Description
Child Action is a private, non-profit corporation created in 1976 to promote the education and social welfare of children and families and to advocate on their behalf. Our programs include resource and referral services for families seeking child care, child care subsidies for qualifying families, recruitment and professional development of the child care workforce, and family education and support.
We are seeking individuals who are highly organized, have the ability to multi-task, provide excellent customer service, have good problem-solving skills, and have the ability to understand the challenges facing families from a variety of ethnic and economic communities.
Please note that completing the job application is a mandatory requirement for this position.
Typical Duties:
Event Coordination
• Support planning and execution of in-person and virtual Child Action events, fairs, and community engagement activities.
• Provide support for event logistics, setup, materials, staffing, registration.
• Represent the agency at events and engage directly with families, providers, and partners.
• Support tracking for event attendance, outcomes, and follow-up actions.
Outreach Activities
• Develop and implement outreach plans to increase visibility of agency programs and services.
• Build and maintain relationships with childcare providers, families, community organizations, and other stakeholders.
• Conduct presentations and informational sessions for parents, providers, and partner groups.
• Participate in external community meetings, fairs, and outreach initiatives to distribute information and respond to inquiries.
• Provide accurate information and guidance to community members, families, and childcare providers regarding available services.
Marketing and Communications
• Collaborate to draft outreach materials including flyers, brochures, handouts, and event materials.
• Collect digital content for Child Action's social media channels.
• Support brand consistency in all external communications.
• Coordinate with internal teams to maintain up-to-date and accurate messaging.
Data Collection and Reporting
• Maintain detailed records of outreach activities, event metrics, and community contacts.
• Analyze outreach and event data to assess effectiveness and guide strategy.
• Prepare activity reports for internal review and to provide input for future planning.
Collaboration and Professional Development
• Work with internal departments to align outreach and event activities with organizational priorities.
• Participate in staff meetings, training, and professional development opportunities.
• Perform other duties as assigned.
Requirements
Education & Experience:
• Associate's degree (AA) in Communications, Early Childhood Education, Social Work, or related field. Two years of comparable experience may substitute for a degree.
• Minimum of two years of experience in event coordination, community outreach, public relations, social services, early childhood education, or similar.
Qualifications, Knowledge, Abilities:
• Strong interpersonal skills with the ability to communicate with diverse audiences.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and common digital communication tools.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Ability to work independently and within a team environment.
• Flexibility to work evenings and weekends as required.
• Valid driver's license and ability to travel within the county.
• Ability to understand issues facing families from varied cultural and economic backgrounds and respond with respect and empathy.
• Knowledge of childcare systems and early childhood education preferred.
Physical Factors:
• Works in an office setting. Work is primarily sedentary and requires light physical effort; may require greater physical effort on an incidental basis
• Possess visual capability and digital dexterity to operate a computer and other standard office equipment
• Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen
• Should be able to bend to access files and be able to lift up to 10 lbs. of files.
• Eligible to work overtime.
FLSA Status: Exempt
Supervisory: No
Pay Grade Range: $70,304 - $85,000 annually
Closing Date: Until filled
Hours: Must be able to work full-time, 40.0 hours per week (8.0 hours a day), Monday through Friday. All employees must be able to work additional overtime and weekend hours as required.
Benefits: Cafeteria package for group medical, dental, dependent care reimbursement, and/or out-of-pocket health expenses; 12 holidays; 15 vacation days; 12 health leave days; life insurance; long-term disability insurance; employee assistance program; and 401(k) retirement plan
*Child Action is an Equal Opportunity employer and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.