ZipRecruiter

Log In

1

Claims Assistant Jobs in Arizona (NOW HIRING)

Jencap

Claims Assistant (P&C)

Phoenix, AZ · On-site

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office. Responsibilities * Set up new reported claims, handle incoming claims calls, and other administrative duties.

New

Jencap

Claims Assistant (P&C)

Phoenix, AZ · On-site

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office. Responsibilities * Set up new reported claims, handle incoming claims calls, and other administrative duties.

New

Jencap

Claims Assistant (P&C)

Phoenix, AZ · On-site

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office. Responsibilities * Set up new reported claims, handle incoming claims calls, and other administrative duties.

New

Jencap

Claims Assistant (P&C)

Phoenix, AZ

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office. Responsibilities * Set up new reported claims, handle incoming claims calls, and other administrative duties.

New

Dutchbros

Claims Coordinator

Tempe, AZ · On-site

Case / Claim status updates * Assist, under the direction of the Risk & Claims Manager, in developing guidelines and procedures for incident reporting and claims handling * Special projects and other ...

New

Capital Insurance Group

Claims Counsel

Phoenix, AZ · On-site

Overall, this position will assist in consulting on complex claim files that are reported to Claims Legal. Responsibilities: * Responsible for consultation with claims staff in a variety of claims ...

The MJ Companies

Claims Consultant

Phoenix, AZ · On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

The MJ Companies

Claims Consultant

Phoenix, AZ · On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language ...

Chubb

ESIS Claims Associate

Phoenix, AZ · On-site

$47K - $67K/yr

Prepare and submit to the Team Leader any unusual or potentially undesirable exposures. * Assist the Team Leader in developing methods and improvements for handling claims. * Settle claims promptly ...

Chubb

ESIS Claims Associate

Phoenix, AZ · On-site

$17.50 - $23.75/hr

Prepare and submit to the Team Leader any unusual or potentially undesirable exposures. * Assist the Team Leader in developing methods and improvements for handling claims. * Settle claims promptly ...

Swinerton Energy, Inc.

Scheduler

Mesa, AZ · On-site

$130K - $180K/yr

Perform delay and productivity changes and claims to maintain timely and profitable job completion. * Able to perform all essential Assistant Scheduler responsibilities * Assist with developing ...

Swift Transportation

Claims Coordinator

Phoenix, AZ

Process payments as directed by Claims Leadership and according to company policy. * Assist with directing internal and external incoming calls and/or taking phone messages. * Process and distribute ...

next page

Showing results 1-20

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Arizona

Claims Assistant information

See Arizona salary details

$12

$19

$26

How much do claims assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for claims assistant in Arizona is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Arizona?

The most popular types of Claims jobs in Arizona are:

What are popular job titles related to Claims Assistant jobs in Arizona?

For Claims Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Arizona look for?

The top searched job categories for Claims Assistant jobs in Arizona are:

What cities in Arizona are hiring for Claims Assistant jobs?

Cities in Arizona with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,801 per year, or $19.6 per hour.

Claims Assistant (P&C)

Jencap

Phoenix, AZ • On-site

Other

Medical, Retirement

Posted 2 days ago

New

Job description

Why Jencap?We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures.
The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office.
Responsibilities
  • Set up new reported claims, handle incoming claims calls, and other administrative duties.
  • Ability to understand insurance policies to determine claim set up and policy types.
  • Take incoming new and existing claim calls.
  • Ability to communicate effectively with the public.
  • Ability to analyze information received when a new claim is submitted
  • Ability to enter check requests and reserves from the adjuster
  • Do monthly reporting as requested
  • Pay and track vendor invoices
  • Generate letters and other correspondence based on claim type
  • Follow appropriate claims procedures for the reserving, and payment of loss or expense.
  • Review coverage questions with claims Manager and/or appropriate personnel of the principal.
  • Perform other duties as assigned.
Qualifications
  • 1 - 2 years of Insurance claim work experience in an insurance office or with a carrier.
  • Ability to make independent decisions.
  • Understanding of business line of products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
  • P&C experience preferred.
  • Attention to detail ensuring accuracy.
  • Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Apply