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Claims Associate Jobs in Austin, MN (NOW HIRING)

Astrup Drug, Inc.

Staff Pharmacist

Austin, MN · On-site

$58 - $68.25/hr

  • Retirement

... reconcile claims to ensure adequate payment * Ensure that patients are counseled on all new ... Be prepared and willing to perform pharmacy technician and customer service associate duties, as ...

Astrup Drug

Staff Pharmacist

Austin, MN · On-site

$58 - $68.25/hr

  • Retirement

... reconcile claims to ensure adequate payment * Ensure that patients are counseled on all new ... Be prepared and willing to perform pharmacy technician and customer service associate duties, as ...

All JobsClaims Associate JobsClaims Associate Jobs in Austin, MN

Claims Associate information

See Austin, MN salary details

$13

$20

$29

How much do claims associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims associate in Austin, MN is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.45 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What cities near Austin, MN are hiring for Claims Associate jobs?

Cities near Austin, MN with the most Claims Associate job openings:

Claims Associate jobs near you

Staff Pharmacist

Astrup Drug, Inc.

Austin, MN • On-site

$58 - $68.25/hr

Part-time

Retirement

Re-posted 1 hour ago

Job description

Description
Sterling Pharmacy in Austin, MN is part of Astrup Companies - an innovative, growing, family-owned and locally grown business. We have a rich, 70+ year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.
  • Looking for a Part-time Staff Pharmacist candidate!
  • This position would be a Monday - Friday position, with occasional Saturday shifts with competitive wages.
  • Hours of operation are Monday - Friday, 8:30 am - 6:00 pm & Saturday, 9:00 am - 1:30 pm.
  • We offer a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com
Qualifications:
Required:
  • Graduate of an accredited school/college of pharmacy.
  • Licensed as a Pharmacist in the State in which you will be working (MN/IA)

Preferred:
  • Detail oriented and very organized
  • Able to handle a high stress environment
  • Two or more years of pharmacy experience in a retail/community setting

Job Description: The Staff Pharmacist will provide pharmacy dispensing, consultation, and clinical services to Sterling Pharmacy patients and have direct communication with Pharmacy Manager and Store Manager.
Core Competencies & Responsibilities:
  • Build healthier lives through caring relationships with co-workers and customers
  • Thorough knowledge pharmacy practice and law
  • Understands the customers' needs are the #1 priority above anything else
  • Assist in training of other staff pharmacists, pharmacy technicians, and customer service associates
  • Receive, process, fill, and check prescriptions accurately and in a timely manner
  • Respond to all patient inquiries in a timely fashion
  • Provide the best possible service to patients
  • Adhere to policies and procedures related to pharmacy operations
  • Abide by all statutes, rules and regulations related to pharmacy practice, both State and Federal
  • Represent Sterling Pharmacy as a pharmacist to the general public and at professional events
  • Collect appropriate information for billing of Medicaid and Medicare for DME and supplies and reconcile claims to ensure adequate payment
  • Ensure that patients are counseled on all new prescriptions and on any refills where there has been a change in therapy or patient condition
  • Address and resolve patient/employee complaints in the absence of pharmacy manager
  • Be prepared and willing to perform pharmacy technician and customer service associate duties, as necessary.
  • Stay current with the latest information on drug therapy and side effects
  • Complete continuing education requirements of the Board of Pharmacy
  • Maintain CPR certification
  • Complete training/certification for administering immunizations and maintain competency
  • Be aware of prescription drug pricing and reimbursement to achieve optimal gross profit margins
  • Assist in managing drug inventory levels to achieve optimal return on investment
  • Communicate with Pharmacy Manager on a regular basis
  • Be aware of and support promotional activity within the pharmacy and Home Health Care category
  • Respond to emails, voice messages and memos from corporate staff in a timely fashion (typically within one business day) if Pharmacy Manager is gone
  • Participate in new programs and services for pharmacists to help patients achieve good therapeutic outcomes
  • Be aware of continuous quality improvement and quality assurance programs in pharmacies
  • Adapt quickly to company changes related to policy and workflow.
  • Participate and engage with weekly/daily touchpoint meetings then follow through on what was discussed
  • Help the PIC encourage and support employees engaging with customer on all marketing material given by corporate
  • Participate in expectations with the Profit Incentive Program
  • Complete other duties as assigned

Performance Requirements:
  • Possess a thorough knowledge of organizational policies, procedures, and systems
  • Comply to all Astrup Companies policy and procedures
  • Create a culture of positivity and excitement within the workplace
  • Develop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.
  • Be able to multitask
  • Be focused and disciplined
  • Possess excellent organizational skills, with attention to detail and accuracy
  • Be self-motivated and able to work well on an independent basis
  • Display strong customer service skills
  • Innovate - Think outside-the-box. Bring original ideas to the team/organization
  • Embrace our Guiding Principles. Use them to guide decision making.
  • Go Beyond!

Physical Requirements & Work Demands:
  • The ability to work up to 40 hours per week
  • The ability to maintain a flexible schedule including early morning, evening and weekend hours
  • In a typical 8-hour day lifting or carrying items up to approximately 25 lbs.
  • In a typical day standing approximately 8 hours
  • In a typical 8-hour day spending 2 hours on the telephone

Working Environment:
  • This position will be in a typical retail pharmacy setting at one or more locations and is of normal climate and temperature.

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