ZipRecruiter

Log In

1

Citrix Support Jobs (NOW HIRING)

krg technology inc

Citrix Administrators

Cincinnati, OH · On-site

Experience in an enterprise-level Active Directory environment Multiple Forest/Child domain support ... Citrix CCA for Presentation Server 4.5 or XenApp 5/6 - Preferred CCEA for Presentation Server 4.5 ...

Cognowiz

Cloud & Citrix Engineer

Irving, TX · On-site

Design, implement, and support Citrix DaaS/CVAD solutions across hybrid environments including on‑prem and Google Cloud. * Engineer and support Citrix core components including Delivery Controllers ...

The Rockridge Group

Citrix Engineer

New York, NY · On-site

Publish, deploy, and support business critical applications on static and MCS based Citrix servers in a Citrix Virtual Apps and Desktop 7 environment. * Create, maintain and update MCS based master ...

krg technology inc

Citrix Administrators

Atlanta, GA

Experience in an enterprise-level Active Directory environment Multiple Forest/Child domain support ... Citrix CCA for Presentation Server 4.5 or XenApp 5/6 - Preferred CCEA for Presentation Server 4.5 ...

OSC Edge

Senior Citrix Engineer

Culpeper, VA · On-site

Supports applications, hardware, operating systems, and network infrastructure * Makes architectural and operational recommendations applying updates to the Citrix environments * Maintenance ...

Leidos

Citrix Infrastructure Administrator

Arlington, VA · On-site

$73K - $132K/yr

Leidos is committed to delivering innovative solutions and supporting mission-critical operations ... Configure, administer, and sustain an enterprise Citrix environment supporting geographically ...

next page

Showing results 1-20

All JobsCitrix Support Jobs

Citrix Support information

See salary details

$31

$51

$105

How much do citrix support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for citrix support in the United States is $51.86, according to ZipRecruiter salary data. Most workers in this role earn between $39.66 and $57.93 per hour, depending on experience, location, and employer.

What are the career paths in tech support?

Career paths in tech support often start with entry-level roles such as support technician or help desk analyst, progressing to specialized positions like network administrator, systems engineer, or IT manager. Advancing typically involves gaining certifications like CompTIA A+ or Network+, developing technical skills, and gaining experience with tools such as remote support software and ticketing systems.

What is Citrix Support?

Citrix Support refers to specialized technical assistance for Citrix products and services, such as Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Workspace. Professionals in Citrix Support help organizations troubleshoot, configure, and maintain their Citrix environments to ensure secure and reliable remote access to applications and desktops. Their responsibilities often include diagnosing issues, applying software updates, and providing guidance on best practices for optimal performance. Citrix Support can be provided directly by Citrix or by certified third-party vendors.

What is the difference between Citrix Support vs Citrix Engineer?

AspectCitrix SupportCitrix Engineer
CertificationsCitrix Certified Support Technician (CCST), Citrix Certified Associate (CCA)Citrix Certified Professional (CCP), advanced certifications
Work EnvironmentCustomer support, troubleshooting, issue resolutionDesign, deployment, and optimization of Citrix solutions
ResponsibilitiesAssist users, resolve technical issues, maintain support ticketsImplement solutions, configure Citrix environments, performance tuning

Citrix Support primarily focuses on troubleshooting and resolving user issues with Citrix products, often working in a helpdesk or support team. Citrix Engineers handle the design, deployment, and optimization of Citrix environments, requiring more technical expertise. Both roles require relevant certifications and work within the same industry, but their responsibilities and focus areas differ significantly.

What are some common challenges faced in a Citrix Support role, and how are they typically addressed?

In a Citrix Support role, professionals often encounter challenges such as troubleshooting complex connectivity issues, managing user access and permissions, and ensuring optimal system performance across diverse environments. These challenges require a strong understanding of Citrix infrastructure, effective communication with end-users and IT teams, and the ability to quickly adapt to new updates or changes. Collaboration with network, security, and server teams is common to resolve issues efficiently, and ongoing training is encouraged to stay current with evolving technologies.

What are the key skills and qualifications needed to thrive as a Citrix Support specialist, and why are they important?

To thrive as a Citrix Support specialist, you need a solid understanding of Citrix technologies, Windows server administration, networking fundamentals, and typically a relevant IT degree or certifications like Citrix Certified Associate (CCA). Familiarity with tools such as Citrix Virtual Apps and Desktops, Citrix Director, and monitoring or remote troubleshooting systems is essential. Strong problem-solving abilities, customer service orientation, and effective communication skills help you resolve technical issues while supporting end-users. These skills ensure efficient system performance, minimize downtime, and provide a positive IT support experience for clients and organizations.

Is Citrix a good career?

Citrix support roles involve troubleshooting and maintaining Citrix virtualization and networking solutions, requiring technical skills and certifications. These positions are in demand in IT environments that use Citrix technology, offering opportunities for career growth and specialization in enterprise infrastructure. The role typically involves working with remote desktop environments, application delivery, and system administration.

Is there a certification for Citrix?

Citrix support professionals can pursue certifications such as the Citrix Certified Associate (CCA), Citrix Certified Professional (CCP), and Citrix Certified Expert (CCE) to validate their skills in managing and troubleshooting Citrix environments. These certifications typically require passing exams that cover Citrix technologies, networking, and virtualization concepts.

What is the salary of Citrix support Engineer?

The salary of a Citrix Support Engineer typically ranges from $60,000 to $100,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with advanced skills and certifications can earn higher salaries. Compensation also varies based on the complexity of support tasks and the size of the organization.
More about Citrix Support jobs
What states have the most Citrix Support jobs? States with the most job openings for Citrix Support jobs include:
What job categories do people searching Citrix Support jobs look for? The top searched job categories for Citrix Support jobs are:
Citrix Support jobs near you
Infographic showing various Citrix Support job openings in the United States as of July 2026, with employment types broken down into 11% Internship, 84% As Needed, 3% Full Time, and 2% Summer. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $107,860 per year, or $51.9 per hour.
Citrix Administrator

Citrix Administrator

krg technology inc

Cincinnati, OH

Full-time

Posted 6 days ago

Job description

Company Description

Krg Tech inc

661 558 0000* 509

Job Description

Experience in an enterprise-level Active Directory environment

Multiple Forest/Child domain support experience desired

Administration of Presentation Server 4.5 on 2003 Server and XenApp 5 or 6 on 2008 Server

Citrix Secure Gateway and Access Gateway with Advanced Access Control

Certification:

Citrix CCA for Presentation Server 4.5 or XenApp 5/6 - Preferred

CCEA for Presentation Server 4.5 or XenApp 5/6 - Desired

Job Description:

L3 - The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

Citrix farm configuration issues - Zone data collector; XML broker; Web interface (coordinate with external teams as needed); Streaming issues

Advanced server support - Own Citrix issues outside of, or unresolvable by, L2 team skill sets

Client support - Provide recommendations for configuration or other improvements to the environment. Coordinate with Citrix Design team.

Disaster Recovery (DR) - Re-install/configure Citrix after server DR rebuilds/re-imaging when needed. Coordinate with application teams as needed to republish applications

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

FacebookTwitter

View All KRG Technologies Jobs

Apply