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Claims Assistant Jobs in Alaska (NOW HIRING)

Progressive

Claims Adjuster Trainee, Alaska

Anchorage, AK

$28.85 - $33.65/hr

Claims Adjuster Trainee - Alaska Join Forbes' 2024 Best Employer for Diversity! As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a ...

Progressive

Claims Adjuster Senior - Injury

Anchorage, AK · Hybrid

$80K - $105K/yr

As a senior claims specialist on our team, you'll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims - which may be ...

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Claims Assistant information

See Alaska salary details

$15

$22

$30

How much do claims assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for claims assistant in Alaska is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $24.62 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Alaska?

The most popular types of Claims jobs in Alaska are:

What are popular job titles related to Claims Assistant jobs in Alaska?

For Claims Assistant jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Alaska look for?

The top searched job categories for Claims Assistant jobs in Alaska are:

What cities in Alaska are hiring for Claims Assistant jobs?

Cities in Alaska with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Alaska as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,152 per year, or $22.7 per hour.

Claims Adjuster - Attorney Represented Injury

Progressive Casualty Insurance Company

Anchorage, AK • On-site

$75K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 597 frontline employees who took The Breakroom Quiz

70th of 311 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As aclaims adjuster specialist,you'll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you'll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.
This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.
Location:This role is available in Anchorage, AK
Duties & responsibilities
  • Determines coverage and liability
  • Negotiate with claimants or their attorneys
  • Settle claims and set reserves
  • Estimates cost of treatment or compensation for those injured in accidents
  • Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
  • Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Must-have qualifications
  • Four years of relevant work experience with one year in claims handling
  • {OR} Associate's degree and three years relevant work experience with one year in claims handling
  • {OR} Bachelor's degree and one year in claims handling
  • This position requires a valid driver's license and auto insurance.

Preferred skills
  • Auto and/or commercial insurance experience
  • 12 months injury claims experience

Compensation
  • You'll be paid $75,600 to $98,000 depending on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness& mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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