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Cisco Contractor Jobs in Ohio (NOW HIRING)

Jack Entertainment

Network Engineer

Cleveland, OH · On-site

$80K/yr

Coordinates with management for the acquisition of and contracting for hardware, software, and ... Cisco CCNA/CCNP desired * Juniper JNCP Routing and Switching desired * Palo Alto PCNSE desired

TriHealth

Network Engineer

Cincinnati, OH · On-site +1

Wired, wireless, layer 2 and 3 switch/routing. 5K, 6K, 9K series CISCO switching Job ... Interact and negotiate with vendors, outsourcers, and contractors to secure network products and ...

nscglobal, usa

Process Analyst

Mason, OH · On-site

... Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US ... to contracted service support. * SLA performance & attainment. * Primary interface for area ...

nscglobal, usa

Process Analyst

Mason, OH

... Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US ... to contracted service support. * SLA performance & attainment. * Primary interface for area ...

TriHealth

Network Engineer

Cincinnati, OH · On-site

Wired, wireless, layer 2 and 3 switch/routing. 5K, 6K, 9K series CISCO switching Job ... Interact and negotiate with vendors, outsourcers, and contractors to secure network products and ...

ICR, Inc.

Network Engineer - Mason, OH

Mason, OH

$78K - $236K/yr

Cisco Certified Network Professional (CCNP) * Palo Alto Networks Certified Network Security ... Prior exposure to working with military and/or government contractors Salary Range: $78,853 - $236 ...

Systems Plus, Inc.

$102.76 - $137.02/hr

Advises and consults with Government staff, agencies, and contractor representatives involved with ... Cisco Certified Network Professional (CCNP) and Certified Information Systems Security Professional ...

Telhio Credit Union

IT Ops Manager

Columbus, OH · On-site

Engage with vendors, outsource partners, and contractors to secure necessary products or services ... Cisco Certified Network Associate (CCNA) - Preferred. What you will earn: * Competitive pay

Telhio Credit Union

IT Ops Manager

Columbus, OH

$91K - $112K/yr

Engage with vendors, outsource partners, and contractors to secure necessary products or services ... Cisco Certified Network Associate (CCNA) - Preferred. What you will earn: * Competitive pay

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Cisco Contractor information

See Ohio salary details

$78.4K

$99.7K

$128.8K

How much do cisco contractor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for cisco contractor in Ohio is $99,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,900.00 and $109,800.00 per year, depending on experience, location, and employer.

What is a Cisco contractor?

A Cisco Contractor is an independent professional hired on a contract basis to work on Cisco-related projects, such as network design, installation, configuration, and troubleshooting. These contractors often specialize in Cisco technologies, including routers, switches, firewalls, and collaboration tools. They may work for companies, government agencies, or as freelancers, ensuring network infrastructure is optimized and secure. Contracts can vary in length and scope, depending on project needs.

What are the common day-to-day responsibilities for a Cisco contractor?

As a Cisco Contractor, your daily responsibilities may include configuring and maintaining Cisco network devices, performing troubleshooting and network diagnostics, and implementing security protocols based on client requirements. You’ll often work closely with IT teams, project managers, and sometimes end users to plan and execute network upgrades or resolve connectivity issues. Documentation and reporting of configurations and changes are also key parts of the job. Flexibility is important, as work assignments and priorities can change depending on client needs or network emergencies.

What are the key skills and qualifications needed to thrive in the Cisco contractor position, and why are they important?

To thrive as a Cisco Contractor, you need in-depth knowledge of networking fundamentals, experience with Cisco hardware and solutions, and typically a degree in information technology or a related field. Proficiency with Cisco IOS, network troubleshooting tools, and certifications such as CCNA or CCNP are highly valued. Strong problem-solving skills, effective communication, and the ability to collaborate with teams or clients are essential soft skills for this role. These competencies ensure efficient project delivery, high network reliability, and seamless collaboration with stakeholders.

What are popular job titles related to Cisco Contractor jobs in Ohio?

For Cisco Contractor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cisco Contractor jobs in Ohio look for?

The top searched job categories for Cisco Contractor jobs in Ohio are:

Cisco Contractor jobs near you
Infographic showing various Cisco Contractor job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,652 per year, or $47.9 per hour.

Telecom Operations Analyst/Administrator :: Cincinnati, Ohio

SysMind, LLC

Cincinnati, OH • On-site

Other

Posted 7 days ago

Job description

Title:  Telecom Operations Analyst/Administrator 
Location:  Cincinnati, Ohio

Staff Augmentation: Telecom Operations Analyst/Administrator

Position Summary

We are seeking a Telecommunications Operations Analyst/Administrator to support the day-to-day administration and maintenance of our Cisco Unified Communications environment. The primary responsibility of this role is to execute telephony moves, adds, changes, and deletions (MACDs) across Cisco Call Manager (CUCM), Cisco Unity Connection, and Cisco Unified Contact Center Enterprise (UCCE) platforms.

This individual will provision and maintain telephony services for both knowledge workers and contact center agents, ensuring compliance with established naming conventions, extension assignment standards, location-based dialing plans, and contact center skill routing requirements. The role will also provide Tier 1 operational support for telephony incidents and user-reported issues.

Cisco Telephony Administration

  • Perform daily moves, adds, changes, and deletions (MACDs) within:
  •     Cisco Unified Communications Manager (CUCM)
  •     Cisco Unity Connection
  •     Cisco Unified Contact Center Enterprise (UCCE)
  • Create, modify, and deactivate user accounts and device profiles.
  • Assign and manage phone extensions according to established location-based numbering plans.
  • Configure user profiles in accordance with organizational naming standards and telephony policies.
  • Provision and maintain voicemail accounts and associated settings.
  • Configure contact center agent accounts, including:
  •     Agent IDs
  •     Team assignments
  •     Skill group assignments
  •     Peripheral associations
  •     Agent profile updates
  • Validate configurations and ensure accuracy of routing and telephony assignments.

Operational Support

  • Process incidents and service requests within established SLAs.
  • Maintain documentation of telephony changes and configuration activities.
  • Perform quality checks on completed provisioning activities.
  • Coordinate with business units, contact center leadership, and technical teams on telephony requests.

Secondary Responsibilities

Incident Response and Tier 1 Support

  • Respond to telephony-related incident tickets.
  • Troubleshoot and resolve basic Cisco collaboration issues.
  • Investigate and assist with:
  •     Webex softphone login failures
  •     Cisco Finesse login issues
  •     Voicemail access problems
  •     Extension and device registration issues
  •     Basic call routing concerns
  •     User provisioning discrepancies
  • Escalate complex issues to appropriate engineering or support teams.
  • Communicate status updates and resolutions to end users and stakeholders.

Required (Primary) Skills

  • Cisco Unified Communications
  • Cisco Unified Communications Manager (CUCM) administration
  • Cisco Unity Connection administration
  • Cisco Unified Contact Center Enterprise (UCCE) administration
  • User provisioning and account management
  • Extension and dial plan administration
  • Voicemail management
  • Contact Center Operations
  • Agent onboarding and offboarding
  • Skill group assignment and maintenance
  • Team and agent configuration
  • Contact center user administration

Technical Support

  • Basic telephony troubleshooting
  • Cisco Finesse support
  • Webex application support
  • Incident and service request management
  • Root cause identification and problem resolution

General Technical Skills

  • Windows desktop troubleshooting
  • Active Directory user management (preferred experience)
  • General ticketing system experience
  • Microsoft Office applications

Preferred Skills

  • Cisco Contact Center expertise beyond basic UCCE administration.
  • Knowledge of Cisco Call Manager Calling and Cisco UCCE.
  • Familiarity with SIP and VoIP technologies.
  • Experience with Webex softphone deployments.
  • Understanding of telephony routing concepts and call flows.
  • Experience working within enterprise service management processes (ITIL).
  • Exposure to workforce management or contact center operations.
  • Experience documenting procedures and maintaining operational runbooks.

Experience Requirements

Minimum Qualifications

  • Experience administering Cisco Unified Communications environments.
  • Experience performing telephony MACD activities.
  • Experience supporting Cisco Call Manager and Unity Connection.
  • Experience provisioning contact center agents in UCCE or similar contact center platforms.
  • Experience working within an enterprise ticket management environment.

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

SysMind logo

About SysMind

Sourced by ZipRecruiter

Founded in 1999, SysMind is a reliable recruitment and staffing company that assists businesses with their human capital needs. We bring our expertise in staffing solutions, both locally and internationally. A cost-effective company, we assist companies in their growth journey by adopting emerging technologies and up-skilling resources as per their requirements. Our expertise of over two decades in different industries empowers us with the knowledge to provide you with a quick & dependable response to all your human capital needs without compromising quality.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton Junction, NJ, US

Year founded

1999

Social media

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