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Cibc Bank Customer Service Jobs (NOW HIRING)

CIBC

$200K - $240K/yr

... bank products and services * Learn the credit culture of CIBC Bank USA in order to present ... Participate in review and customer contact for underperforming loans and equipment leases with ...

New

CIBC

$200K - $240K/yr

... bank products and services * Learn the credit culture of CIBC Bank USA in order to present ... Participate in review and customer contact for underperforming loans and equipment leases with ...

New

CIBC US

$200K - $240K/yr

... bank products and services * Learn the credit culture of CIBC Bank USA in order to present ... Participate in review and customer contact for underperforming loans and equipment leases with ...

New

CIBC US

$200K - $240K/yr

... bank products and services * Learn the credit culture of CIBC Bank USA in order to present ... Participate in review and customer contact for underperforming loans and equipment leases with ...

New

CIBC

Head of Treasury Management Sales

Chicago, IL · On-site

$250K - $325K/yr

... of CIBC Bank USA's treasury management sales organization. This role is pivotal in driving fee ... service and product teams. Details on your work arrangement will be discussed at the time of your ...

MCI Careers

Bank Customer Service Representative

Tampa, FL

$15 - $20.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI

Bank Customer Service Representative

Killeen, TX

$14.25 - $19.50/hr

Position Responsibilities This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support ...

MCI Careers

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI

Bank Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

Valor VIP

Bank Customer Service Representative

Tampa, FL

$14.50 - $19.75/hr

Position Responsibilities This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support ...

MCI Careers

Bank Customer Service Representative

Tampa, FL · On-site

$14 - $15.20/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

ValorVIP

Bank Customer Service Representative

Tampa, FL · On-site

$14 - $15.20/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

MCI

Bank Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in ...

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All JobsCibc Bank Customer Service Jobs

Cibc Bank Customer Service information

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How much do cibc bank customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for cibc bank customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CIBC Bank Customer Service Representative, and why are they important?

To thrive as a CIBC Bank Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and digital transaction tools is often required. Exceptional interpersonal skills, patience, and attention to detail help you build rapport and resolve client concerns efficiently. These skills ensure customer satisfaction, compliance, and a positive banking experience, which are crucial for the bank’s reputation and client retention.

What does a CIBC Bank Customer Service Representative do?

A CIBC Bank Customer Service Representative assists clients with their banking needs, such as opening accounts, processing transactions, answering inquiries, and resolving issues. They provide information about CIBC products and services, help customers access online banking, and ensure a positive client experience. Their role requires excellent communication skills, problem-solving abilities, and a strong understanding of bank policies and procedures.

What is the difference between Cibc Bank Customer Service vs Cibc Bank Teller?

AspectCibc Bank Customer ServiceCibc Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; cash handling and banking training
Work EnvironmentCall centers, branch support, online platformsBank branches, face-to-face customer interactions
Employer & Industry UsageUsed across banking and financial servicesPrimarily in retail banking branches
Common Search & ComparisonCustomer service roles in bankingFrontline banking roles involving cash and account management

While both roles serve banking customers, Cibc Bank Customer Service typically involves remote or call center support, focusing on resolving inquiries and account issues. Cibc Bank Tellers work directly in branches, handling cash transactions and in-person customer service. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges faced by CIBC Bank Customer Service representatives, and how are they supported in overcoming these challenges?

CIBC Bank Customer Service representatives often handle a high volume of customer inquiries, which can include resolving complex account issues, managing upset clients, and adapting quickly to new banking products or policies. To help manage these challenges, CIBC provides comprehensive training, access to knowledge bases, and support from team leaders and experienced colleagues. The work environment emphasizes collaboration, with regular team meetings and open communication channels to share best practices and ensure customer concerns are addressed efficiently.
More about Cibc Bank Customer Service jobs
What job categories do people searching Cibc Bank Customer Service jobs look for? The top searched job categories for Cibc Bank Customer Service jobs are:
Cibc Bank Customer Service jobs near you
Infographic showing various Cibc Bank Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 21% Full Time, and 78% Part Time. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Equipment Finance: Managing Director, Sr. Business Development Officer

Equipment Finance: Managing Director, Sr. Business Development Officer

CIBC

On-site, Remote

$200K - $240K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

The Equipment Finance Business Development Officer works in a dynamic environment alongside Operations, Asset Management and Management colleagues to originate loan and lease production. Once originated, this candidate will also manage the portfolio of loans and leases originated that have been originated. This role will require utilizing an existing rolodex of centers of influence to generate new equipment finance opportunities across the United States.

You can effectively perform all work activities remotely and will only be required to be on-site on an occasional basis.

How You'll Succeed

  • New Business Development by prospecting, qualifying, and closing new client relationships across Middle Market, Mid-Corporate and/or Large Corporate clients with a focus on obtaining new relationships not covered by existing CIBC Bank USA banking colleagues
  • Win and nurture client relationships by initiating outbound calls, on-site presentations, and attendance at industry events
  • Gather initial credit package information for evaluation and act as client liaison through credit negotiation and execution
  • Lead deal structuring, pricing and credit negotiation
  • Effectively manage existing commercial loan/lease relationships and cross-sell other bank products and services
  • Learn the credit culture of CIBC Bank USA in order to present appropriate credits for approval
  • Maintain Salesforce pipeline and client/prospect records
  • Participate in review and customer contact for underperforming loans and equipment leases with objective of obtaining payments or preparing assets for sale
  • Engage with asset management and operations in the execution and original transactions as well as ongoing portfolio maintenance

Who You Are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

  • You're driven to succeed. You're motivated by accomplishing your goals and delivering your best to make an impact.

  • You have a degree/diploma in accounting, finance, or a related field. Minimum of 15 years of experience in Compliance, Risk Management, or Legal roles within the banking or financial services industry; extensive knowledge of applicable banking laws and compliance frameworks.

  • You are a strong communicator. Expert interpersonal, communication (oral and written) and problem-solving skills, including effective engagement with all levels of the organization, including senior management, board of directors and regulators. Proven business development experience and generating revue growth within the Equipment Finance space.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $200,000.00 - $240,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidaysand 401(k), in addition to other special perks reserved for our team members.

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At CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-01-31

Job Location

TX - 2121 N. Pearl Street

Employment Type

Regular

Weekly Hours

40

Skills

Business Development, Client Service, Competitive Intelligence (CI), Customer Retentions, New Business Acquisition, People Management, Promotional Activities, Relationship Management

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