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Cisco Contractor Jobs in Raleigh, NC (NOW HIRING)

CIRCE

Technical Project Manager - Wireless

Raleigh, NC · On-site

$96 - $144/hr

... general contractors, data center operators, and utilities to design and deliver customized ... Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) * CompTIA ...

PagerDuty

Account Manager- DC

Raleigh, NC · On-site

$105K - $125K/yr

Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify ... ensure smooth contracting, forecasting, and reporting processes. * Maintain strong product ...

Procom Consultants Group

Systems Engineer

Durham, NC · On-site

... Contractor Payroll) Flextrack (Vendor Management System) Systems Engineer On behalf of our client ... Cisco/Brocade SAN switches and concepts including hardware such as Fiber switches, cable ...

PagerDuty

Account Manager- DC

Raleigh, NC · On-site

$105K - $125K/yr

Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify ... ensure smooth contracting, forecasting, and reporting processes. * Maintain strong product ...

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Cisco Contractor information

See Raleigh, NC salary details

$80.2K

$101.9K

$131.7K

How much do cisco contractor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for cisco contractor in Raleigh, NC is $101,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,900.00 and $112,300.00 per year, depending on experience, location, and employer.

What is a Cisco contractor?

A Cisco Contractor is an independent professional hired on a contract basis to work on Cisco-related projects, such as network design, installation, configuration, and troubleshooting. These contractors often specialize in Cisco technologies, including routers, switches, firewalls, and collaboration tools. They may work for companies, government agencies, or as freelancers, ensuring network infrastructure is optimized and secure. Contracts can vary in length and scope, depending on project needs.

What are the common day-to-day responsibilities for a Cisco contractor?

As a Cisco Contractor, your daily responsibilities may include configuring and maintaining Cisco network devices, performing troubleshooting and network diagnostics, and implementing security protocols based on client requirements. You’ll often work closely with IT teams, project managers, and sometimes end users to plan and execute network upgrades or resolve connectivity issues. Documentation and reporting of configurations and changes are also key parts of the job. Flexibility is important, as work assignments and priorities can change depending on client needs or network emergencies.

What are the key skills and qualifications needed to thrive in the Cisco contractor position, and why are they important?

To thrive as a Cisco Contractor, you need in-depth knowledge of networking fundamentals, experience with Cisco hardware and solutions, and typically a degree in information technology or a related field. Proficiency with Cisco IOS, network troubleshooting tools, and certifications such as CCNA or CCNP are highly valued. Strong problem-solving skills, effective communication, and the ability to collaborate with teams or clients are essential soft skills for this role. These competencies ensure efficient project delivery, high network reliability, and seamless collaboration with stakeholders.

What are popular job titles related to Cisco Contractor jobs in Raleigh, NC?

For Cisco Contractor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Cisco Contractor jobs in Raleigh, NC look for?

The top searched job categories for Cisco Contractor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Cisco Contractor jobs?

Cities near Raleigh, NC with the most Cisco Contractor job openings:

Cisco Contractor jobs near you
Infographic showing various Cisco Contractor job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $101,893 per year, or $49 per hour.

210880 Genesys Call Center Engineer

Procom Services

Durham, NC • On-site

Full-time

Re-posted 3 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

The Contact Center Engineer is accountable for the strategy, planning, design, project execution, and overall health of the IT infrastructure systems. This role leads operational and project support for the delivery and operations team that provides a managed service for telephony and contact centers technologies.

Qualifications
  • Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat Server, Genesys high availability architecture, Multi Channel Routing (MCR), Web Chat, Email Routing, GPlus Adapter for Siebel. 
  • In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on Avaya's Communication Manager platform, AT&T Route IT, Toll free routing with advanced features. 
  • Experience with call center (ACD & Vectoring), workforce management, IVR, CTI, speech recognition, quality monitoring, skills, Intelligent Call Routing, IXC/LEC routing methodologies and experience with Avaya, or Genesys telephony systems related to contact center applications are preferred. 
  • Experience with Nuance, SpeechWorks, or ScanSoft speech application design and/or development experience desirable, but not mandatory. 
  • Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus. 
  • Detailed understanding of enterprise system interactions and integrations
  • Genesys 7 or 8 GCP-CIV or Genesys GCP-DIV or Genesys GCP-CVE, Avaya ACS Design-Contact Center or Cisco CCNA certifications or above a plus
  • Strong understanding of networking technologies including; TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP, 
  • Understanding of IP addressing schemes and VLAN designs. 
  • Experience with configuration and implementation of data switches and routers; knowledge of Cisco a plus. 
  • Ability to analyze end-to-end TCP/IP protocol trace to identify network connectivity issues is a strong plus
  • Experience with such diagnostic tools as Ethereal, PC Anywhere, and NetIQ. 
  • Proficiency in downloading software, firmware, updates and patches to communications products; 
  • Overall knowledge of Avaya S8xxx platform and Communication Manager is highly desirable; Avaya
  • Familiarity with PC-based apps a plus (i.e.: IP Softphone, IP Agent, Softconsole) 
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

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