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Childplus Jobs in Georgia (NOW HIRING)

Family Service Assistant

Augusta, GA · On-site

$17 - $21.50/hr

Maintain accurate and detailed documentation of case management services within ChildPlus software and other required data management systems. * Conduct Home Visits. * Develop community partnerships ...

Family Service Assistant

Augusta, GA · On-site

$17 - $21.50/hr

Maintain accurate and detailed documentation of case management services within ChildPlus software and other required data management systems. * Conduct Home Visits. * Develop community partnerships ...

Family Service Assistant

Decatur, GA · On-site

$17.50 - $22.50/hr

Maintain accurate and detailed documentation of case management services within ChildPlus software and other required data management systems. * Conduct Home Visits. * Develop community partnerships ...

Family Service Assistant

Augusta, GA · On-site

$17 - $21.50/hr

Maintain accurate and detailed documentation of case management services within ChildPlus software and other required data management systems. * Conduct Home Visits. * Develop community partnerships ...

Maintain accurate, complete student health records in ChildPlus, including tracking against 30-, 45-, 60-, and 90-day deadlines. * Participate in RTI, SST, IEP, and/or IFSP processes as appropriate.

ERSEA Field Support Specialist

Atlanta, GA · On-site

$17.25 - $22.50/hr

Validate ERSEA data in ChildPlus and ProCare and support corrections. * Rotate across centers to maintain presence, build trust, and ensure consistent enrollment support. * Maintain appropriate ...

Maintain accurate, complete student health records in ChildPlus, including tracking against 30-, 45-, 60-, and 90-day deadlines. * Participate in RTI, SST, IEP, and/or IFSP processes as appropriate.

Proficiency with ChildPlus or similar data systems preferred. EDUCATION, TRAINING, AND EXPERIENCE: Bachelor's degree required in Social Work, Early Childhood Education, Child and Family Development ...

Proficiency with ChildPlus or similar data systems preferred. EDUCATION, TRAINING, AND EXPERIENCE: Bachelor's degree required in Social Work, Early Childhood Education, Child and Family Development ...

Childplus information

See Georgia salary details

$10

$15

$22

How much do childplus jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for childplus in Georgia is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.07 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone who works with ChildPlus software?

A professional working with ChildPlus software is responsible for managing and maintaining program data, tracking child and family information, and generating compliance reports for grant and regulatory agencies. Daily tasks may include entering and updating enrollment records, coordinating with classroom staff and program managers to ensure data accuracy, and providing training or support to team members on using the system effectively. They also frequently collaborate with administrative teams to prepare for audits and performance reviews. The role requires a balance of technical skill, attention to detail, and strong communication to ensure data helps drive informed decision-making within the organization.

What is a ChildPlus job?

A ChildPlus job typically refers to a role that involves using ChildPlus, a comprehensive data management software designed for Head Start and Early Head Start programs. Professionals in these roles often manage child enrollment, track compliance, generate reports, and ensure program efficiency. Positions may include data entry specialists, program coordinators, or administrators who oversee data-driven decision-making. Strong organizational and analytical skills are essential for success in a ChildPlus-related job.

What are the key skills and qualifications needed to thrive in the Childplus position, and why are they important?

To excel in a ChildPlus Specialist or Administrator role, candidates typically need strong data management abilities, experience in early childhood education program administration, and a solid understanding of Head Start or similar compliance requirements. Familiarity with the ChildPlus software system, proficiency in Microsoft Office, and, in some cases, certification in data analysis or project management are highly valued. Attention to detail, strong organizational skills, and effective communication set top performers apart in this position. These skills are essential for ensuring accurate reporting, effective program monitoring, and smooth coordination within a child services or educational organization.

Infographic showing various Childplus job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,139 per year, or $15.9 per hour.
Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

Procare Solutions

Atlanta, GA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

About Procare
ChildPlus by Procare Solutions, exists to help our users monitor and manage their programs, to make informed decisions, and maintain compliance. With more than 35 years of experience, ChildPlus Software was the first Head Start data management software to simplify the day-to-day challenges of Head Start operations with outstanding software, service, and support. Our seamless design is easy to adopt and allows users to customize nearly every feature for a truly unique experience. With ChildPlus, you can centralize your children's data, analyze reports to make data-driven decisions, and track trends. Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and
unparalleled service.
Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.
A Little About the Role
The Bilingual Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer's issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket.
What you'll do:
  • Primarily responsible for delivering service and support to clients via telephone, e-mail, chat, and appointments
  • Communicate professionally and effectively in client interactions
  • Provide technical assistance and guidance in all aspects of the software
  • Ask probing questions to obtain an accurate understanding of client's needs
  • Research and provide possible solutions by using analytical, problem-solving, departmental resources, and organizational skills
  • Troubleshoot and escalate all potential issues appropriately
  • Accurately document all internal and external communications in a timely manner
  • Review open cases daily and complete follow-up weekly
  • Conduct peer reviews and peer audits as needed
  • Provide backup reception duties for phone, email, appointments, and chats as needed
  • Follow all departmental processes and procedures
  • Perform additional office, documentation, customer service, and special project tasks as required

Our ideal candidate will have:
  • At least 1 year of customer service experience
  • Must be able to communicate with customers both verbally and with written communication in both English and Spanish
  • Ability to multi-task, set priorities, and manage time effectively while providing outstanding customer service
  • Flexible, detail-oriented, self-starter that is a highly motivated quick learner
  • Must possess exceptional communication, analytical, problem-solving, and organizational skills
  • Ability to handle complex/stressful situations with a high level of professionalism
  • Strong team orientation with a focus on collaboration
  • Bachelor's Degree preferred OR equivalent work experience
  • Experience using HubSpot, Slack, SharePoint, and DevOps
  • Familiarity with client ticketing systems, VOIP, appointment, video, and chat software
  • Experience with SQL, DevExpress, collaboration software, data visualization, messaging, API, and integration tools
  • Technical writing experience
  • Knowledge of Head Start/Early Head Start
  • Experience using ChildPlus Software

Physical Requirements:
  • This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
  • Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
  • Use of computer, telephone, and other office equipment for the greater part of the workday
  • Occasional travel may be required for this position

Why Procare?
  • Excellent comprehensive benefits packages including: medical, dental, & vision plans
  • HSA option with employer contributions
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Employee Stock Purchase Plan
  • Employee Discount Program
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement and continued Professional Development
  • Fast paced, high energy workplace environment in prime downtown location
  • Regular company provided meals

Salary
$23 - $25/hour DOE
Location
This position is based in our Atlanta, GA office. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.