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$33

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How much do church mutual jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for church mutual in the United States is $85.94, according to ZipRecruiter salary data. Most workers in this role earn between $67.07 and $93.99 per hour, depending on experience, location, and employer.

What is Church Mutual?

Church Mutual is an insurance company specializing in providing coverage and risk management services to religious organizations, schools, camps, and nonprofits. Founded in 1897, Church Mutual offers property, liability, workers’ compensation, and commercial auto insurance tailored to the unique needs of its clients. The company is known for its expertise in serving faith-based organizations and its commitment to community safety and support. Church Mutual also offers resources and training to help organizations manage risks and protect their people and property.

What are the key skills and qualifications needed to thrive as an insurance underwriter at Church Mutual?

To excel as an Insurance Underwriter at Church Mutual, you need strong analytical skills, attention to detail, and a solid understanding of risk assessment, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with underwriting software, risk evaluation tools, and industry certifications such as CPCU are valuable. Effective communication, decision-making, and customer service skills set top performers apart in this role. These competencies ensure accurate risk evaluation, sound policy decisions, and excellent client relationships, which are critical for the company's success.

What are the typical responsibilities of an insurance professional at Church Mutual?

Insurance professionals at Church Mutual are responsible for underwriting policies, managing client accounts, and addressing claims related to religious organizations, schools, and nonprofits. They collaborate closely with risk control specialists and client service teams to ensure tailored coverage and proactive risk management. By providing specialized insurance solutions and excellent customer service, team members help protect communities and advance Church Mutual’s mission of safeguarding organizations that serve others.

What is the difference between Church Mutual vs Insurance Agent?

AspectChurch MutualInsurance Agent
CertificationsProperty & Casualty licenses, insurance certificationsProperty & Casualty licenses, insurance certifications
Work EnvironmentSpecializes in religious and non-profit organizationsVaries; can include personal, commercial, or specialized insurance
Employer & Industry UsageInsurance companies, focusing on faith-based clientsInsurance agencies, serving diverse clients
Common Search/ComparisonYesYes

Church Mutual and Insurance Agents both require similar licenses and certifications. Church Mutual specializes in providing insurance solutions for religious and non-profit organizations, whereas Insurance Agents work across various sectors, offering a broader range of insurance products. While both roles involve client consultation and policy management, Church Mutual's focus is niche, serving faith-based communities, making it distinct from general Insurance Agents.

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What states have the most Church Mutual jobs?

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Church Mutual jobs near you
Infographic showing various Church Mutual job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $178,751 per year, or $85.9 per hour.

Customer Service Agent I

Church Mutual Insurance, S.I.

Merrill, WI • On-site

$16.75 - $22.50/hr

Other

Re-posted 4 days ago

Job description

What you'll be doing:
As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns.
Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling.
On any given day, you'll:

  • Provide comprehensive direction and solutions to external and internal customers through written and verbal communication.
  • Promptly provide information in response to inquiries to handle and resolve concerns.
  • Create system documentation of all verbal/written interactions with a customer, including any actions that were taken.
  • Gather and enter system data to process transactions and produce contractually correct insurance documents. Document all decisions and communications associated with the process.
  • Analyze, evaluate, and make decisions on eligibility of new business and quote endorsements, recognizing exposures and coverage alternatives. Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents. This includes quoting additional coverages and policies.
  • Maintain assigned tasks on a daily basis.
  • Support Church Mutual customers across a specific geographic region.
  • Support the direct religious Church Mutual product line and Center of Excellence.
  • Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.
  • Extensive interaction with all Church Mutual customers, team members, sales force, and others related to Church Mutual operations.
  • Remain current on company systems, forms, and procedures. Continue to develop knowledge of the property and casualty industry, religions, religious organizations, camps, schools, nonprofits, and operations specific to Church Mutual's business niche.
  • Maintain confidentiality of the organization's customers and data.
  • Participate in individual and team trainings and meetings.
  • Suggest improvements and periodically participate in contact center initiatives to improve effectiveness.
Here's what we expect:
We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish.
  • Property and casualty insurance license required and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
  • High school diploma or equivalent required.
  • Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.
  • Post-secondary education or participation in recognized insurance education courses is desirable.
  • Experience documenting during telephone conversations strongly recommended.
  • Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.
  • Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.
  • Strong verbal and written communication skills.
  • Excellent multitasking and prioritization skills.
  • Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.
  • Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.
  • Positive, professional, and customer-oriented attitude.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.
• We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish.
• Property and casualty insurance license required, and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
• High school diploma or equivalent required.
• Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.
• Post-secondary education or participation in recognized insurance education courses is desirable.
• Experience documenting during telephone conversations strongly recommended.
• Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.
• Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.
• Strong verbal and written communication skills.
• Excellent multitasking and prioritization skills.
• Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.
• Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.
• Positive, professional, and customer-oriented attitude.

Apply