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Check In Agent Jobs in Markham, ON (NOW HIRING)

3123233 Ontario Inc

Guest Service Agent

Toronto, ON · On-site

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures. * Process guest check-outs. * Post and file all ...

Acara Solutions

PI Technician

Toronto, ON

CA$28 - CA$32/hr

Carry out Fleet check activities * Reports & register any deviation (failure/event) in Failure ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

BIMM

Senior Agentic Developer (Contract)

Toronto, ON · Remote

In this role, you'll directly support our client Audi and help shape the development of their ... Build reliable evaluation pipelines for agent and skill outputs, including golden datasets ...

Propel Holdings

Real Time Analyst

Toronto, ON · On-site

CA$45K - CA$55K/yr

You thrive in a vibrant, entrepreneurial organization where your ideas are valued. You are ... Maintain attendance, intraday, late-agent, EIP/shrink/YTD, and dialer files; send WFM pulse-check ...

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All JobsCheck In Agent JobsCheck In Agent Jobs in Markham, ON

Check In Agent information

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.

What cities near Markham, ON are hiring for Check In Agent jobs?

Cities near Markham, ON with the most Check In Agent job openings:

Check In Agent jobs near you
Infographic showing various Check In Agent job openings in Markham, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution.

REMOTE Bilingual French/English Customer Service Agent Quebec Area

Etobicoke, ON • Remote

Contact Centre Growth Corp Inc
See more jobs at Contact Centre Growth Corp Incexternal

CA$19.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago

Job description

                                  REMOTE Bilingual French/English Customer Service Agent
Job Type: Full Time – Work from Home
Required Availability: Monday to Sunday 7:00am to 10:00pm CST
Location: Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, ON, QC, PE and SK.
Salary: $19.50 Hourly CAD


Short Description:
Making a difference is at the heart of everything we do. Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry; Our Customer Service Agents are responsible for delivery great customer service by managing inbound calls effectively and efficiently. A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups


AnswerNet Offers Great Benefits:
• On-going training and development to ensure your success
• Virtual paid training
• Paid time off
• Comprehensive benefits package (medical, vision and dental)
• Employee Assistance Program
• RRSP program options
• Short and Long-Term Disability options
• Internal career advancement opportunities

Your Qualifications:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Agent (Remote) role include:
• The ability to speak/write fluently in French and English
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Submit to and pass a criminal background check
• Strong computer navigation skills and PC knowledge
• Minimum typing speed of 25wpm
• A quiet, distraction-free environment to work from in your home
• PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks and tablets are not compatible), 16 GB RAM, intel CORE i5 processor or higher, 250 GB SSD
• High Speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 mbsp and 30 mbsp Downloads speeds
• Preference to 2 monitors or 1 large screen
• Noise cancelling USB -connected Headset
• Webcam
• Smartphone

Key Responsibilities:
• Answer inbound customer calls in a professional and courteous manner.
• Support email inquiries and chatrooms.
• Provide timely and accurate information regarding products and services.
• Document customer interactions and feedback in the system.
• Follow company procedures and escalate complex issues when necessary.
• The ability to navigate multiple software platforms and websites concurrently. You don’t need to be a tech genius. You do need to be comfortable working quickly and accurately in a fully digital environment.
• Meet daily performance metrics and call handling targets.
 

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