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Claims Associate Jobs in Austin, MN (NOW HIRING)

... or claims processing preferred. * Strong attention to detail and organizational skills ... Upon completion of waiting period associates are eligible for: * Medical and Prescription Drug ...

Staff Pharmacist

Austin, MN · On-site

$58 - $68.25/hr

... reconcile claims to ensure adequate payment * Ensure that patients are counseled on all new ... Be prepared and willing to perform pharmacy technician and customer service associate duties, as ...

Staff Pharmacist

Austin, MN · On-site

$58 - $68.25/hr

... reconcile claims to ensure adequate payment * Ensure that patients are counseled on all new ... Be prepared and willing to perform pharmacy technician and customer service associate duties, as ...

Claims Associate information

See Austin, MN salary details

$13

$20

$29

How much do claims associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for claims associate in Austin, MN is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.45 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.

What cities near Austin, MN are hiring for Claims Associate jobs?

Cities near Austin, MN with the most Claims Associate job openings:

Freight Clerk

Manpower

Austin, MN

$20.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Our client, a leader in the transportation and logistics industry, is seeking a dedicated Freight Clerk to join their team. As a Freight Clerk, you will be an essential part of the Operations Department supporting the freight management team. The ideal candidate will demonstrate strong organizational skills, attention to detail, and excellent communication abilities, which will enable you to succeed and grow within the organization.

Job Title: Freight Clerk

Location: AUSTIN, MN

Pay Range: $20.15/hour

Shift:

What's the Job?

  • Monitor daily freight shipments and delivery activity to ensure smooth operations.
  • Investigate and document freight overages, shortages, damages, and delivery discrepancies.
  • Approve or deny carrier detention requests based on in/out times at shipping and delivery locations.
  • Provide coverage to inboxes during times of PTO to maintain communication flow.
  • Communicate with carriers, warehouses, customers, and internal departments regarding shipment exceptions and updates.

What's Needed?

  • High school diploma or equivalent required.
  • 1–3 years of experience in transportation, logistics, warehouse, customer service, or claims processing preferred.
  • Strong attention to detail and organizational skills.
  • Proficiency with Microsoft Office, especially Excel and Outlook.
  • Excellent written and verbal communication skills.

What's in it for me?

  • Opportunity to work in a dynamic and growing industry.
  • Collaborative work environment supporting professional development.
  • Engagement with a diverse team committed to excellence.
  • Chance to develop valuable skills in freight management and logistics.
  • Supportive company culture that values inclusion and innovation.

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.


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About Manpower

Sourced by ZipRecruiter

Manpower is a world leader in employment services, creating and delivering services that enable job seekers and employers to win in the changing world of work. Founded in 1948, Manpower creates ideal temporary and permanent employment matches across skill, industry and business need, and provides workforce solutions to improve operational efficiency, performance and cost containment.

Industry

Recruiting and staffing services and human resource programs administration

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US