job Description
Elevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate?
Elevate Claims Solutions is seeking an Independent Adjuster adjusters with commercial and residential property claims in Duluth, MN and surrounding area.
How will we Elevate you?
  • We want to know and understandyour unique skillset and goals.We are committed toreceiving your feedback on how we can best support your progression andadvancement towards those goals.
  • Expand your career opportunitiesin a role where you can see that you are making a difference in people'slives.
  • Meaningful work in a culture of continuousimprovement.
  • A diverse market of carriers
  • Clear communication of service and qualityexpectations; internal and external.
  • Guidelines that provide upfront understanding of eachcarrier's requirements.
  • Continuous feedback, including real-time QualityAssurance and formalized quarterly coaching sessions to identify areas ofstrength and opportunity.Training and developmentopportunities tailored to individual growth objectives.
  • A tenured foundation of industry experts with a wideknowledge base for you to consult.

How will you Elevate?
  • Prioritize policyholders duringtheir time loss through demonstrated empathy andunderstanding.
  • Valuing our partnerships with our carrier clients;recognizing and maximizing the ways in which our Elevated Claims Handlingcan support them and their policyholders.
  • Outstanding work ethic.This is not a 9-5position, and you will be called upon to maintain a flexible schedule tohelp meet the needs of insureds and carriers.
  • Clear, consistent, and timelycommunication.We, and our carriers, want and need strong linesof communication.
  • You must be open to receiving and providing feedback.
  • The ability to manage workload while exercising goodjudgment effectively and independently.
  • Strong written and verbal communication skills.
  • Strong technological skills with the ability to workwithin various claims management systems.
  • Minimum of three years of residential and commercialproperty adjusting experience.
  • Carrier experience is desired.
  • Liability experience is a plus.
  • Current, active Xactimate license and experiencewriting both residential and commercial damage estimates in Xactimate.
  • Ability to pass a background screen.
  • Current, active license where required.
  • Equipment and ability to access roofs.

If you are ready to Elevate claims with a firm that truly values and supports you, let us know - we may be a fit.

Apply