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Claims Assistant Jobs in Silver Spring, MD (NOW HIRING)

Corvel

Claims Assistant

Rockville, MD · Hybrid

$15 - $23.42/hr

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

Corvel

Claims Assistant

Rockville, MD · On-site

$15 - $23.42/hr

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

Cna

Claims Consultant, Life Sciences

Washington, DC

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims with large exposures that require a high ...

Barrow Wise Consulting

Medicaid/Medicare Consultant

MD · On-site

$90K - $150K/yr

... claims that the vendor submitted in an agreed-upon format and frequency * Assist the State in the completion of annual Medicare cost reports by reviewing Medicare cost report schedules to ensure ...

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

This role manages a team of 3-6 claims professionals, including adjusters, assistants, and administrative support personnel, providing training, guidance, and performance oversight. The manager ...

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for claims assistant in Silver Spring, MD is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Silver Spring, MD? The most popular types of Claims jobs in Silver Spring, MD are:
What job categories do people searching Claims Assistant jobs in Silver Spring, MD look for? The top searched job categories for Claims Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Claims Assistant jobs? Cities near Silver Spring, MD with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,262 per year, or $21.8 per hour.

Claims Assistant

CorVel Enterprise Claims, Inc.

Rockville, MD • Hybrid

$15 - $23.42/hr

Full-time

Posted 17 days ago

Job description

The Claims Assistant will support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific customer needs.

This is a hybrid role.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Sets up new claims
  • Process mail, handle files (until paperless), and input notes/diary entries in the claims system
  • Process payments, as needed
  • Process form letters, state forms and reports
  • Assist claims examiners with telephone calls including provider, claimant and customer calls
  • Additional duties as assigned

KNOWLEDGE & SKILLS:

  • Excellent written and verbal communication skills
  • PC literate, including Microsoft Office (Word, Excel)
  • Ability to work independently and in a team environment
  • Strong organizational skills

EDUCATION & EXPERIENCE:

  • High school diploma, college degree preferred
  • Six (6) months of service oriented office experience preferred

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $15.00 - 23.42 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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