Chief Service Officer Jobs (NOW HIRING)

Description

Pueo is known for bringing the best talent and unique tools to every opportunity. Pueo's Parliament (aka workforce) is composed of professionals who are seeking the opportunity to work in a business organization that thrives on career development and independence. In support of mission and professional growth, our Parliament has supported the development of multiple patents, proprietary tools, and applications as well as trademarked processes.

Our organization emphasizes career development across multiple career environments (at the members own pace) and ensures those who contribute broadly are properly rewarded. Pueo has four career environments where every member of the parliament can participate. Each environment has opportunities available for all levels. Opportunities are framed by an employee's desires and capabilities, and we ensure challenges, growth, and unique experiences are available for employees at all levels.

Our Career Environments (Program, Functional, Service, and Leadership) provide numerous opportunities for employees to invest in their personal growth and those things that offer fulfillment. We invest in helping our members create and execute their career development plans. Our Pods (small teams of 5 or less) are comprised of personnel with similar skillsets to ensure mentorship, understanding, and peer support.

OVERVIEW:

We are seeking a Business Development Manager and Growth Director and you will report to the Deputy Chief Service Officer. You will lead a team of three growth professionals and drive the full lifecycle of business development activities across the federal contracting portfolio.

GENERAL DUTIES:

• Serve as the primary Joint Venture (JV) liaison to the executive overseeing JV relationships, ensuring strategic alignment and timely communication across all partnerships.
• Lead and manage all partner engagements, including identification, qualification, and cultivation of teaming relationships that expand competitive positioning.
• Build and maintain relationships with government program offices, contracting officers, and end users to gather competitive intelligence and position the company ahead of formal solicitations.
• Represent the company as the primary lead at partner host events, industry conferences, industry days, and government engagement forums to build brand recognition and generate new business leads.
• Own the overall pipeline development process, including opportunity identification, qualification, gate reviews, and progression tracking from opportunity lead through contract award.
• Maintain and manage the Partner Library, ensuring all non-disclosure agreements, teaming agreements, partner capabilities, past performance data, and relationship histories are current and accessible.
• Lead, mentor, and develop a team of three growth professionals, providing clear direction, performance feedback, and professional development to build a high performing growth organization.
• Conduct market research and competitive analysis to identify emerging requirements, contract vehicles, and growth opportunities aligned with the company's core service areas (Cybersecurity, IT Infrastructure, and Business Intelligence).
• Provide regular pipeline status reports, win/loss analyses, and growth forecasts to CSO and executive leadership.
• Collaborate with program managers, service delivery directors, and the CSO to align growth strategy with current contract performance and recompete timelines.
• Adapt quickly to shifting priorities, evolving acquisition timelines, and emerging government requirements while maintaining consistent progress across all active pursuits.
• Perform additional duties as assigned by the Chief Service Officer and Deputy Chief Service Officer to support organizational growth objectives and corporate priorities.
• Participate in proposal writing as needed.

Knowledge:

• Thorough understanding of the federal government business development lifecycle, including opportunity identification, capture management, proposal development, and contract award processes.
• Working knowledge of federal acquisition regulations (FAR), contract vehicles (GSA, GWAC, BPA, IDIQ), and the competitive procurement environment across DoD, IC, and civilian agencies.
• Familiarity with Shipley or equivalent business development and proposal management methodologies.
• Understanding of teaming agreement structures, joint venture partnerships, and subcontracting arrangements within the federal cyber and IT services market.

Skills:

• Proven pipeline management and opportunity tracking using CRM tools and business development databases.
• Strong written and verbal communication skills, including the ability to develop and deliver compelling presentations to government clients, industry partners, and executive leadership.
• Skilled in relationship building and strategic networking across government, industry, and partner organizations.
• Effective team leadership, including the ability to set priorities, delegate tasks, and hold team members accountable for deliverables.
• Proficient in Microsoft Office 365, SharePoint, and project/task management tools (e.g., ClickUp).

Abilities:

• Demonstrated ability to lead and develop a team of growth professionals, fostering accountability, professional development, and a results oriented culture.
• Ability to manage multiple concurrent pursuits and shifting priorities in a fast paced, deadline driven environment without sacrificing quality or attention to detail.
• Ability to quickly adapt to evolving acquisition timelines, emerging government requirements, and changing organizational priorities.
• Ability to represent the organization at industry events, conferences, and partner engagements with professionalism and executive presence.
• Ability to think strategically while executing tactically, translating organizational growth goals into actionable plans and measurable outcomes.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree in Business Administration, Marketing, Communications, or Related Field [As a substitution for a Bachelor's degree, 10 years of proven experience in federal business development, capture management, or growth leadership within the government contracting industry]
• Minimum 7 years of proven experience in federal business development, capture management, or growth leadership within the government contracting industry
• Minimum 3 years of demonstrated leadership experience managing and developing a team
• Documented track record of winning new business in the federal cyber and IT services market, including demonstrated success in pipeline development, capture execution, and proposal leadership.

CLEARANCE:

• U.S. Citizenship required

Pueo is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. Pueo takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.