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Remote Claims Adjuster Jobs in Rochester, MN (NOW HIRING)

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...

All JobsClaims Adjuster JobsRemote Claims Adjuster JobsRemote Claims Adjuster Jobs in Rochester, MN

Remote Claims Adjuster information

See Rochester, MN salary details

$30.8K

$65.2K

$90.8K

How much do remote claims adjuster jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote claims adjuster in Rochester, MN is $65,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $76,200.00 per year, depending on experience, location, and employer.

How much do remote adjusters make?

Remote claims adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance lines can earn over $80,000 per year. Compensation often includes benefits and opportunities for bonuses based on performance.

What are the key skills and qualifications needed to thrive as a Remote Claims Adjuster, and why are they important?

To thrive as a Remote Claims Adjuster, you need strong analytical skills, attention to detail, and a relevant educational background such as a bachelor's degree or industry certifications like AIC or CPCU. Familiarity with claims management software, digital communication tools, and document management systems is typically required. Effective communication, negotiation, and time management help you excel in handling complex claims and working independently. These skills ensure accurate claims processing, timely resolutions, and high customer satisfaction in a virtual work environment.

How to become a remote claims adjuster?

To become a remote claims adjuster, you typically need a high school diploma or equivalent, along with relevant insurance licensing which varies by state or country. Gaining experience in insurance claims, developing strong communication and analytical skills, and obtaining certifications such as the AIC or CPCU can improve job prospects. Many employers also require proficiency with claims management software and the ability to work independently in a remote environment.

What is a Remote Claims Adjuster?

A Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims from a remote location, rather than from a traditional office. They review documentation, investigate claims, communicate with policyholders, and determine the validity and value of each claim using digital tools and software. This role requires strong analytical, communication, and organizational skills, as well as the ability to work independently. Remote Claims Adjusters often handle claims related to property, auto, health, or other types of insurance, depending on their employer.

What companies hire remote claims adjusters?

Many insurance companies and third-party claims adjusting firms hire remote claims adjusters, including large organizations like State Farm, Allstate, Progressive, and Farmers Insurance. These companies often require adjusters to have relevant certifications and experience, and they typically provide training and access to claims management software for remote work.

Is claim adjusting a dying field?

Claim adjusting remains a stable profession with ongoing demand, especially as insurance companies require adjusters to evaluate claims for property, auto, and health insurance. The field is evolving with technology, such as claims management software and virtual inspections, but the need for skilled adjusters continues to grow, particularly for remote work opportunities.

What Does a Remote Claims Adjuster Do?

The job duties of a remote claims adjuster involve taking steps to review, analyze, and investigate insurance claims. As a remote claims adjuster, you work from home, but you may have to travel to investigate cases related to vehicles or property. You view documents and reports related to the claim and assess variables, such as liability and the coverage offered in the insurance policy. You consult with experts, including doctors in the case of casualty claims. You may assist in the settlement of a claim by negotiating with the insurance policyholder.

What are some common challenges faced by remote claims adjusters and how can they be managed?

One common challenge for remote claims adjusters is maintaining effective communication with clients, colleagues, and third parties without face-to-face interactions. Adjusters must be proactive in using technology, such as video calls and secure messaging, to gather information and provide updates. Additionally, managing a structured workday and handling multiple claims simultaneously can be demanding; strong organizational skills and the ability to prioritize tasks are essential. Regular check-ins with team members and leveraging digital tools can help remote adjusters stay connected and efficient.
More about Remote Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Rochester, MN? The most popular types of Claims Adjuster jobs in Rochester, MN are:
What are popular job titles related to Remote Claims Adjuster jobs in Rochester, MN? For Remote Claims Adjuster jobs in Rochester, MN, the most frequently searched job titles are:
What cities near Rochester, MN are hiring for Remote Claims Adjuster jobs? Cities near Rochester, MN with the most Remote Claims Adjuster job openings:
Remote Claims Adjuster jobs near you
Infographic showing various Remote Claims Adjuster job openings in Rochester, MN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $65,202 per year, or $31.3 per hour.
Field Customer Care Rep

Field Customer Care Rep

Lennar

Rochester, MN • Remote

$32.96 - $37/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Lennar rating

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

20th of 80 rated construction

Job description

Customer Care Representative

We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an
extraordinary experience for our Homeowners, Communities, and Associates by building quality homes
and providing exceptional customer service, giving back to the communities in which we work and live in,
and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has
been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the
United States.

Join a Company that Empowers you to Build your Future
The Customer Care Representative is a key member of the Lennar Customer Care Team, providing
warranty and service support to Homeowners through digital channels. The role is dedicated to
enhancing Customer Satisfaction by responding to Homeowner service requests quickly and
professionally using remote assessment, digital communication, and virtual technology. Clear and
proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and
effective issue resolution.

Your Responsibilities on the Team
Professionally and promptly handle requests by contacting the Homeowner after reviewing
provided documentation, homesite and case history to ensure familiarity with the matter.
Use remote assistance tools to patiently guide Homeowners through troubleshooting,
investigative and resolution steps.
Share guidance on warranty coverage, out-of-warranty items, and self-help solutions.
Document and maintain all findings, including pertinent documents, photos, and correspondence
using provided technology to ensure thorough case documentation.
Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues
remotely, and coordinate with Trade Partners for further action.
Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly,
and proactive support.
Deliver comprehensive support in accordance with Lennar's warranty policies and quality
standards.
Process back charges and EPOs to ensure prompt payment of Trade Partners as needed.
Proactively remedy any trade partner scheduling, communication, or payment related issues.
Participate in after-hours on-call rotation and expedite emergency repairs, as directed by
management.
Perform additional duties as assigned to support the overall success of the division.
Requirements
Minimum High School or GED required.
Excellent verbal and written communication skills.
Prior customer service experience required, preferably with a homebuilder.
Must possess good organizational and time-management skills, and understand technical
aspects of residential construction.
Availability to work flexible hours based on business needs, including evenings, weekends, and
holidays.
Able to analyze problems, determine solutions, and produce desired outcome.
Intermediate to advanced PC skills (Microsoft Word and Excel).
Must possess professional attitude to represent company in a positive manner.
Contacts
Daily interaction with various division personnel, outside agencies, business partners, consultants
and homeowners. Regular contact with the public. Frequent external contacts where matters
discussed require resourcefulness, patience, clarity and tact.
Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to
operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25
lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a
comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may
change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable
federal, state, and local fair employment practices laws
#LI-CC1
#CB-CON
  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.


General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an hourly rate of $32.96 - $37, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

What Lennar employees say

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About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

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