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Cibc Bank Customer Service Jobs (NOW HIRING)

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Tampa, FL · On-site

$14 - $15.20/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Tampa, FL · On-site

$14 - $15.20/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Tampa, FL · On-site

$14 - $15.20/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Killeen, TX · On-site

$14.50 - $19.75/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Tampa, FL

$15 - $20.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

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All JobsCibc Bank Customer Service Jobs

Cibc Bank Customer Service information

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How much do cibc bank customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for cibc bank customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CIBC Bank Customer Service Representative, and why are they important?

To thrive as a CIBC Bank Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and digital transaction tools is often required. Exceptional interpersonal skills, patience, and attention to detail help you build rapport and resolve client concerns efficiently. These skills ensure customer satisfaction, compliance, and a positive banking experience, which are crucial for the bank’s reputation and client retention.

What does a CIBC Bank Customer Service Representative do?

A CIBC Bank Customer Service Representative assists clients with their banking needs, such as opening accounts, processing transactions, answering inquiries, and resolving issues. They provide information about CIBC products and services, help customers access online banking, and ensure a positive client experience. Their role requires excellent communication skills, problem-solving abilities, and a strong understanding of bank policies and procedures.

What is the difference between Cibc Bank Customer Service vs Cibc Bank Teller?

AspectCibc Bank Customer ServiceCibc Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; cash handling and banking training
Work EnvironmentCall centers, branch support, online platformsBank branches, face-to-face customer interactions
Employer & Industry UsageUsed across banking and financial servicesPrimarily in retail banking branches
Common Search & ComparisonCustomer service roles in bankingFrontline banking roles involving cash and account management

While both roles serve banking customers, Cibc Bank Customer Service typically involves remote or call center support, focusing on resolving inquiries and account issues. Cibc Bank Tellers work directly in branches, handling cash transactions and in-person customer service. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges faced by CIBC Bank Customer Service representatives, and how are they supported in overcoming these challenges?

CIBC Bank Customer Service representatives often handle a high volume of customer inquiries, which can include resolving complex account issues, managing upset clients, and adapting quickly to new banking products or policies. To help manage these challenges, CIBC provides comprehensive training, access to knowledge bases, and support from team leaders and experienced colleagues. The work environment emphasizes collaboration, with regular team meetings and open communication channels to share best practices and ensure customer concerns are addressed efficiently.
More about Cibc Bank Customer Service jobs
What job categories do people searching Cibc Bank Customer Service jobs look for? The top searched job categories for Cibc Bank Customer Service jobs are:
Cibc Bank Customer Service jobs near you
Infographic showing various Cibc Bank Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Commercial Banking Associate - Equipment Finance

Commercial Banking Associate - Equipment Finance

CIBC

Chicago, IL • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
The Equipment Finance Associate works in a dynamic environment alongside Sales, Operations, Asset Management and Management colleagues to originate loans and leases. This candidate will support new business origination, servicing of the existing portfolio of loans and leases, and developing sales materials. This role will cover CIBC Equipment Finance's nationwide business.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed
  • Coordinate transactions from opportunity inception through booking.
  • Create marketing materials, term sheets, and market presentations
  • Assist with pricing, credit approval preparation, document negotiation
  • Support end-to-end relationship management including portfolio servicing and payoff requests
  • Learn the credit culture of CIBC Bank USA in order to present appropriate credits for approval
  • Maintain Salesforce pipeline and client/prospect records
  • Engage with asset management and operations in the execution and original transactions as well as ongoing portfolio maintenance

Who You Are
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You're driven to succeed. You're motivated by accomplishing your goals and delivering your best to make an impact.
  • You have a degree/diploma in accounting, finance, or a related field. Minimum of 1-3+ years of experience in within the banking or financial services industry.
  • Formal Credit Training completed

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of$85,000 - $110,000for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions
What you need to know
  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
IL-120 S LaSalle St
Employment Type
Regular
Weekly Hours
40
Skills
Commercial Banking, Credit Training

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