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Chief Retail Officer Jobs (NOW HIRING)

Proficiency in development and oversight of retail strategies; proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills ...

Proficiency in development and oversight of retail strategies; proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills ...

You'll support our Chief Digital Officer, Chief Retail Officer, and VP, DTC and independently manage everything from calendar and travel arrangements to running offsites and other special projects ...

You'll support our Chief Digital Officer, Chief Retail Officer, and VP, DTC and independently manage everything from calendar and travel arrangements to running offsites and other special projects ...

You'll support our Chief Digital Officer, Chief Retail Officer, and VP, DTC and independently manage everything from calendar and travel arrangements to running offsites and other special projects ...

You'll support our Chief Digital Officer, Chief Retail Officer, and VP, DTC and independently manage everything from calendar and travel arrangements to running offsites and other special projects ...

Provides direct administrative and clerical support to the Chief Retail Operations and Sustainability Officer and Vice President of DGR including scheduling, travel arrangements, and meeting ...

You'll support our Chief Digital Officer, Chief Retail Officer, and VP, DTC and independently manage everything from calendar and travel arrangements to running offsites and other special projects ...

NY · On-site

$120 - $180/hr

Chief Retail Officer Key Partners: Executive Leadership Team, Vendors, Retail Buyers / Accounts, Finance, Operations 1. Context, Mandate & Objective of the Role TRX is a globally recognized ...

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Chief Retail Officer information

See salary details

$25.5K

$166.5K

$276.5K

How much do chief retail officer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for chief retail officer in the United States is $166,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,000.00 and $195,000.00 per year, depending on experience, location, and employer.

What is the difference between Chief Retail Officer vs Retail Director?

AspectChief Retail OfficerRetail Director
ResponsibilitiesOversees overall retail strategy, brand development, and executive decision-makingManages daily retail operations, sales targets, and team management
Required CredentialsTypically requires extensive retail management experience, bachelor's or master's degree in business or related fieldLikely to have similar experience and education, often with retail management certifications
Work EnvironmentExecutive-level setting, corporate headquarters, strategic planningStore-level or regional management, operational focus

The Chief Retail Officer focuses on high-level strategy and brand growth, while the Retail Director handles daily operations and team management. Both roles require retail experience and leadership skills, but the CRO operates at an executive level with broader responsibilities.

What are the key skills and qualifications needed to thrive as a chief retail officer, and why are they important?

A Chief Retail Officer needs extensive experience in retail management, strategic planning, and financial acumen, usually backed by a relevant degree and executive experience. Familiarity with retail management systems, data analytics platforms, and supply chain technologies is essential for operational oversight. Exceptional leadership, communication, and adaptability are critical soft skills for driving teams and responding to market changes. These competencies enable the Chief Retail Officer to optimize sales performance, ensure customer satisfaction, and steer the organization’s growth in a competitive retail environment.

How does a chief retail officer typically collaborate with other executive leaders to drive company-wide retail strategy?

A Chief Retail Officer (CRO) works closely with other C-suite executives, such as the CEO, CFO, and Chief Marketing Officer, to align retail operations with the organization's overall strategic goals. This often involves regular cross-departmental meetings, sharing customer insights, and jointly developing initiatives to enhance the retail customer experience and drive sales growth. The CRO also coordinates with heads of merchandising, supply chain, and digital teams to ensure seamless integration across channels. Effective collaboration at this level is crucial for setting priorities, allocating resources, and responding to market trends.

What is a chief retail officer?

A Chief Retail Officer (CRO) is a high-level executive responsible for overseeing all retail operations within an organization. Their primary duties include developing retail strategies, managing store performance, ensuring customer satisfaction, and driving sales growth. CROs work closely with other executives to align retail objectives with the company's overall goals. They also analyze market trends, implement new technologies, and lead teams to optimize the customer experience across all retail channels.
More about Chief Retail Officer jobs
What cities are hiring for Chief Retail Officer jobs? Cities with the most Chief Retail Officer job openings:
What states have the most Chief Retail Officer jobs? States with the most job openings for Chief Retail Officer jobs include:
Infographic showing various Chief Retail Officer job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $166,511 per year, or $80.1 per hour.

Chief Retail Officer

Slingshot Group

Grand Rapids, MI

Full-time

Re-posted 26 days ago


Job description

Chief Retail Officer

Grand Rapids, MI | Full-Time | Faith-Based Nonprofit


Women At Risk, International (WAR) partners with women rescued from trafficking and exploitation, providing dignified work through the creation of beautiful jewelry, accessories, and home décor. We are seeking a Chief Retail Officer to champion these artisans by expanding sales channels—particularly digital platforms—so that more customers can shop with purpose and join WAR’s mission of hope and healing. The CRO will oversee our boutique, events, wholesale, and online presence, ensuring customers are inspired not only by the products but also by the stories of freedom behind them. This leader will combine business expertise with creativity and a heart for ministry, growing revenue that directly impacts lives around the world.


Key Responsibilities:

  • Grow retail sales through digital platforms, boutique, events, and wholesale
  • Build marketing and sales strategies that connect customers to the mission
  • Lead and inspire retail staff and volunteers with clarity and vision
  • Strengthen systems and operations to scale impact
  • Collaborate with the President to represent WAR and tell the story of survivors


Qualifications:

  • Minimum 5–7 years of experience in retail management, with proven success in sales growth
  • Demonstrated expertise in digital marketing, e-commerce, and online sales expansion
  • Background in fashion, merchandising, or consumer products preferred
  • Strong track record in managing budgets, inventory, and retail operations
  • Bachelor’s degree in Business, Marketing, or related field (Master’s preferred)
  • A practicing Christian faith aligned with WAR’s mission and values


For more information and to apply: https://slingshotgroup.org/jobs/women-at-risk-international-war-int-chief-e-commerce-and-retail-officer-cero/