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Claims Associate Workers Compensation Jobs in Indiana

Brown & Brown

Senior Claims Representative

Carmel, IN · On-site

Travel to annual workers compensation conference and/or attend educational seminars * Other job ... Associate's or Bachelor's degree in business, financial related discipline, or Human Resources ...

CSAA

$59K - $77K/yr

We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a ... Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to ...

Elevance Health

SCA Claims Processor I

Indianapolis, IN · On-site

$17.75/hr

This role enables associates to work virtually full-time, with the exception of required in-person ... For candidates working in person or virtually in the below locations, the non-negotiable hourly ...

Elevance Health

SCA Claims Processor I

Indianapolis, IN · On-site

$17.75/hr

This role enables associates to work virtually full-time, with the exception of required in-person ... For candidates working in person or virtually in the below locations, the non-negotiable hourly ...

Elevance Health

SCA Claims Processor I

Indianapolis, IN · On-site

$17.75/hr

This role enables associates to work virtually full-time, with the exception of required in-person ... For candidates working in person or virtually in the below locations, the non-negotiable hourly ...

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Claims Associate Workers Compensation information

What does a claims associate in workers compensation do?

A Claims Associate for Workers Compensation is responsible for reviewing, processing, and managing claims filed by employees who have been injured on the job. Their duties include investigating the circumstances of the injury, verifying coverage, determining the validity of claims, and ensuring timely payments to claimants. They work closely with medical professionals, employers, and sometimes legal representatives to gather necessary documentation and resolve claims efficiently. Their role is crucial in helping injured workers receive the benefits they are entitled to while protecting employers from fraudulent or exaggerated claims.

What are some common challenges faced by claims associates in workers compensation, and how can they be managed?

Claims Associates in Workers Compensation often encounter challenges such as managing a high caseload, interpreting complex medical and legal documents, and handling sensitive communications with claimants and employers. Staying organized and prioritizing tasks can help manage workload, while ongoing training and collaboration with medical professionals and legal teams enhance understanding of complex cases. Building strong communication skills is also crucial for navigating difficult conversations and ensuring all parties are informed throughout the claims process.

What are the key skills and qualifications needed to thrive as a claims associate in workers compensation?

To thrive as a Claims Associate in Workers Compensation, you need a solid understanding of insurance principles, claims processing, and relevant state regulations, typically supported by a bachelor's degree or relevant work experience. Familiarity with claims management software (such as Guidewire or ClaimCenter), as well as industry certifications like AIC (Associate in Claims), is often required. Attention to detail, strong organizational skills, and effective communication set top performers apart in this role. These skills ensure accurate claim handling, compliance with legal standards, and excellent customer service for both claimants and employers.
What are popular job titles related to Claims Associate Workers Compensation jobs in Indiana? For Claims Associate Workers Compensation jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Claims Associate Workers Compensation jobs in Indiana look for? The top searched job categories for Claims Associate Workers Compensation jobs in Indiana are:
What cities in Indiana are hiring for Claims Associate Workers Compensation jobs? Cities in Indiana with the most Claims Associate Workers Compensation job openings:
Claims Associate Workers Compensation jobs near you
Infographic showing various Claims Associate Workers Compensation job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Director of Claims

PROFESSIONAL TRANSPORTATION INC

Evansville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Professional Transportation Inc. rating

4.5

Company rating: 4.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

359th of 361 rated logistics

Job description

NOW HIRING - Director of Claims
About PTI - Where the RIGHT way is the SAFE way:
Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews.
About the Role
Professional Transportation, Inc. (PTI) is seeking an experienced Director of Claims to lead our Claims Management Program and help reduce risk and control claim-related costs.
This position oversees FELA, non-FELA casualty, and workers' compensation claims, including litigation strategy and settlement coordination. The Director partners closely with senior leadership, legal counsel, insurance carriers, third-party administrators, railroad customers, and internal teams and supervises approximately two direct reports.
What You'll Do
  • Manage litigated FELA and non-FELA casualty claims from initial filing through resolution.
  • Develop claim and litigation strategies in partnership with outside counsel, insurance carriers, railroad customers, and internal stakeholders.
  • Select and manage outside counsel and other claim-related vendors.
  • Oversee discovery, investigations, surveillance, mediations, trials, appeals, and other litigation activities.
  • Evaluate claim exposure and coordinate settlement strategies and authority with PTI leadership.
  • Review legal expenses and outside counsel billing to ensure appropriate cost management.
  • Oversee the reporting, investigation, and resolution of workers' compensation claims.
  • Manage workers' compensation litigation, subrogation efforts, and quarterly reserve reviews.
  • Develop and improve claims policies, procedures, and best practices.
  • Monitor claim trends, case law, and regulatory changes to identify potential risks and opportunities.
  • Partner with PTI's Risk, Safety, and Leadership Teams to develop strategies that reduce claims and organizational risk.
  • Provide claims-related guidance and education to leaders and employees.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Why Join PTI?
  • Multiple health plan options, including medical, dental, vision, and supplemental insurance
  • Paid vacation, sick time, and holiday pay, with overtime opportunities
  • 401(K) retirement plan for your future
  • Discounted cell phone plans with Verizon and AT&T
  • Free Planet Fitness membership (Evansville, Henderson, Owensboro locations)
  • Room for advancement within a rapidly expanding company

Requirements
Our ideal candidate would have:
Education:
  • Bachelor's degree is minimally required, in a related field is preferred

Experience:
  • Minimum of five (5) years of experience in risk management, claims adjusting or claims management, safety, or a related field is required.
  • Experience in the railroad industry is preferred.

Other Knowledge, Skills, Abilities & Competencies:
  • Excellent oral and written communication skills.
  • Proficiency with Microsoft Word and Excel.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Self-motivated, adaptable, and able to work independently with sound judgment.
  • Proactive leadership and management style with the ability to collaborate effectively across departments.
  • Ability to obtain and maintain any state-required adjuster's license.

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