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Claims Associate Jobs in Michigan (NOW HIRING)

MSX International

Claims Specialist

Dearborn, MI · On-site

The Claims Specialist provides program claim review, claim entry assistance to both dealers and ... Associates Degree is preferred, but not required Other Requirements Position is full-time ...

MSX International

Claims Specialist

Dearborn, MI · On-site

The Claims Specialist provides program claim review, claim entry assistance to both dealers and ... Associates Degree is preferred, but not required Other Requirements Position is full-time ...

Jackson National Life

Claims Representative

Lansing, MI · On-site

If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...

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Consultant Casualty Claims

Howell, MI · Hybrid

Associate degree required; bachelor's degree preferred or combination of education and experience. * Typically has 1-4 years of relevant claims handling experience. * Conduct independent analysis of ...

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Consultant Casualty Claims

Grand Rapids, MI · Hybrid

Associate degree required; bachelor's degree preferred or combination of education and experience. * Typically has 1-4 years of relevant claims handling experience. * Conduct independent analysis of ...

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Claims Associate information

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$11

$18

$26

How much do claims associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for claims associate in Michigan is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.10 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Michigan? The most popular types of Claims jobs in Michigan are:
What are popular job titles related to Claims Associate jobs in Michigan? For Claims Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Michigan look for? The top searched job categories for Claims Associate jobs in Michigan are:
What cities in Michigan are hiring for Claims Associate jobs? Cities in Michigan with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,048 per year, or $18.3 per hour.

SIU Claims Investigator

Lemieux & Associates LLC

Lansing, MI • On-site

$25 - $32/hr

Part-time

Re-posted 19 days ago

Job description

Ready to put your SIU skills to work for a national leader?Join Lemieux & Associates, a trusted leader in investigative services, and make an impact with your SIU expertise. Our leadership team brings over 25 years of field experience and is committed to fostering a professional, results-driven environment.At Lemieux & Associates, we set the standard in investigative services. We are seeking experienced SIU Field Investigators in Lansing, MI and surrounding areas on a part-time basis. Enjoy flexible hours, competitive pay, and opportunities for professional growth.RequirementsMust have SIU/Claims investigation experience as a Private Investigator or Fraud Investigator and live in the Lansing area.Resume and questionnaire required for consideration.ResponsibilitiesWrite detailed, accurate reports.Obtain written and recorded statements.Conduct scene investigations.Accurately photograph evidence (accident scenes, vehicle damage, etc.).Skills & ExperienceExperience handling complex SIU/Claims cases.Notary license strongly (preferred).Bilingual ability and/or degree in Criminal Justice or related field (preferred).Willingness to travel; flexible schedule (varied/irregular hours).Strong computer and internet skills.Valid driver's license; reliable vehicle, digital camera, and Windows‑based computer with internet.Ability to meet deadlines with high‑quality work.Pay Rate: $25-$32Take the next step toward an exciting investigative career-apply today and become part of a team that sets the standard in SIU excellence.