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Claims Associate Jobs in Rome, GA (NOW HIRING)

REXEL

EPC Warehouse Associate

Cartersville, GA · On-site

$14.25 - $17/hr

We are looking for a EPC Warehouse Associate to join our Mayer team in Cartersville, GA! Summary ... claims * Prepare orders and ensure that the correct number and type of product is being shipped

New

Rexel

EPC Warehouse Associate

Cartersville, GA · On-site

$14.25 - $17/hr

We are looking for a EPC Warehouse Associate to join our Mayer team in Cartersville, GA! Summary ... claims * Prepare orders and ensure that the correct number and type of product is being shipped

New

Mannington Mills, Inc.

Logistics Coordinator

Calhoun, GA

$17.25 - $23/hr

Mission Statement As a Mannington Associate I am expected to conduct myself in a manner which ... claims for all warehousing operations. • Filing claims with carriers for lost or damaged ...

Mannington Mills, Inc.

Logistics Coordinator

Calhoun, GA · On-site

$17.25 - $23/hr

Calhoun Mission Statement As a Mannington Associate I am expected to conduct myself in a manner ... claims for all warehousing operations. • Filing claims with carriers for lost or damaged ...

Food City

Pharmacy Tech (Certified)

Dalton, GA · On-site

$16 - $19.50/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify ... We consider our associates to be our greatest asset. Over 13% of the company is currently owned by ...

Food City

Pharmacy Tech (Certified)

La Fayette, GA · On-site

$15.25 - $18.75/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify ... We consider our associates to be our greatest asset. Over 13% of the company is currently owned by ...

Food City

Pharmacy Tech (Certified)

Cartersville, GA · On-site

$16 - $19.50/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify ... We consider our associates to be our greatest asset. Over 13% of the company is currently owned by ...

Food City

Pharmacy Tech (Certified)

Calhoun, GA · On-site

$16 - $19.50/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify ... We consider our associates to be our greatest asset. Over 13% of the company is currently owned by ...

Agile Cold Storage

Cycle Counter

Cartersville, GA · On-site

Advise associates on care and preservation, handling, storing, maintenance and shipping of product ... Recommend the approval or denial of customer claims. * Maintain and update inventory and inventory ...

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All JobsClaims Associate JobsClaims Associate Jobs in Rome, GA

Claims Associate information

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How much do claims associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for claims associate in Rome, GA is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Rome, GA? The most popular types of Claims jobs in Rome, GA are:
What cities near Rome, GA are hiring for Claims Associate jobs? Cities near Rome, GA with the most Claims Associate job openings:
Claims Associate jobs near you
Claims Coordinator

Claims Coordinator

Mohawk Industries, Inc.

Calhoun, GA • On-site

Full-time

Re-posted 14 days ago

Job description

Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Claims Coordinator is an entry-level contributor that works to solve customer-related problems of limited complexity and scope and performs a variety of administrative assignments to ensure a smooth and efficient claims process, providing an exceptional customer experience throughout every stage. This role is responsible for handling customer inquiries, coordinating claims resolution, and supporting the claims team with administrative tasks.
What you'll do:
  • Assist customers with the submission of claims, guiding them through required documentation and steps.
  • Address customer concerns, troubleshoot issues, and work toward satisfactory resolution with empathy and professionalism.
  • Respond promptly to customer inquiries through various channels, including phone, email, and chat.
  • Work proactively to resolve customer issues and provide timely solutions.
  • Coordinate communication with customers and associates.
  • Coordinate the processing of customer claims, ensuring all documentation is complete and that claims are properly categorized and tracked.
  • Collaborate with internal teams to ensure claims are reviewed and processed within company guidelines and timelines.
  • Maintain accurate and up-to-date records of claims and customer interactions within the claims management system.
  • Escalate complex claims to the appropriate parties for further investigation or decision-making.
  • Perform other duties as needed.

What you have:
  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 0-2 years' relevant experience or equivalent education and/or experience.

What you're good at:
  • Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
  • Excellent communication, problem solving, and organizational skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient using Microsoft Office Suite products.

What else?
  • While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
  • We're located in a pretty great spot - check out this video to see what we mean.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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