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Cibc Bank Customer Service Jobs (NOW HIRING)

CIBC

Senior Auditor

New York, NY · Hybrid

$125K - $130K/yr

To learn more about CIBC, please visit CIBC.com CIBC Bank USA seeks a Senior Auditor to assess and ... services industry. Experience must include at minimum: 3 years of experience with developing ...

CIBC

Senior Auditor

New York, NY · On-site

$125K - $130K/yr

To learn more about CIBC, please visit CIBC.com CIBC Bank USA seeks a Senior Auditor to assess and ... services industry. Experience must include at minimum: 3 years of experience with developing ...

CIBC

Sr Manager, Software Engineering

Chicago, IL · Hybrid

$150K - $165K/yr

To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of CIBC Bank US ... Microsoft Azure cloud services and distributed systems architecture * Experience with vendor ...

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Tampa, FL · On-site

$14 - $15.20/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Killeen, TX · On-site

$14.50 - $19.75/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

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Cibc Bank Customer Service information

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$26

How much do cibc bank customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for cibc bank customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a CIBC Bank Customer Service representative do?

A CIBC Bank Customer Service Representative assists clients with their banking needs, such as opening accounts, processing transactions, answering inquiries, and resolving issues. They provide information about CIBC products and services, help customers access online banking, and ensure a positive client experience. Their role requires excellent communication skills, problem-solving abilities, and a strong understanding of bank policies and procedures.

What are the key skills and qualifications needed to thrive as a CIBC Bank Customer Service representative, and why are they important?

To thrive as a CIBC Bank Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and digital transaction tools is often required. Exceptional interpersonal skills, patience, and attention to detail help you build rapport and resolve client concerns efficiently. These skills ensure customer satisfaction, compliance, and a positive banking experience, which are crucial for the bank’s reputation and client retention.

What are some common challenges faced by CIBC Bank Customer Service representatives, and how are they supported in overcoming these challenges?

CIBC Bank Customer Service representatives often handle a high volume of customer inquiries, which can include resolving complex account issues, managing upset clients, and adapting quickly to new banking products or policies. To help manage these challenges, CIBC provides comprehensive training, access to knowledge bases, and support from team leaders and experienced colleagues. The work environment emphasizes collaboration, with regular team meetings and open communication channels to share best practices and ensure customer concerns are addressed efficiently.

What is the difference between Cibc Bank Customer Service vs Cibc Bank Teller?

AspectCibc Bank Customer ServiceCibc Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; cash handling and banking training
Work EnvironmentCall centers, branch support, online platformsBank branches, face-to-face customer interactions
Employer & Industry UsageUsed across banking and financial servicesPrimarily in retail banking branches
Common Search & ComparisonCustomer service roles in bankingFrontline banking roles involving cash and account management

While both roles serve banking customers, Cibc Bank Customer Service typically involves remote or call center support, focusing on resolving inquiries and account issues. Cibc Bank Tellers work directly in branches, handling cash transactions and in-person customer service. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Cibc Bank Customer Service jobs

What job categories do people searching Cibc Bank Customer Service jobs look for?

The top searched job categories for Cibc Bank Customer Service jobs are:

Cibc Bank Customer Service jobs near you
Infographic showing various Cibc Bank Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Auditor

CIBC

New York, NY • Hybrid

$125K - $130K/yr

Full-time

Posted 7 days ago

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

CIBC Bank USA seeks a Senior Auditor to assess and validate complex financial models to identify model risks, evaluate model design, and determine models' operating effectiveness. Perform control testing of quantitative and qualitative models. Identify gaps and validate deficiencies according to established audit methodologies. Document audit results and communicate risks and impacts to stakeholders. Lead continuous monitoring activities. Leverage data analytics and artificial intelligence tools to improve audit efficiency. #LI-DNI

Position requires a Master's degree in Statistics, Data Science, or a related quantitative field, and 3 years of model risk experience in the financial services industry. Experience must include at minimum: 3 years of experience with developing, validating, or auditing financial models; 3 years of experience with applying U.S. Model Risk regulatory guidance; 2 years of experience with risk rating models; 2 years of experience with managing projects and coordinating stakeholder communications; 2 years of experience with programming in Python, SAS, or R; and 1 year of experience with leveraging data analytics tools to review financial models. Part-time telecommuting is permitted.

Job location: New York, NY. RATE OF PAY: $125,000.00 - $130,000.00 per year. To apply, please visit https://www.cibc.com/en/about-cibc/careers.html and enter Job Requisition ID 2617258 . Alternatively, please send your resume, cover letter, and a copy of the ad to: CIBC, Attn.: H. Lazzaro, 300 Madison Avenue, New York, NY 10017.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

NY-New York, 300 Madison Ave Fl 6

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Audit Management, Internal Controls, Operating Effectiveness, Risk Based Auditing, Risk Management and Mitigation, Work Collaboratively

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