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What are the key skills and qualifications needed to thrive as a Utility Operations Specialist at Citizens Energy Group?

To thrive as a Utility Operations Specialist at Citizens Energy Group, you need a strong understanding of utility systems, safety protocols, and relevant technical or engineering experience, often supported by a degree or industry certifications. Familiarity with SCADA systems, GIS software, and regulatory compliance tools is typically required. Excellent problem-solving, teamwork, and communication skills help you respond effectively to operational challenges and coordinate with various departments. These skills and qualities are crucial for ensuring reliable utility service, regulatory compliance, and safe, efficient operations.

What is Citizens Energy Group?

Citizens Energy Group is a public charitable trust that provides utility services, including natural gas, thermal energy, water, and wastewater services, primarily to the Indianapolis, Indiana area. Established in 1887, it operates as a non-profit organization focused on serving the community rather than generating profits for shareholders. The company is known for its commitment to reliability, environmental stewardship, and keeping utility rates affordable for residents and businesses. Citizens Energy Group also invests in infrastructure improvements and community programs to enhance the quality of life in its service areas.

What are the typical career advancement paths for employees at Citizens Energy Group?

At Citizens Energy Group, employees often have opportunities to advance through both technical and leadership tracks. Many team members start in entry-level positions and, with experience and continued professional development, can move into supervisory, project management, or specialized technical roles. The company values internal promotion and provides training programs, mentorship, and tuition reimbursement to support career growth. Additionally, cross-department collaboration is encouraged, allowing employees to broaden their skill sets and pursue new challenges within the organization.

What is the difference between Citizens Energy Group vs Utility Technician?

AspectCitizens Energy GroupUtility Technician
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; technical training or certifications often preferred
Work EnvironmentUtility facilities, field sites, customer locationsField work, maintenance sites, customer premises
Industry UsagePublic utility provider for water, gas, and electric servicesMaintenance and repair of utility infrastructure

Citizens Energy Group is a utility provider offering water, gas, and electric services, while a Utility Technician focuses on maintaining and repairing utility infrastructure. Both roles require technical skills and certifications, often working in field environments. The main difference lies in the scope of services and employer type, with Citizens Energy Group being a specific employer in the utility industry.

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Citizens Energy Group jobs near you
Infographic showing various Citizens Energy Group job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Financial Accounting Manager

Citizens Energy Group

Indianapolis, IN • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Citizens Energy Group rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We have an exciting career opportunity for a Financial Accounting Manager to join our team!

Plans, organizes and directs the monthly general accounting process for the Trust, including generation of monthly consolidated financial statements and related reports for Citizens Energy Group and its wholly-owned subsidiaries. Prepares and manages the quarterly and annual external financial statements for Citizens and wholly-owned subsidiaries, including accompanying discussions, footnotes, and interaction with external auditors. Designs and monitors financial accounting procedures, controls & systems. Responsible for timely and accurate outputs of functional areas, including compliance filings. Provides leadership, coaching, and development to staff. Prepares accounting research papers for unusual or complex accounting transactions in consideration of applicable standards per GAAP and requirements of FERC and NARUC.

Citizens Energy Group offers competitive salary and benefits including:

  • Health, Dental & Vision
  • Defined Benefit Pension Plan
  • 401(k) Retirement Plan with company match
  • Short Term Incentive Pay (STIP) Plan
  • Health Savings Account (HSA) with company contribution
  • Wellness Program
  • Adoption and tuition assistance
  • Employee Credit Union
  • PTO and Paid Holidays
  • Flexible Hybrid Work Schedule
     

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!
 
Minimum Salary: $107,400 (Grade 12)


  • Manages monthly internal closing activities, including preparation of management reports and accounting research papers (if needed). Meeting established deadlines is crucial.
  • Manages quarterly/annual external financial reporting activities, including coordination of footnote disclosures. Meeting established deadlines is crucial.
  • Management, upgrade testing, and other required duties for applicable portions of relevant software application (Blackline administration, Oracle EBS).
  • Provides leadership and coaching to staff, including identification of process improvement initiatives.
  • Completion of various project-based work or ad-hoc requests for accounting.
  • Performs other duties as assigned. 

  • Bachelors Degree from an accredited university in Accounting, Finance, Economics, or Business Administration, or equivalent experience required (minimum five years).
  • At least five years of practical professional experience in one or more areas of accounting with demonstrated ability to apply accounting theory, principles and techniques.
  • Solid computer proficiency with standard office software (documents, spreadsheets, presentations). Strong Microsoft Excel skills are critical.
  • Effective communication and analytical skills.
  • Organizational skills.
  • Understanding of GAAP and internal controls.
  • Presentation and interpretation of financial statements.

Preferred Skills/Qualifications                     

  • Utility/regulatory experience.
  • Understanding of FERC and NARUC.
  • Experience writing queries and extracting data.
  • Legal structure of the Utility and its subsidiaries.
  • Knowledge of Citizens Energy Group policies, practices, and procedures.
  • Leadership training based on principles similar to Situational Leadership, Social Styles, or Leadership Challenge.
  • CPA, CMA, CIA certification is desirable.

Job Posting Deadline: Open until filled
 
Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

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