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Claim Operator Jobs in Chicago, IL (NOW HIRING)

The Whiteside Agency

Chief Medical Officer

Chicago, IL

$262K - $404K/yr

Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how ... operating results related to medical. Share accountability with business partners to achieve and ...

thg

Technical Consultant Casualty Claims

Itasca, IL · Hybrid

The consultant analyzes complex data, provides expert opinions to support claim resolution, and may represent the company in litigation forums. Operating with a high degree of autonomy and ...

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Showing results 41-60

All JobsClaim Operator JobsClaim Operator Jobs in Chicago, IL

Claim Operator information

See Chicago, IL salary details

$42.2K

$78.3K

$102K

How much do claim operator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for claim operator in Chicago, IL is $78,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $88,100.00 per year, depending on experience, location, and employer.

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are popular job titles related to Claim Operator jobs in Chicago, IL?

For Claim Operator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Claim Operator jobs in Chicago, IL look for?

The top searched job categories for Claim Operator jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Claim Operator jobs?

Cities near Chicago, IL with the most Claim Operator job openings:

Claim Operator jobs near you
Infographic showing various Claim Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 50% Full Time, 47% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $78,331 per year, or $37.7 per hour.

Trainee Casualty Claims Specialist

First Chicago Insurance Company (FCIC)

Chicago, IL • On-site

$27.88 - $31.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

298th of 315 rated insurance

Job description

We are Hiring for a Trainee to learn and handle Auto Bodily Injury Casualty Claims!
Are you a high performing Auto Liability PD Claim Professional, seeking advancement within your career?
Are you interested in learning how to handle injury claims, up to and including attorney represented complex casualty claims?
Are you currently in a Claims role and feel that there is no opportunity to grow your Claims career?
If you answered YES, then look no further! First Chicago Insurance is recruiting a training class of ambitious individuals who currently excel within the auto liability PD claims insurance industry. No prior auto bodily injury/casualty claims handling experience required!
At the end of the training program, you will be expected to and able to successfully investigate, evaluate, negotiate, and resolve bodily injury, uninsured/underinsured motorist bodily injury, and medical payments claims.
The training class will run approximately 4-6 weeks and will be a balanced mix of classroom instruction and on-the-job/side-by-side training.
Following is more information about this unique opportunity to elevate your insurance career:
The Casualty Specialist Trainee will be responsible for the investigation and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
DUTIES & RESPONSIBILITIES:
  • Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability, status, and damages that are applicable for each claim.
  • Process Bodily Injury, and coverage claims in accordance with established office procedures.
  • Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.
  • Research case and statutory law in order to conduct proper claim investigation.
  • Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • Handle other duties as assigned.

QUALIFICATIONS REQUIRED:
  • 2+ years of auto liability property damage claim adjusting experience is required.
  • JD (Juris Doctorate) a plus!
  • Non-standard Auto Claims handling experience preferred is not required.
  • Excellent negotiation, written and verbal communication, organizational and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products.
  • Bilingual in Spanish preferred but not required.
  • On-Site position in Bedford Park, IL.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $27.88/hr.-$31.25/hr.*
*Published ranges are estimates

What First Chicago Insurance employees say

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