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Cin7 Jobs (NOW HIRING)

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at ...

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at ...

Manager, Customer Success

Denver, CO · Remote

$100K - $110K/yr

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at ...

You will manage bookkeeping and month-end close responsibilities for a portfolio of growing e-commerce businesses using combinations of Xero, A2X, Amazon Seller Central, Shopify, Stripe, PayPal, Cin7 ...

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Key Responsibilities Inventory Control & Accuracy: - Maintain real-time, accurate inventory across systems (Cin7, QuickBooks) - Enforce barcode tracking and labeling - Perform weekly cycle counts and ...

... Cin7), and platform seller portals and resolve sync issues quickly - Coordinate inbound inventory flow: receipts from manufacturers, 3PL transfers, and FBA prep and shipment creation - Build and ...

... , ERP (Cin7), and platform seller portals -- and resolve sync issues quickly - Coordinate inbound inventory flow: receipts from manufacturers, 3PL transfers, and FBA prep and shipment creation ...

Supply Chain Manager

Caseyville, IL · On-site

$75K - $100K/yr

Familiarity with Cin7 inventory management strongly beneficial * Positive attitude, coachability, and strong work ethic are key character traits Compensation & Benefits: * $75,000-100,000 + bonus ...

Sales Support Specialist

Seneca, SC · On-site

$20 - $25/hr

You pull the spec, create the sales order in Cin7, send the order acknowledgment, and get the BOL set up through Old Dominion. You loop in the shop and move on. Twenty minutes, done. Mid-morning, a ...

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Cin7 information

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$26

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How much do cin7 jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for cin7 in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Is Cin7 a real company?

Cin7 is a real company that provides cloud-based inventory management and point-of-sale software for retail, wholesale, and e-commerce businesses. It is a recognized technology provider in the supply chain and inventory management industry. Job roles related to Cin7 may involve skills in software implementation, customer support, or technical sales.

Is Cin7 a good company to work for?

Cin7 is a cloud-based inventory management software company that offers roles in technology, sales, and customer support. Employees generally cite a collaborative environment and opportunities for skill development, though experiences can vary by position and location.

What is a Cin7 specialist?

A Cin7 specialist is a professional who is skilled in using and managing Cin7, a cloud-based inventory management and point-of-sale (POS) software. They help businesses integrate, configure, and optimize Cin7 to manage inventory, sales channels, and supply chains efficiently. Cin7 specialists may also provide training, support, and troubleshooting for companies using the software, ensuring that operations run smoothly and data stays accurate. Their expertise is valuable for businesses aiming to streamline inventory processes and improve workflow automation.

Which companies use Cin7?

Many retail, wholesale, and e-commerce companies use Cin7 for inventory management and integrated point-of-sale solutions. Notable users include brands across various industries that require real-time stock tracking and streamlined supply chain operations.

What are some common challenges faced by Cin7 implementation specialists when onboarding new clients?

Cin7 implementation specialists often encounter challenges such as aligning the software with a client’s existing workflows, managing data migration from legacy systems, and training staff with varying levels of technical proficiency. Each client may have unique inventory processes or integration needs, requiring specialists to adapt configurations and provide tailored support. Clear communication, thorough planning, and proactive problem-solving are key to ensuring a smooth onboarding experience and maximizing client satisfaction.

What are the key skills and qualifications needed to thrive as a Cin7 Specialist, and why are they important?

To thrive as a Cin7 Specialist, you need expertise in inventory management, supply chain processes, and a strong understanding of ERP systems, often supported by experience in retail or e-commerce operations. Familiarity with Cin7’s inventory management software, integration tools, and related platforms like Shopify or Xero is typically required. Analytical thinking, problem-solving, and effective communication are essential soft skills for troubleshooting and supporting clients. These competencies are critical for optimizing workflows, ensuring data accuracy, and driving operational efficiency within organizations using Cin7.

What is the difference between Cin7 vs Inventory Manager?

AspectCin7Inventory Manager
Primary RoleCloud-based inventory and order management softwareInventory management software for small to medium businesses
CredentialsNone specific, software proficiency requiredNone specific, software proficiency required
Work EnvironmentCloud-based, SaaS platform accessible remotelyDesktop or cloud-based, depending on the software
Industry UsageRetail, wholesale, e-commerceRetail, manufacturing, distribution

While Cin7 is a comprehensive cloud-based inventory management platform, Inventory Manager typically refers to software solutions focused on tracking stock levels. Both serve similar functions but differ in features, integrations, and scalability. Choosing between them depends on your business size and specific needs.

What is Cin7 used for?

Cin7 is a cloud-based inventory management and point-of-sale software used by businesses to streamline stock control, order management, and supply chain operations. It integrates with e-commerce platforms and accounting systems, helping companies improve operational efficiency and data accuracy.
More about Cin7 jobs
What cities are hiring for Cin7 jobs? Cities with the most Cin7 job openings:
Infographic showing various Cin7 job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Manager, Customer Success

Cin7

Denver, CO

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

How you'll make an impact:
 
As Manager, Customer Success at Cin7, you'll lead a team of CSMs responsible for guiding customers through their lifecycle-from post-Onboarding to expansion-while ensuring they achieve measurable business outcomes. Reporting to the Director of Customer Success, you'll be the day-to-day operational leader for your team, translating strategy into consistent execution while remaining close enough to the work to jump in on escalations, coach live customer calls, and know your team's book of business as well as they do.

You'll be instrumental in maturing a developing team: reinforcing playbooks, driving accountability to KPIs and health metrics, and building the habits and skills that turn early-tenure CSMs into future leaders. Working closely with Sales, Onboarding, Product, and Support, you'll advocate for customer needs, remove barriers, and ensure every customer interaction reflects Cin7's commitment to world-class service. Your work will directly influence retention, growth, product improvement, and customer loyalty.
What you'll do:
  • Lead, coach, and develop a team of Customer Success Managers, setting clear expectations and driving daily execution
  • Provide hands-on coaching-through live call shadowing, real-time feedback, and active support in customer engagements
  • Own team-level outcomes including retention, product adoption, and customer health scores, reporting on progress against targets
  • Manage escalations and complex account situations, jumping in directly to help CSMs and customers navigate with clarity and empathy
  • Drive operational rigor-refining playbooks, cadences, and processes to increase consistency, visibility, and team efficiency
  • Ensure your team executes tech-touch and human-touch playbooks at scale across a high-volume book of SMB and mid-market accounts
  • Support QBRs, pricing reviews, value proposition pitches, and client escalation calls for key accounts within your team's portfolio
  • Track team and customer health, identify risks early, and implement mitigation strategies
  • Build foundational CS habits across your team-CRM discipline, success planning, customer outreach cadence, and playbook execution
  • Collaborate cross-functionally with Product, Sales, and Support to elevate the voice of the customer and resolve barriers to customer success
  • Contribute to the development of Customer Success frameworks, resources, and operating processes as we scale
  • Hire, develop, and retain top CS talent while fostering a culture of accountability, ownership, and collaboration
What you'll bring:
  • 6+ years in a customer-facing role within high-velocity SaaS Customer Success, Account Management, or similar environments
  • 3+ years of direct people management experience in a Customer Success or Account Management organization, including performance management, coaching, and hiring
  • Experience working with supply chain, manufacturing, commerce, or retail customers
  • Proven skills in client retention, strategic account management, and results-oriented customer relationship development
  • Strong operational acumen and a metrics-based management style, including hands-on experience managing workflows through KPIs and SLAs
  • A proactive, resourceful, and autonomous working style-comfortable owning challenges and driving solutions
  • Experience navigating and influencing cross-functional teams to deliver customer outcomes
  • Strong communication skills, with the ability to simplify technical concepts for different audiences
  • A high level of empathy and customer-centricity, especially in challenging situations
  • Data fluency-comfortable analyzing usage patterns, KPIs, and business impact
  • Demonstrated expertise leveraging platforms such as Salesforce, ChurnZero, Gong, and emerging AI tools to improve visibility, efficiency, and performance
  • A record of building future leaders and contributors through consistent coaching and mentorship
  • A continuous improvement mindset: curious, adaptable, and eager to learn
  • Bachelor's degree or equivalent practical experience
In return, we offer:
  • Comprehensive benefits to support your health and future, including medical, dental, vision, paid family leave and a 401(k) with company match.
  • Time to recharge, with a flexible PTO policy plus a dedicated Global Cin7 Day to focus on your own wellbeing.
  • A culture of connection and inclusion, where diversity is celebrated and everyone supports each other's success.
  • Opportunities to grow, with access to learning resources, professional development, and clear pathways for career progression.
  • A connected global team, with frequent company-sponsored events and activities that bring us closer together, no matter where we work.
$100,000 - $110,000 a year
100-110k USD base salary + 20% variable
Why CIN7?

CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. 

At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do.  We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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