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Claims Associate Jobs in Minnesota (NOW HIRING)

Securian Financial

Claims Examiner

Saint Paul, MN · On-site +1

$21.54 - $37.64/hr

Pursue the most effective means of investigating claims by applying problem-solving skills to ... Associates get the benefit of working both virtually and in our offices. If you're in a commutable ...

CentraCare

Claims Assistant

Saint Cloud, MN · On-site

$18.40 - $27.61/hr

Find your purpose as a Claims Assistant with CentraCare! Responsible for the timely submission and ... Associate Degree in business or a healthcare related program preferred or two years relevant health ...

Securian Financial

Claims Examiner

Saint Paul, MN · On-site

$21.54 - $37.64/hr

Pursue the most effective means of investigating claims by applying problem-solving skills to ... Associates get the benefit of working both virtually and in our offices. If you're in a commutable ...

CentraCare

Claims Assistant

Saint Cloud, MN · On-site +1

$19.15 - $29.28/hr

Find your purpose as a Claims Assistant with CentraCare! Responsible for the timely submission and ... Associate Degree in business or a healthcare related program preferred or two years relevant health ...

Securian

Claims Examiner

Saint Paul, MN · On-site

$21.54 - $37.64/hr

Pursue the most effective means of investigating claims by applying problem-solving skills to ... Associates get the benefit of working both virtually and in our offices. If you're in a commutable ...

Progressive

Claims Adjuster Trainee

Rochester, MN · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 8:30 am - 5:30 pm for ...

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Showing results 21-40

All JobsClaims Associate JobsClaims Associate Jobs in Minnesota

Claims Associate information

See Minnesota salary details

$13

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$29

How much do claims associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims associate in Minnesota is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Minnesota?

The most popular types of Claims jobs in Minnesota are:

What are popular job titles related to Claims Associate jobs in Minnesota?

For Claims Associate jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Minnesota look for?

The top searched job categories for Claims Associate jobs in Minnesota are:

What cities in Minnesota are hiring for Claims Associate jobs?

Cities in Minnesota with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Minnesota as of September 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $42,755 per year, or $20.6 per hour.

Claims Examiner

Saint Paul, MN • On-site, Remote

Securian Financial
Finance and Insurance • 5 - 10K employees
Learn more about Securian Financialexternal

$21.54 - $37.64/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Securian Financial rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Job Description

*At Securian Financial the internal title for this position is Customer Benefit Payments Specialist.

Overview:

When you're a Securian Financial employee, you're part of a hard-working, high-performing, bright-thinking, make-things-happen family. One that sees your potential on day one, challenging you to grow your unique strengths as you create a career filled with opportunity, collaboration and meaning. One where you get the support and flexibility to become the person you want to be, at work and outside of it. For our newest team members and our most tenured, we're committed to being an employer of choice.

The Benefit Distribution Center is looking for a highly motivated, energetic and positive individual. We work in a fast-paced, ever-changing environment where claim information must be processed quickly, accurately and efficiently.

We guarantee very high standards of performance to our customers and strive to exceed those standards. We are passionate about providing world-class service and have built a reputation of getting the job done right.

Responsibilities include but are not limited to:

  • Pursue the most effective means of investigating claims by applying problem-solving skills to identify appropriate claims approaches and utilizing available resources to reach claim decisions.

  • Monitor the course of the investigation, advising all interested parties of the status during the claim process.

  • Evaluate investigation results and authorize payments and summarize, when necessary, to substantiate reason for payment or denial of claim.

  • Prepare a detailed explanation in the event of claim denial.

  • Review the claim file to ensure that necessary information and documents are completed, accurate and enclosed.

  • Manage a high volume of claims while maintaining established turnaround performance guarantees.

  • Assist with the handling of unit telephone calls and provide information regarding claim status, policy provisions and exclusions.

Qualifications:

  • Knowledge of living benefits claim processing.

  • Excellent attention to detail.

  • Strong analytical skills.

  • Good judgment/decision-making skills.

  • Strong written and verbal communication skills.

  • Good organizational skills.

  • Positive and compassionate attitude.

  • Demonstrated ability to effectively achieve results in both an individual production and team environment.

  • Ability to learn and adapt to new and/or changing technologies.

  • Desire to provide world-class customer service.

Securian Financial believes in hybrid work as an integral part of our culture.Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us once a month within our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

Preferred Skills:

Communication, Critical Thinking, Decision Making, Priority Management, Time Management, Written Communication

The estimated base pay range for this job is:

$21.54 - $37.64

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.


Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:


Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.


Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.


Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.


Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Environmental Health & Sustainability
  • Mental Wellness and Disability
  • Pride at Securian Financial
  • Securian Young Professionals Network
  • Securian Multicultural Network
  • Securian Women and Allies Network
  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.


This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.


Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).


Securian Financial is a drug-free workplace.


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To view our legal statement click here

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