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Claims Assistant Jobs in Vermont (NOW HIRING)

ND Group

Casualty Claims Specialist (UM)

Montpelier, VT · On-site

$37.95 - $51.28/hr

Participate in monthly Claims Monitoring for performance feedback; adjust performance based on feedback. * Assist supervisors in training new claims adjusters and in overseeing the daily work of ...

Aoins

Claims Specialist - Bodily Injury

Barre, VT · On-site

$75K - $95K/yr

This Bodily Injury Claims Specialist handles bodily injury and general liability claims through ... Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ...

Progressive

Claims Adjuster Trainee

Colchester, VT · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

hcsautomation

Administrative Assistant

Newport, VT · On-site

$18.50 - $24.75/hr

... claims, testing procedures and employment physicals. · coordinating with insurance companies ... as a C.N.A. or Medical Assistant; · Successful completion of a two-year medical secretarial ...

Aoins

Desk Property Adjuster

Barre, VT · On-site

Branch Claims Representative II handles first party personal property and commercial property claims through the life cycle including but not limited to: investigation, evaluation and claim ...

Vermont Mutual

Senior Claim Supervisor

Montpelier, VT · On-site

$105K - $135K/yr

Direct and monitor the assigned claim adjusting and support personnel to ensure the timely, accurate and fair investigation, evaluation and disposition of all claims assigned to the unit. Claim ...

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Claims Assistant information

See Vermont salary details

$14

$22

$30

How much do claims assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims assistant in Vermont is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.28 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Vermont?

The most popular types of Claims jobs in Vermont are:

What are popular job titles related to Claims Assistant jobs in Vermont?

For Claims Assistant jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Vermont look for?

The top searched job categories for Claims Assistant jobs in Vermont are:

What cities in Vermont are hiring for Claims Assistant jobs?

Cities in Vermont with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Vermont as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,553 per year, or $22.4 per hour.

Casualty Claims Specialist (UM)

ND Group

Montpelier, VT • On-site

$37.95 - $51.28/hr

Full-time

Posted 23 days ago

Job description

Responsibilities include, but are not limited to:
  • Examine claims forms and records to determine if insurance coverage is applicable, and to what extent coverage is provided. This includes maintaining timely and accurate claim file reserves, noting policy limits, deductibles, form endorsement, contract terms, and other essential forms and documents.
  • Handle large and complex casualty claims. Oversee the adjustment of large, complex or litigated auto or casualty claims.
  • Maintaining timely and accurate claim file reserves.
  • Track all open files and prepare regular status reports.
  • Attend litigation hearings, depositions and mediations as a Company representative.
  • Conduct interviews with insureds/claimants/witnesses, taking recorded statements.
  • Correspond with insureds/claimants and/or their legal representatives.
  • Consult police and hospital records to gain accurate information regarding the claim.
  • Prepare report of findings and negotiate settlement with insured, claimant, attorney and/or other representative, explaining coverage as it applies to settlement. Compile all documentation and reports to ensure an accurate and complete claim file.
  • Assess claim in consideration of subrogation, salvage and recovery, depreciation, replacement costs, restitution, estimates of independent contractors, estimating software, and other tools provided.
  • Communicate with insured and agent during the claim investigation and settlement.
  • Confer regularly with supervisors, other claims staff and other Company personnel to plan and coordinate activities, exchange information, resolve problems, etc.
  • Participate in monthly Claims Monitoring for performance feedback; adjust performance based on feedback.
  • Assist supervisors in training new claims adjusters and in overseeing the daily work of junior adjusters.
  • Acts in compliance with all licensing, fair claims practice laws and regulations.

Requirements
  • Bachelor's degree or equivalent education and experience.
  • Minimum of 7 years of experience in casualty claims handling
  • Well-developed business acumen.
  • Ability to multi-task and handle numerous assignments simultaneously.
  • A process thinker seeking productivity and exceptional service.
  • Excellent verbal, telephone, and written communication skills.
  • Ability to work well in a team environment.
  • A professional, positive and enthusiastic attitude.
  • Advanced computer skills.
  • Excellent listening and feedback skills.
  • Good problem solving skills.
  • Effective training skills.

Desired Qualifications and Skills
  • Bachelor's degree or equivalent education and experience in a relevant field.
  • Valid Claims Adjuster's license in the State of Vermont and other states when applicable.
  • Prefer AIC, CPCU, CIC, or other insurance designations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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