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Civil Service Worker Jobs (NOW HIRING)

StateJobsNY

Food Service Worker 1

Oxford, NY · On-site

$34K - $42K/yr

... NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Some ... Reference Food Service Worker 1 included in the subject line or by mail to Human Resources ...

Snohomish County

Marshal - Civil Service

Everett, WA

$74K - $95K/yr

WORKING CONDITIONS Work is performed both indoors and outdoors in all types of weather conditions. Employees are required to be armed while on duty and the work may involve confrontations with ...

Snohomish County, WA

Marshal - Civil Service

Everett, WA · On-site

$74K - $95K/yr

WORKING CONDITIONS Work is performed both indoors and outdoors in all types of weather conditions. Employees are required to be armed while on duty and the work may involve confrontations with ...

StateJobsNY

Food Service Worker 1 - TEMP

Oxford, NY · On-site

$34K - $42K/yr

... NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. Some ... Worker 1-TEMP included in the subject line or by mail to Human Resources Management Group, Food ...

Mobile Civil Service

Kennel Technician I

Mobile, AL · On-site

$39K - $49K/yr

... of one year experience working with animals; or a combination of education and experience ... Important Information All applications must be submitted online through the Mobile Civil Service ...

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Infographic showing various Civil Service Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Economic Service Worker

Charleston, WV • On-site

State of West Virginia
Public Administration • 10K+ employees
Learn more about State of West Virginiaexternal

$35K - $61K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 29 days ago

State Of West Virginia rating

7.6

Company rating: 7.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

Job description

Salary: $35,702.00 - $61,628.00 Annually
Location : Cabell County, WV
Job Type: Full-Time Permanent
Job Number: R3CBFA271003 PSA
Department: HUMAN SERVICES - BFA - Region 3 - Cabell
Opening Date: 09/07/2026
Closing Date: 9/16/2026 11:59 PM Eastern
LOCATION OF VACANCY: CABELL
Civil Service Type:: Classified-Exempt - This Position is Not Covered Under the DOP Merit System
Nature of Work
Are you an experienced customer service professional looking for a role where your skills and experience will directly transform the lives of people across the state? We are seeking a compassionate and detail-oriented individual to join our Economic Services team at the Bureau for Family Assistance (BFA) as an Economic Service Worker. In this role, your expertise will help people and families achieve stability and self-sufficiency by providing critical economic assistance services to those in need. At the Bureau for Family Assistance, we value our team members and invest in their growth by offering on-the-job training, regular performance feedback, and ongoing professional development to support long-term career growth. Employees also receive a full benefits package that includes 12 paid holidays, tuition reimbursement, paid vacation and sick leave, medical and life insurance, retirement plans, and much more!
This position directly supports the mission of the Bureau to supply economic assistance through departmental programs by overseeing the execution of essential services and managing the delivery of state and federal economic assistance programs such as SNAP, Medicaid, and Emergency Assistance/LIEAP. Economic Service Workers play a central role within the Bureau by processing applications, determining eligibility, and maintaining caseloads for a variety of economic assistance programs. Economic Service Workers serve as a key point of contact for clients to ensure provision of timely, accurate, and compassionate services and resources.
Key Responsibilities
Duties of the Economic Service Worker will include, but are not limited to:
  • Processing and tracking applications for individuals requesting economic assistance through Bureau programs.
  • Conducting thorough telephone and face-to-face interviews with clients to gather personal, financial, and social information to determine program benefits eligibility.
  • Completing reviews and determining eligibility for services such as SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Vouchers.
  • Keeping an up-to-date client caseload while ensuring timely and accurate case processing and tracking.
  • Monitoring and responding to communications from clients, client services, supervisors, program managers, and upper management, including checking and responding to emails and phone calls.
  • Referring clients to additional support services and agencies as needed.
  • Maintaining current knowledge of policy updates and program changes.
  • Entering and managing client data in appropriate systems and dashboards.
  • Assisting in the recovery of overissued benefits when applicable.
  • Performing other related duties as assigned.

Minimum Qualifications
Training: Bachelor's degree from a regionally accredited college or university.
Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Special Requirement: A valid driver's license may be required.
Other Information
PG: 12 $35,702 - $61,628
Market Rate: $54,918
Probationary period 1 yr.
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