ZipRecruiter

Log In

1

Circulation Desk Manager Jobs in Ohio (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsCirculation Desk JobsCirculation Desk Manager JobsCirculation Desk Manager Jobs in Ohio

Circulation Desk Manager information

What does a circulation desk manager do?

A Circulation Desk Manager oversees the daily operations of a library's circulation desk, which is the main point for checking materials in and out, managing library accounts, and assisting patrons. They supervise circulation staff, handle customer service issues, and ensure library policies are followed. Additionally, they may manage overdue items, fines, and interlibrary loans, as well as maintain statistics and reports related to circulation activities.

What are the key skills and qualifications needed to thrive as a circulation desk manager, and why are they important?

To thrive as a Circulation Desk Manager, you need strong organizational skills, customer service experience, and a background in library science or related fields, often supported by an associate's or bachelor's degree. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Excellent communication, leadership, and problem-solving abilities help manage staff and ensure positive patron interactions. These skills are crucial for maintaining efficient library operations, fostering a welcoming environment, and meeting the needs of diverse library users.

What are some common challenges faced by a circulation desk manager, and how can they be effectively addressed?

Circulation Desk Managers often face challenges such as handling high volumes of patron inquiries, managing overdue or lost materials, and resolving conflicts among staff or with library users. Effective communication, strong organizational skills, and a customer service-oriented mindset are key to overcoming these issues. Implementing clear circulation policies, regularly training staff, and utilizing library management systems can streamline daily operations and improve the patron experience. Additionally, fostering a collaborative team environment helps ensure smooth workflow and enhances problem-solving capabilities.

What is the difference between Circulation Desk Manager vs Library Assistant?

AspectCirculation Desk ManagerLibrary Assistant
CredentialsHigh school diploma or equivalent; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic library circulation desk, overseeing staff and operationsAssist with shelving, customer service, and basic library tasks
ResponsibilitiesManaging circulation processes, supervising staff, handling patron issuesChecking out materials, shelving, assisting patrons

The Circulation Desk Manager typically has more responsibilities, including supervising staff and managing circulation operations, compared to the Library Assistant who mainly supports daily tasks like checking out materials and shelving. Both roles are essential in library settings, but the manager position involves more leadership and oversight.

What are the most commonly searched types of Circulation Desk jobs in Ohio?

The most popular types of Circulation Desk jobs in Ohio are:

Circulation Desk Manager jobs near you

Library Assistant Specialist

Clermont County Public Library

Cincinnati, OH • On-site

$14/hr

Part-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Champion Discovery. Deliver Impact. Strengthen Community.
Join Our Team!
Do you enjoy helping people, solving problems, and creating a welcoming environment? We are seeking a friendly, organized, and customer-focused Library Assistant Specialist to provide exceptional service to library guests of all ages. If you have strong communication skills, enjoy working with technology, and are passionate about connecting people with information and resources, we'd love to hear from you.
Position Summary:
The Library Assistant Specialist provides excellent service to people of all ages. This position directly performs library service tasks including: circulation of materials, answering reference and reader's advisory questions, providing technology assistance, and assisting guests at the service desk.
Essential Duties and Responsibilities:
  • Demonstrates Welcoming Behaviors and C.C.P.L. Internal Service Standards to encourage approachability and effective interactions with vendors, guests, and staff at all levels of the organization.
  • Interprets library policies and procedures in a guest-responsive manner and reports any unresolved problems to the Branch Manager or Person-in-Charge.
  • Maintains a working knowledge of the library materials, services, and programs and promotes to people of all ages.
  • Answers library guest reference questions, in person and on the telephone, using materials in a variety of formats (i.e., books, audio/visual materials, databases, periodicals, etc.), including the online catalog and the internet.
  • Provides reader's advisory services and bibliographic instruction for library guests of all ages.
  • Reserves library materials and facilitates interlibrary loan requests for library guests, using a computerized holds management system.
  • Participates in marketing the collection and library services (passive programs, displays, etc.). Promotes library programs and services.
  • Conducts training for the public in the use of computers and other electronic resources, and assists guests in using the online catalog, computers, internet, printer, self-check-out stations, and copiers.
  • Uses library circulation system to assist library guests at the desk, including checking materials in and out, processing holds, registering borrowers, explaining overdue policies and procedures, and collecting fines and fees accurately.
  • Assists in opening and closing duties by counting money, using the financial functions to print and balance the cash sheet, emptying material drops, preparing materials for the shuttle, and ensuring the proper appearance of the branch.
  • Maintains knowledge of the Dewey Decimal Classification system in order to sort and shelve materials on a daily basis. Assists in the maintenance of the collections including the processing of donations as assigned.
  • Performs general clerical duties as assigned, such as maintaining branch files, recording monthly engagement statistics, processing vendor reports, and ordering office and hygiene supplies within the assigned budget.
  • Monitors branch safety and facility conditions, notifies manager or administration as issues occur, and completes facility reports.
  • Participates in professional development activities including conferences, workshops, seminars, and webinars.
  • Regular and predictable physical attendance.

Additional Examples of Work Performed:
  • Assists with system-wide decision making by serving on committees, including performance troupes. Assists in setting branch short range goals, objectives, and priorities.
  • Assists with the training of new staff members in library policies and procedures. May serve as a mentor for new staff.
  • Assists with supervision of volunteer and other community service workers activities.

Qualifications and Required Abilities:
  • High school diploma required; two years of related experience preferred.
  • Strong customer service, communication, and interpersonal skills.
  • Proficient with Microsoft Office, computers, and basic technology troubleshooting.
  • Familiarity with library resources, reference services, and office equipment preferred.
  • Organized, detail-oriented, and able to multitask and work independently.
  • Professional, dependable, and able to maintain confidentiality.
  • Available to work evenings, weekends, and at multiple branch locations as needed.
  • Able to lift up to 50 pounds, move loaded book carts, and perform shelving and other physical library duties.
  • Reliable transportation required.

Apply today and help create a welcoming library experience for every guest!
Rate: Minimum $14.00 per hour
Pay Grade 3, non-exempt
CBU Status: Bargaining Unit
24 hours/week
Operating Hours:
  • Monday: 10:00 AM-8:00 PM
  • Tuesday: 12:00 PM-8:00 PM
  • Wednesday-Thursday: 10:00 AM-6:00 PM
  • Friday-Saturday: 9:00 AM-5:00 PM
  • Sunday: Closed

See job description for full details.
Why Join Us?
At Clermont County Public Library, we believe libraries are essential to building strong, vibrant communities. As a member of our team, you'll play a key role in advancing our mission to inform, engage, and inspire. We offer:
  • Affordable, robust benefits that support your health and peace of mind, including health insurance, paid time off, and professional development.
  • Retirement security through the OPERS pension system.
  • Work-life balance in a welcoming, community-centered workplace.
  • Mission-driven culture where your work directly supports education, literacy, and public service.

Please include your cover letter and resume with your application.
The Clermont County Public Library is an Equal Opportunity Employer.
Please note: Employment is contingent upon successful completion of a background check.

Apply