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Civic Technology Jobs (NOW HIRING)

Own positioning, messaging, and competitive narrative for Civic Marketplace, written for local government buyers, not tech audiences * Produce launch materials for new features: one-pagers, case ...

Synthesize complex programmatic and technical information - including public benefit AI and civic technology initiatives - into clear, compelling narratives tailored to each funder's interests and ...

Analyst, Tech & Society

Manhattan, NY · On-site

$83K - $98K/yr

Experience working at or genuine interest in the intersection of technology delivery and policy - in civic tech, govtech, internet infrastructure, digital services, or a comparable environment

Analyst, Tech & Society

Manhattan, NY · On-site

$83K - $98K/yr

Experience working at or genuine interest in the intersection of technology delivery and policy - in civic tech, govtech, internet infrastructure, digital services, or a comparable environment

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Civic Technology information

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$25.5K

$166.5K

$276.5K

How much do civic technology jobs pay per year?

As of Jun 9, 2026, the average yearly pay for civic technology in the United States is $166,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,000.00 and $195,000.00 per year, depending on experience, location, and employer.

What is a Civic Technology job?

A Civic Technology job involves using technology to improve government services, civic engagement, and public decision-making. Professionals in this field work on projects like open data initiatives, digital service platforms, and tools for community participation. Roles can range from software development and data analysis to policy advising and project management. The goal is to enhance transparency, efficiency, and accessibility in public systems through innovative tech solutions.

What are the key skills and qualifications needed to thrive in the Civic Technology position, and why are they important?

To thrive in Civic Technology, a solid background in software development, data analysis, and understanding of public sector processes is essential, often supported by a degree in computer science, public policy, or a related field. Experience with open data platforms, civic hacking tools, GIS systems, and certifications in project management or agile methodologies are highly valuable. Strong communication, collaboration, and problem-solving skills help professionals engage effectively with diverse stakeholders including government officials, community members, and technical teams. These skills are crucial for developing impactful technological solutions that improve public services and foster civic engagement.

What are some common challenges faced by professionals in civic technology roles, and how can they be addressed?

Professionals in civic technology frequently encounter challenges such as navigating bureaucratic processes, integrating new solutions with legacy government systems, and balancing diverse stakeholder needs. Successfully addressing these issues often requires strong project management, adaptability, and clear communication with both technical and non-technical audiences. Many organizations support team-based approaches and community collaboration, which help in troubleshooting and developing user-centric solutions. Proactively seeking user feedback and staying informed about policy changes also play important roles in overcoming these challenges and making a lasting impact.

More about Civic Technology jobs
What cities are hiring for Civic Technology jobs? Cities with the most Civic Technology job openings:
What states have the most Civic Technology jobs? States with the most job openings for Civic Technology jobs include:
Infographic showing various Civic Technology job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 4% Full Time, and 92% Part Time. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $166,511 per year, or $80.1 per hour.
Senior Project Manager - Accela & Municipal Permitting Systems

Senior Project Manager - Accela & Municipal Permitting Systems

KAI Partners, Inc.

Remote

$148K - $178K/yr

Full-time

Posted 20 days ago


Job description

Senior Project Manager – Accela & Municipal Permitting Systems (Onsite)
 
KAI Partners, Inc. (KAIP) is currently seeking a Senior Project Manager – Municipal Planning & Technology Systems, who serves as both a project delivery leader and a strategic technology manager, with primary accountability for Accela-based municipal permitting and development systems, supporting city and county initiatives related to planning, housing, permitting modernization, and digital service delivery. This role leads complex projects while also acting as a technology and systems lead, driving innovation across development services through implementation and optimization of the Accela Civic Platform, digital tools, and customer-facing solutions.
Responsibilities  
  • Serve as product owner or senior functional lead for the Accela Civic Platform, including configuration, enhancements, and ongoing optimization.
  • Lead Accela system roadmaps, upgrades, and integrations; coordinate closely with City IT, Accela vendors, and implementation partners.
  • Oversee Accela based digital permitting tools, online portals, and customer self-service solutions.
  • Conduct process mapping and workflow redesign specifically aligned to Accela configurations, workflows, and business rules for permitting and development review processes.
  • Lead innovation efforts as they relate to Accela optimization, permitting modernization, and civic technology enablement, including selective evaluation of emerging technologies (e.g., AI, civic tech tools).
  • Manage full project lifecycle, including planning, budgeting, execution, and reporting. 
  • Ensure delivery aligns with public sector governance, compliance, and performance standards. 
  • Lead system roadmap planning, enhancements, and coordination with IT and vendors. 
  • Oversee implementation of digital permitting tools, online portals, and customer self-service solutions. 
  • Drive adoption of low-code/no-code solutions to improve operational efficiency. 
  • Lead initiatives to improve customer-facing services, including permitting portals, knowledge bases, and digital workflows. 
  • Support website modernization, accessibility, and content strategy in coordination with communications and IT teams. 
  • Apply user-centered design (UX) principles to improve permitting and development experiences.
  • Develop dashboards, reporting tools, and performance metrics.
  • Act as primary liaison between Community Development, IT, Communications, and external vendors.
  • Coordinate with city departments, agencies, and leadership to align priorities.
  • Facilitate stakeholder workshops and cross-functional collaboration.
  • Oversee or mentor project teams, analysts, or technical staff.
  • Support onboarding and development of technology-focused roles.
  • Manage consultants, vendors, or contract resources as needed.
  • Perform other related duties, as assigned. 
Skills and Qualifications
  • Strong project and program management expertise in public sector environments 
  • Hands-on experience delivering, managing, or optimizing the Accela Civic Platform in municipal environments
  • Deep knowledge of municipal planning, permitting, and development workflows as implemented within Accela
  • Experience with digital transformation, system implementation, and process automation
  • Familiarity with: 
    o    UX / user-centered design 
    o    Content strategy / web modernization 
    o    Data dashboards and reporting tools
  • Ability to translate technical concepts to non-technical stakeholders
  • Strong stakeholder engagement across government, IT, and vendors 
  • Experience with policy development or technology governance 
  • Analytical mindset with focus on operational efficiency and service delivery improvement
Work/Education Experience  
  • Bachelor’s degree (Required).
  • Current PMP Certification (Required).
  • 7+ years of experience applying project management principles, methods, techniques, and tools.
  • 3+ years of Senior Project Management experience leading large, complex projects.
  • 3+ years of experience providing PMO or project leadership support within a Government Agency (City or County).
  • 3+ years of direct experience delivering, managing, or leading Accela Civic Platform implementations, upgrades, or major enhancements for City or County agencies (Required)
  • Experience managing Accela or similar enterprise permitting platforms, including vendor coordination and production support
  • Applicants must have direct, hands on experience leading or managing Accela Civic Platform implementations or major system enhancements for municipal clients. Candidates without prior Accela delivery experience will not be considered for this role.
  • Background in digital services, civic tech, or permitting modernization 
  • Experience with process improvement, UX, or service design (preferred)
Compensation Range: $148,000 - $178,000
 
The salary range reflects the expected compensation for fully qualified, senior‑level candidates performing this role in the Bay Area public‑sector consulting market.
 
Salary offers are typically made toward the midpoint or higher end of the range for candidates who demonstrate extensive municipal experience, direct leadership of permitting or development modernization initiatives, and the ability to operate independently with executive‑level stakeholders.
For reference, this annual range is approximately equivalent to $63–$74 per hour based on full‑time annualization.
 
This role is funded for the full term of the engagement and is expected to run through the stated end date, subject to client needs and performance. KAI Partners hires with the intent to retain high-performing consultants, and this engagement is anticipated to provide opportunities for the selected candidate to expand upon this work or transition into other similar, challenging roles within KAIP following completion of the initial engagement.
 
In addition, eligible roles qualify for a comprehensive benefits package.
Must be able to provide proof of education for all mandatory qualifications; all references will be verified.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 
 
Must be able to provide proof of education for all mandatory qualifications; all references will be verified. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 
 
KAI Partners
 
KAI Partners, Inc. is a Northern California‑based small business that offers world‑class management consulting and technology services to public‑ and private‑sector clients on a variety of large‑scale initiatives. The KAIP team brings deep executive‑level experience in program management, project delivery, Agile services, organizational change management, training, enterprise architecture, managed IT services, and IT security.
KAIP consultants gain exposure to multiple environments and modernization initiatives, offering accelerated professional growth, broader impact, and sustained leadership opportunities beyond a single jurisdiction.
 
http://www.kaipartners.com/