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Claims Adjuster Trainee Jobs in Rochester, MN (NOW HIRING)

Progressive

Claims Adjuster Trainee

Rochester, MN · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

MSCCN

Claims Adjuster Trainee - Rochester, MN

Rochester, MN · On-site

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over ...

All JobsClaims Adjuster JobsClaims Adjuster Trainee JobsClaims Adjuster Trainee Jobs in Rochester, MN

Claims Adjuster Trainee information

See Rochester, MN salary details

$30.8K

$65.2K

$90.8K

How much do claims adjuster trainee jobs pay per year?

As of Jul 16, 2026, the average yearly pay for claims adjuster trainee in Rochester, MN is $65,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $76,200.00 per year, depending on experience, location, and employer.

How do I become a claims adjuster with no experience?

To become a claims adjuster with no experience, you can start by completing a pre-licensing course required in your state and passing the licensing exam. Gaining knowledge of insurance policies, claims processing, and developing strong communication skills can help you qualify for entry-level positions, which often provide on-the-job training.

What is a claims adjuster trainee?

A claims adjuster trainee is an entry-level position in the insurance industry where individuals learn to evaluate insurance claims, determine coverage, and estimate damages under supervision. The role often involves training on industry software, policies, and claims procedures, with the goal of becoming a licensed claims adjuster.

Is it worth becoming a claims adjuster?

A claims adjuster trainee role offers experience in evaluating insurance claims, developing skills in investigation and negotiation, and understanding insurance policies. The position can lead to career advancement in insurance and claims management, with typical work hours and the potential for certification to improve prospects.

Will insurance claims adjusters be replaced by AI?

Claims adjuster trainees and professionals perform tasks that require judgment, communication, and assessment skills, which are difficult to fully automate. While AI and automation tools can assist with data analysis and routine claims processing, human adjusters are still essential for handling complex cases and making nuanced decisions. The role is evolving to include more technology use, but complete replacement by AI is unlikely in the near future.

What Does a Claims Adjuster Trainee Do?

As a claims adjuster trainee, your responsibilities are to help a claims adjuster evaluate insurance claims for home, auto, personal injury, commercial, or other forms of insurance. In this position, you work under the supervision of an experienced, licensed claims investigator. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers.

What are the key skills and qualifications needed to thrive as a Claims Adjuster Trainee, and why are they important?

To thrive as a Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor’s degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster’s license are typically required. Excellent communication, negotiation, and customer service skills are crucial for interacting with policyholders and resolving claims effectively. These abilities ensure accurate claim evaluations, efficient settlements, and high customer satisfaction in a competitive insurance environment.

What is the difference between Claims Adjuster Trainee vs Claims Adjuster?

AspectClaims Adjuster TraineeClaims Adjuster
CertificationsOften requires a license or certification, such as state-specific adjuster licensesRequires a license; experience may be preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibility, independent decision-making
Job ResponsibilitiesAssisting with claims, learning procedures, shadowing senior adjustersEvaluating claims, negotiating settlements, making coverage decisions
Industry UsageCommon starting role in insurance companiesFull-fledged role with more autonomy

The main difference between a Claims Adjuster Trainee and a Claims Adjuster is the experience level and responsibilities. Trainees are in training, often supervised, and focus on learning the job, while Claims Adjusters handle claims independently, making decisions and settlements. Both roles typically require licensing, but the Trainee position is an entry point into the industry.

What are some common challenges faced by Claims Adjuster Trainees, and how can they be managed effectively?

Claims Adjuster Trainees often encounter challenges such as managing a large caseload, learning complex insurance policies, and handling difficult conversations with claimants. To manage these effectively, it's important to stay organized, actively seek guidance from experienced team members, and continuously build communication skills. Most companies offer mentorship programs and training resources to support trainees as they develop confidence in evaluating claims and making sound decisions. Building strong relationships with colleagues and leveraging available tools can make the learning curve more manageable.
More about Claims Adjuster Trainee jobs
What are the most commonly searched types of Claims Adjuster jobs in Rochester, MN? The most popular types of Claims Adjuster jobs in Rochester, MN are:
What are popular job titles related to Claims Adjuster Trainee jobs in Rochester, MN? For Claims Adjuster Trainee jobs in Rochester, MN, the most frequently searched job titles are:
What cities near Rochester, MN are hiring for Claims Adjuster Trainee jobs? Cities near Rochester, MN with the most Claims Adjuster Trainee job openings:
Claims Adjuster Trainee jobs near you
Infographic showing various Claims Adjuster Trainee job openings in Rochester, MN as of July 2026, with employment types broken down into 1% Internship, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $65,202 per year, or $31.3 per hour.
Claims Adjuster Trainee

Claims Adjuster Trainee

Progressive

Rochester, MN • Hybrid

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 590 frontline employees who took The Breakroom Quiz

67th of 281 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree

Schedule: Monday - Friday, 8:30 am - 5:30 pm for the first three weeks during training, then 9:00 am - 6:00 pm.

Location: 2900 43rd St NW, Ste 300, Rochester, MN

Compensation 

  • Once you complete training and pass any necessary testing requirements, your salary will be $54,000-$57,500/year, however, during training, you’ll be paid hourly based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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