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Check In Agent Jobs (NOW HIRING)

AbelCine

Check-in Agent/Driver

Burbank, CA · On-site

$45K - $50K/yr

We are currently seeking a Check-In Agent & Driver to join our dynamic Los Angeles rental team. This role is critical in ensuring the seamless return, processing, and tracking of rental and subrental ...

Adecco

Cruise Ship Check In

Honolulu, HI · On-site

$19/hr

Guest and Check-In Agent jobs require candidates to greet guests upon their arrival/ departure and verify travel documents. Paid training is provided. Dates you will need to be available for are ...

Adecco

Cruise Ship Check In

Honolulu, HI · On-site

$19/hr

Guest and Check-In Agent jobs require candidates to greet guests upon their arrival/ departure and verify travel documents. Paid training is provided. Dates you will need to be available for are ...

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As of Sep 9, 2026, the average hourly pay for check in agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is a check in agent?

Check In Agents are professionals who assist passengers at airports, hotels, or other venues during the check-in process. Their responsibilities typically include verifying identification, issuing boarding passes or room keys, handling luggage, and providing information about services or schedules. They serve as the first point of contact for guests or travelers, ensuring a smooth and efficient start to their journey or stay. Strong communication, customer service skills, and attention to detail are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a check in agent?

To thrive as a Check In Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic office equipment is commonly required. Strong communication, problem-solving abilities, and a calm demeanor under pressure help agents create positive guest experiences. These skills ensure efficient, accurate check-ins and contribute to overall customer satisfaction and smooth operations.

What are some common challenges check in agents face during peak travel periods, and how can they effectively manage them?

During peak travel periods, Check In Agents often encounter high passenger volumes, tight schedules, and increased pressure to resolve issues quickly. Managing long lines, addressing last-minute changes, and maintaining a positive attitude can be challenging. Effective time management, clear communication, and teamwork are essential skills for handling these situations smoothly. Many agents find success by staying organized, anticipating common passenger concerns, and collaborating closely with colleagues and supervisors to ensure a seamless check-in experience.
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Infographic showing various Check In Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Check-in Agent/Driver

Burbank, CA • On-site

AbelCine
51 - 200 employees
Learn more about AbelCineexternal

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

AbelCine is a full-service equipment and technology provider serving the broadcast, production, and new media industries. With offices in New York and Los Angeles, we support professionals through sales, rentals, training, financing, and technical services. Our mission is to provide creative solutions and expert guidance to the production community.
We are currently seeking a Check-In Agent & Driver to join our dynamic Los Angeles rental team. This role is critical in ensuring the seamless return, processing, and tracking of rental and subrental gear while maintaining excellent communication with clients, vendors, and internal teams.
Why Join AbelCine?
  • Be part of a passionate and collaborative team serving the creative production community.
  • Exposure to industry-leading equipment and technology.
  • Opportunities for growth within a company that values innovation and expertise.

Key Responsibilities
  • Scanning and processing rental returns, along with performing various administrative and inventory-related duties
  • Generate and manage Missing & Damaged (M&D) invoices; keep Agents and the Rental Operations Manager informed.
  • Assisting with the expedited check-in, inspection, and preparation of returned equipment to support same-day turnaround
  • Providing support to inventory, maintenance, and rental operations teams as needed
  • Safely loading, unloading, transporting, and delivering rental equipment between the facility, clients, production locations, and other designated destinations
  • Work with the Subrental Coordinator to coordinate equipment pickups and returns, including scheduling, preparing, loading, and transporting gear as needed
  • Drive company vehicles regularly to pick up and deliver rental equipment, subrental equipment, supplies, and other materials between the facility, clients, vendors, and production locations
  • Ensure equipment is properly secured and safely transported while operating company vehicles in accordance with company policies and applicable traffic laws
  • Assist with planning efficient pickup and delivery routes and communicate any delays, changes, or issues to the appropriate Agents, Subrental Coordinator, and Prep Technicians
  • Assisting clients and co-workers with loading and unloading equipment in and out of the facility and vehicles
  • Verifying equipment and rental orders prior to delivery and confirming that all required items are accounted for
  • Maintaining accurate records of equipment movements, deliveries, pickups, and rental returns
  • Communicating professionally with clients, vendors, and production personnel during pickups and deliveries
  • Maintaining a clean, organized, and safe work area, including proper handling and storage of rental equipment
  • Following all company policies and procedures related to vehicle operation, equipment handling, safety, and customer service
  • Performing other duties and assisting with rental operations as assigned.

Qualifications
  • Undergraduate degree or equivalent combination of education and work experience.
  • Strong administrative and organizational skills with impeccable attention to detail.
  • Ability to take initiative, prioritize, and make decisions in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to multi-task across phone, email, and internal systems.
  • Friendly, energetic, and professional demeanor with a customer-service mindset.
  • Physical ability to lift and control cases weighing up to 70 lbs.
  • Prior industry experience and interest in film/production technology is highly desirable.
  • Flexibility with hours is a plus.
  • Familiarity with Mac OS and FileMaker Pro is a plus.

Physical Effort:
  • Prolonged sitting and standing work at a computer, requiring frequent use of monitors
  • Manual dexterity and mobility are required
  • Standing and walking for the duration of the work shift
  • Regularly lift, move, and control equipment cases weighing up to 70 lbs.
  • Frequent bending, reaching, and standing while processing and repacking gear.
  • Assisting with loading and unloading heavy equipment in and out of vehicles and the facility.

Location: Burbank, CA
Status: Full-Time, On-Site, Non-Exempt
Compensation Range: $45,000-$50,000/year
Benefits:
We understand that it's people who make our company great. Because of this, we're prepared to offer a competitive salary, incentive bonus, and a wide range of benefits including:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Flexible spending accounts (FSA)
  • Parental Leave
  • Pre-tax commuter benefits
  • Supplemental insurance options
  • Employee discount marketplace
  • Pet Insurance
  • Paid vacation, sick leave, and holidays
  • Discounted gym memberships
  • A relaxed but engaged company culture

We are is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws.

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