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Chief Support Officer Jobs (NOW HIRING)

Tria Federal

Program Support Officer

Washington, DC

Experience with military service, combatant command, or Joint Chief of Staff planning activities is ... officers on a staff at the service component command or higher. Responsibilities: * Support ...

VTG

Intel Operations Support Officer

Chantilly, VA · On-site

As a Intelligence Operations Support Officer, a typical day will include the following duties ... Served as Chief or Referent for a specialized operations position desired. • Experience in ...

VTG

Intel Operations Support Officer

Chantilly, VA · On-site

As a Intelligence Operations Support Officer, a typical day will include the following duties ... Served as Chief or Referent for a specialized operations position desired. • Experience in ...

Tria Federal

Program Support Officer

Washington, DC · On-site

Experience with military service, combatant command, or Joint Chief of Staff planning activities is ... officers on a staff at the service component command or higher. Responsibilities: * Support ...

Tria Federal

Program Support Officer

Washington, DC · On-site

Experience with military service, combatant command, or Joint Chief of Staff planning activities is ... officers on a staff at the service component command or higher. Responsibilities: * Support ...

Capital CFO+

Chief Financial Officer

Saratoga Springs, NY · On-site

$30 - $35/hr

Company parties Chief Financial Officer (PT and FT opportunities available) Job Title: CFO Pay rate ... We support, we lead and we provide. We work in your business, so that you can focus your attention ...

Now CFO

CFO Consultant

Reno, NV · On-site

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the Salt Lake City area. This role is responsible for overseeing ...

Now CFO

CFO Consultant

Boston, MA

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the National market. This role is responsible for overseeing ...

Now CFO

CFO Consultant

Boston, MA · On-site

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the National market. This role is responsible for overseeing ...

Now CFO

CFO Consultant

Salt Lake City, UT

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the Salt Lake City area. This role is responsible for overseeing ...

Now CFO

CFO Consultant

Boston, MA

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the National market. This role is responsible for overseeing ...

Now CFO

CFO Consultant

Salt Lake City, UT · On-site

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the Salt Lake City area. This role is responsible for overseeing ...

Now CFO

CFO Consultant

Salt Lake City, UT

Job Summary We are seeking a highly skilled and experienced CFO Consultant to join our team, supporting a variety of companies in the Salt Lake City area. This role is responsible for overseeing ...

Ascent CFO Solutions

Fractional CFO

Denver, CO · Remote

Ascent CFO Solutions is expanding our bench of experienced financial leaders for high-impact ... Growth & Tech Support: Quarterly professional development stipends and dedicated technology ...

Ascent CFO Solutions, LLC

Fractional CFO

Denver, CO · On-site +1

$120 - $140/hr

Ascent CFO Solutions is expanding our bench of experienced financial leaders for high-impact ... Growth & Tech Support: Quarterly professional development stipends and dedicated technology ...

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Chief Support Officer information

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$25.5K

$166.5K

$276.5K

How much do chief support officer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for chief support officer in the United States is $166,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,000.00 and $195,000.00 per year, depending on experience, location, and employer.

What is a Chief Support Officer?

A Chief Support Officer (CSO) is a senior executive responsible for overseeing and managing a company's customer support and service operations. Their main role is to ensure customers receive excellent support, resolve issues efficiently, and maintain high satisfaction levels. The CSO often leads teams that handle customer inquiries, technical support, and after-sales service, while also strategizing ways to improve service delivery and customer experience across the organization. This role is vital for companies that prioritize customer retention and loyalty.

What are the key skills and qualifications needed to thrive as a chief support officer?

To thrive as a Chief Support Officer, you need a strong background in customer service management, organizational leadership, and a relevant business degree or equivalent experience. Familiarity with customer relationship management (CRM) platforms, analytics tools, and service quality frameworks is typically required. Exceptional communication, problem-solving, and team-building abilities help foster a positive support culture and drive continuous improvement. These skills are critical for ensuring high customer satisfaction, efficient support operations, and alignment with organizational goals.

How does a chief support officer typically collaborate with other executive team members to align support strategies with overall business goals?

A Chief Support Officer (CSO) works closely with other C-suite executives—such as the CEO, COO, and Chief Customer Officer—to ensure support strategies are integrated with the organization’s broader objectives. This involves regular strategy meetings, cross-departmental initiatives, and sharing customer insights that inform product development and operational improvements. CSOs often spearhead projects to enhance customer satisfaction and retention, leveraging data from support teams to drive company-wide enhancements. Effective collaboration requires strong communication skills and the ability to advocate for both customer needs and business priorities.

What is the difference between Chief Support Officer vs Customer Support Manager?

AspectChief Support OfficerCustomer Support Manager
ResponsibilitiesOversees overall support strategy, policy development, and high-level customer experience initiativesManages daily support team operations, handles customer issues, and ensures team performance
Required CredentialsTypically requires executive-level experience, leadership skills, and industry knowledgeRequires customer service experience, team management skills, and relevant industry certifications
Work EnvironmentStrategic, cross-departmental, often executive meetingsOperational, team-focused, direct interaction with support staff and customers
Industry UsageCommon in large organizations with complex support needsWidely used across companies of all sizes for support team management

The Chief Support Officer focuses on strategic leadership and policy development for customer support, while the Customer Support Manager handles daily operations and team management. Both roles are essential but differ in scope and level of responsibility.

What cities are hiring for Chief Support Officer jobs?

Cities with the most Chief Support Officer job openings:

What states have the most Chief Support Officer jobs?

States with the most job openings for Chief Support Officer jobs include:

What are popular job titles related to Chief Support Officer jobs?

For Chief Support Officer jobs, the most frequently searched job titles are:

Infographic showing various Chief Support Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $166,511 per year, or $80.1 per hour.

Program Support Officer

Washington, DC

Tria Federal
IT Services • 501 - 1,000 employees
Learn more about Tria Federalexternal

Full-time

Posted 15 days ago

Job description

Job Description:

Tria Federal is seeking an experienced Program Support Officer (Senior Staff Officer) to support the Operations and Integrations Plans Division at Defense Intelligence Agency's Deputy Director for Global Integrations (DDGI)

Basic Requirements:  

  • Bachelor's degree (BA/BS)
  • 5+ years of experience 
  • Active TS/SCI w/ CI Poly 

Additional Qualifications:

  • Experience with military service, combatant command, or Joint Chief of Staff planning activities is preferred.
  • Experience as an O-5 level command Operations Officer and/or higher level staff officer (DOD O2-O3/E7 or equivalent GS/GG)
  • Experience with Joint and Strategic Policy.
  • SharePoint data and information management
  • Experience engaging with internal/external stakeholders to collect, store, analyze, sort, and integrate diverse data into recommendations, assessments, or presentations.
  • Experience with Department of Defense programs relating to military readiness, joint training, exercises, and lessons learned.
  • Experience as a staff officer, executive officer, planner, or operations officers on a staff at the service component command or higher.

Responsibilities: 

  • Support planning, developing, identifying, and justifying task execution for the Division.
  • Provide utility support to all branch projects through knowledge and task management.
  • Synchronize and coordinate operations across the Plans Division.
  • Support joint and strategic planning portfolio leads.
  • Support the review, draft, and/or update of Policies or Standard Operating Procedures 

ACTIVE TS/SCI with CI POLY CLEARANCE REQUIRED* MUST BE U.S. CITIZEN

Work Location: ON-SITE SUPPORT DIA HQ in Washington D.C. 

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