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Citrix Support Jobs in Ontario (NOW HIRING)

XenTegra

EUC Consultant

Mississauga, ON

Design, deploy, and support EUC solutions across Citrix, Azure Virtual Desktop (AVD), Parallels RAS, IGEL, and ControlUp . * Perform health checks, performance tuning, and optimization of EUC ...

NetAccess Systems Inc.

MSP Technician

Hamilton, ON

CA$50K - CA$60K/yr

You will be working in tandem with account managers, business solutions technicians, and field technicians to support diverse client environments ranging from 5 to 500 users. As a Citrix XenDesktop ...

Humber River Health

Service Desk Support

Toronto, ON

CA$67K - CA$84K/yr

... Citrix Desktop is required. * Experience with Meditech and other healthcare information ... We support employees by providing evidence-based leadership and cultivating a culture that ...

Humber River Health

Service Desk Support

Toronto, ON

CA$68K - CA$85K/yr

... Citrix Desktop is required. * Experience with Meditech and other healthcare information ... We support employees by providing evidence-based leadership and cultivating a culture that ...

CIBC

Consultant, Application Packaging

Toronto, ON · Hybrid

Support deployment and retirement - Guide the deployment and retirement/clean-up of application packages across SCCM, ServiceNow, endpoints, and Citrix workspace. * Enforce standards - Uphold ...

CIBC US

Consultant, Application Packaging

Toronto, ON · Hybrid

Support deployment and retirement - Guide the deployment and retirement/clean-up of application packages across SCCM, ServiceNow, endpoints, and Citrix workspace. * Enforce standards - Uphold ...

Humber River Health

Service Desk Support

Toronto, ON

CA$68K - CA$85K/yr

... Citrix Desktop is required. * Experience with Meditech and other healthcare information ... We support employees by providing evidence-based leadership and cultivating a culture that ...

Humber River Health

Service Desk Support

Toronto, ON

CA$67K - CA$84K/yr

... Citrix Desktop is required. * Experience with Meditech and other healthcare information ... We support employees by providing evidence-based leadership and cultivating a culture that ...

AIM Software

Senior DevOps Engineer

Toronto, ON · Remote

Mentor and share knowledge with junior engineers to support team development. WhatWe'reLooking For ... Citrix) * Proficiencyin Azure pipelines, PowerShell, Python, AWS Lambda, and Azure scripting.

New

Scotiabank

Principal Engineer, Product Lead

Toronto, ON · Hybrid

... support of business strategies and outcomes. Ensures all activities are conducted in compliance ... Advanced expertise in Windows 365 Cloud PC, Citrix, Intune, and Entra ID. Hybrid, Standard office ...

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Citrix Support information

See Ontario salary details

$11

$34

$64

How much do citrix support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for citrix support in Ontario is $34.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $50.96 per hour, depending on experience, location, and employer.

What is Citrix Support?

Citrix Support refers to specialized technical assistance for Citrix products and services, such as Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Workspace. Professionals in Citrix Support help organizations troubleshoot, configure, and maintain their Citrix environments to ensure secure and reliable remote access to applications and desktops. Their responsibilities often include diagnosing issues, applying software updates, and providing guidance on best practices for optimal performance. Citrix Support can be provided directly by Citrix or by certified third-party vendors.

Is there a certification for Citrix Support?

Citrix Support professionals can pursue certifications such as the Citrix Certified Associate (CCA-V) and Citrix Certified Professional (CCP-V) to validate their skills in managing and troubleshooting Citrix environments. These certifications typically require passing exams that cover Citrix technologies, networking, and virtualization concepts.

What is the difference between Citrix Support vs Citrix Engineer?

AspectCitrix SupportCitrix Engineer
CertificationsCitrix Certified Support Technician (CCST), Citrix Certified Associate (CCA)Citrix Certified Professional (CCP), advanced certifications
Work EnvironmentCustomer support, troubleshooting, issue resolutionDesign, deployment, and optimization of Citrix solutions
ResponsibilitiesAssist users, resolve technical issues, maintain support ticketsImplement solutions, configure Citrix environments, performance tuning

Citrix Support primarily focuses on troubleshooting and resolving user issues with Citrix products, often working in a helpdesk or support team. Citrix Engineers handle the design, deployment, and optimization of Citrix environments, requiring more technical expertise. Both roles require relevant certifications and work within the same industry, but their responsibilities and focus areas differ significantly.

What are some common challenges faced in a Citrix Support role, and how are they typically addressed?

In a Citrix Support role, professionals often encounter challenges such as troubleshooting complex connectivity issues, managing user access and permissions, and ensuring optimal system performance across diverse environments. These challenges require a strong understanding of Citrix infrastructure, effective communication with end-users and IT teams, and the ability to quickly adapt to new updates or changes. Collaboration with network, security, and server teams is common to resolve issues efficiently, and ongoing training is encouraged to stay current with evolving technologies.

What are the key skills and qualifications needed to thrive as a Citrix Support specialist?

To thrive as a Citrix Support specialist, you need a solid understanding of Citrix technologies, Windows server administration, networking fundamentals, and typically a relevant IT degree or certifications like Citrix Certified Associate (CCA). Familiarity with tools such as Citrix Virtual Apps and Desktops, Citrix Director, and monitoring or remote troubleshooting systems is essential. Strong problem-solving abilities, customer service orientation, and effective communication skills help you resolve technical issues while supporting end-users. These skills ensure efficient system performance, minimize downtime, and provide a positive IT support experience for clients and organizations.

Is Citrix Support a good career?

Citrix Support is a specialized IT support role focused on troubleshooting and maintaining Citrix virtualization and networking solutions. It offers opportunities for skill development in areas like server management, networking, and certifications such as Citrix Certified Associate, and can lead to advanced positions in IT support or systems administration.
What are popular job titles related to Citrix Support jobs in Ontario? For Citrix Support jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Citrix Support jobs in Ontario look for? The top searched job categories for Citrix Support jobs in Ontario are:
Citrix Support jobs near you
Infographic showing various Citrix Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,294 per year, or $34.8 per hour.

EUC Consultant

XenTegra

Mississauga, ON

Full-time

Re-posted 29 days ago

Job description

About XenTegra Canada

XenTegra Canada Inc. is a trusted advisor in digital workspace, cloud, and IT managed services, helping organizations across Canada deliver secure, user-centric digital transformation. Our team specializes in leading EUC technologies including Citrix, Azure Virtual Desktop (AVD), VMware Horizon, Parallels, IGEL, and ControlUp. We are seeking an EUC Consultant to join our onsite team and deliver innovative, reliable end-user computing solutions for our clients.

Role Overview

The EUC Consultant will be responsible for designing, implementing, and supporting end-user computing (EUC) environments for Canadian clients. This is a hands-on technical role requiring expertise in EUC platforms, strong problem-solving skills, and the ability to work closely with clients to deliver world-class digital workspace solutions.

Key Responsibilities

  • Design, deploy, and support EUC solutions across Citrix, Azure Virtual Desktop (AVD), Parallels RAS, IGEL, and ControlUp.

  • Perform health checks, performance tuning, and optimization of EUC environments.

  • Lead migrations and upgrades for virtual desktop and application delivery platforms.

  • Troubleshoot and resolve EUC-related incidents, ensuring minimal disruption for end users.

  • Collaborate with project teams to deliver solutions on time and within scope.

  • Document solutions, configurations, and best practices for knowledge sharing.

  • Work directly with clients onsite to provide guidance, training, and technical expertise.

Qualifications

  • 3+ years of professional experience in end-user computing (EUC) solutions.

  • Hands-on expertise with Citrix Virtual Apps & Desktops, Azure Virtual Desktop (AVD), and Parallels Remote Application Server (RAS).

  • Experience with IGEL OS and ControlUp for endpoint and session performance management.

  • Strong knowledge of Active Directory, Group Policy, and Windows Server.

  • Understanding of networking, storage, and virtualization (VMware, Hyper-V, Nutanix) in EUC contexts.

  • Excellent communication and client-facing skills.

  • Relevant certifications (Citrix, Microsoft, Parallels, IGEL, ControlUp) are a strong asset.

What We Offer

  • Competitive salary and benefits package.

  • Opportunity to work with a recognized leader in digital workspace transformation.

  • Hands-on experience with the latest EUC platforms and tools.

  • Career growth opportunities in consulting, architecture, and leadership roles.

  • A collaborative, innovative workplace culture.